Blackstone Original 36" Omnivore Griddle W/Hood

Save $100.00
BlackstoneSKU: 2322
15 reviews

Price:
Sale price$499.00 Regular price$599.00

Description

The outdoor cooking station that you've been dreaming of: the Blackstone Original 36-in Griddle with Hood. Four independent heat zones allow for maximum control when cooking your meals. This flat top grill features dual folding side shelves that give you extra prep space while cooking and fold for easier storage. You'll also love the magnetic tool strip and paper towel holder. With this griddle, you'll have everything within reach to make your outdoor cooking experience a great one.

Features & Specs

  • 36” Original Griddle W/Hood​
  • 4 Burners/Heat Zones​
  • 60,000 BTU's
  • Dual Folding Side Shelves​
  • Extending Shelf for additional prep area​
  • Rail System for accessories
  • Squirt Bottle Holder Accessory Included
  • 4 Portability Wheels, 2 Casters
  • Perforated Bottom Shelf

Shipping & Delivery

Free Shipping on orders over $49.99

Typically, items will arrive 2-5 business days after being shipped. Smaller items are shipped with UPS or FedEx, however, larger items and orders are shipped through freight, which is a more complex process compared to shipping small parcels. It's crucial to familiarize yourself with the requirements before the delivery day to ensure a smooth shipping process.

  • Most freight items are shipped on a pallet
  • Some delivery companies will call to schedule a specific delivery time, while others will drop off the shipment at the nearest accessible location near your home, Curbside, or deliver it as close to a garage door as possible.

Pre-Delivery

Typically, shipments arrive without issue, but if you do encounter a problem, please carefully inspect your packages following the guidelines. If there is any damage, photos must be sent to support@bbqgenerals.com within 48 hours of receipt to initiate a return or exchange.

Upon Delivery:

Upon arrival, verify that the number of pallets/pieces listed on the delivery receipt matches the expected amount. If there are any missing pieces, make a note of it on the receipt before signing, for example, "Received 3 out of 4 pieces." Contact us at (800)-375-3243 immediately if any pieces are missing. We will work with the delivery company to find the missing items or arrange for replacements.

As soon as the shipment arrives, inspect it for any visible damages such as crushed box corners, holes, or broken pallets, which can indicate internal damage. 

After accepting the shipment, examine the package for any concealed damage. You have 48 hours to send us photos of the damage at support@bbqgenerals.com. You can also report any concealed damage by calling (800)-375-3243, and we will guide you through the Damaged delivery process.

$9.99 Flat-Rate Shipping

Orders less than $49 ship at a low, fixed price and the shipping fee remains the same even if the order amount increases.

Lead Times:

Once we receive an order, we send the confirmation to the Brand the product is associated with. Please allow 24-72 Hours to get confirmation to Ship the item out of the warehouse. Once out for delivery it should arrive within 7-14 Bus Days depending on where the address is located.

BBQ Generals Ships to 48 States for free, Hawaii and Alaska have to be charged shipping fees. For international shipping please contact us to get quotes to ship to you. Also, when purchasing a product please input a physical address not a P.O. Box.

 

Serving up appreciation for being a BBQ Generals customer.

 

Why Shop with BBQ Generals?

We understand that there are many options for online shopping and we strive to stand out by providing top-notch service to earn and retain your loyalty.

Below is our 7-Point approach to providing the best shopping experience at BBQ Generals:

  1. Price Match Guarantee: BBQ Generals is dedicated to providing our customers with the best pricing possible. We continuously monitor the market to ensure our prices are competitive, and we also offer a Price Match Guarantee. If you find a lower price on an identical product from another authorized dealer, we'll match it!
  2. Free Shipping: Enjoy seamless and cost-effective shipping on all orders from BBQ Generals. No more worrying about shipping costs, as we offer free shipping on all orders over $49.99, helping you to save even more on your outdoor grilling purchases.
  3. Exceptional customer service: Our team is dedicated to providing you with the best customer experience possible. Whether you need help choosing the right products, have a concern or issue, or simply need advice on how to get the most out of your grilling experience, we are always here to help.
  4. Safe and Secure Shopping Environment: At BBQ Generals, we prioritize the security of your personal and financial information. Our online platform is equipped with state-of-the-art security measures to ensure that your transactions are protected and kept confidential. Shop with peace of mind, knowing that your data is safe and secure with BBQ Generals.
  5. Hassle-Free Returns: We understand that sometimes things don't work out, which is why we offer a hassle-free return policy for our customers. All returns must be made within 30 days of purchase and are subject to a restocking fee. This policy ensures that our customers can feel confident in their purchases and have a stress-free shopping experience.
  6. Authorized Dealer – BBQ Generals is a authorized dealer for every brand in our inventory, ensuring that you receive complete protection under the manufacturer's warranty for each item you purchase.
  7. Insured Shipping: At BBQ Generals, we understand the importance of receiving your orders in good condition. That's why we offer insured shipping on all our products. In the unlikely event of damages or loss during shipping, you can be confident that you will receive a prompt resolution. Our commitment to ensuring the safe and secure delivery of your orders is unwavering.

Payment & Security

American Express Apple Pay Diners Club Discover Google Pay Mastercard PayPal Shop Pay Venmo Visa

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

Reviews

Customer Reviews

Based on 15 reviews
73%
(11)
7%
(1)
7%
(1)
7%
(1)
7%
(1)
R
Ryan Williamson
Dented up hood and orange handle mount

I sent a message but never got a response back about my broken/damaged hood and orange hood handle mount. Please feel free to respond back. I would like replacement parts for the damaged ones.

Hello, we apologize for the griddle to arrive damaged in shipping transit. We've been extremly busy to get back to some cusotmers in a timely manner. I do see we are working up a solution for you as well. Let us know if we can do anything else for you in the meantime. Happy Holidays!

B
Brian

God price & service!

V
VALERIE Parker
Liked the company…product came damaged

I felt dealing with BBQ Generals was a pretty simple process and they were there to answer any questions I had. Unfortunately the product came damaged from Blackstone, had to contact BBQ Generals and are supposed to get replacement parts, but still haven’t received! Also promised a credit to purchase accessories because of the issues… and STILL HAVE NOT RECEIVED EITHER! Hoping this gets rectified

T
Tim Kirsch
Blackstone - Great Shape, Fast Delivery

Excellent product with fast delivery. Very happy with my purchase and the blackstone matched what was pictured. Tracking of the shipment was difficult and left me a little uneasy that it wouldn't come, but showed up on my doorstep a little over a week after ordering. Customer support appeared to not be able to track the shipment as well, they might need to use a different carrier in the future.

J
Jace Howell

Easy to work with very friendly staff and the package was delivered quickly and efficiently.

You may also like