The outdoor cooking station that you've been dreaming of: the Blackstone Original 36-in Griddle with Hood. Four independent heat zones allow for maximum control when cooking your meals. This flat top grill features dual folding side shelves that give you extra prep space while cooking and fold for easier storage. You'll also love the magnetic tool strip and paper towel holder. With this griddle, you'll have everything within reach to make your outdoor cooking experience a great one.
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I sent a message but never got a response back about my broken/damaged hood and orange hood handle mount. Please feel free to respond back. I would like replacement parts for the damaged ones.
Hello, we apologize for the griddle to arrive damaged in shipping transit. We've been extremly busy to get back to some cusotmers in a timely manner. I do see we are working up a solution for you as well. Let us know if we can do anything else for you in the meantime. Happy Holidays!
God price & service!
I felt dealing with BBQ Generals was a pretty simple process and they were there to answer any questions I had. Unfortunately the product came damaged from Blackstone, had to contact BBQ Generals and are supposed to get replacement parts, but still haven’t received! Also promised a credit to purchase accessories because of the issues… and STILL HAVE NOT RECEIVED EITHER! Hoping this gets rectified
Excellent product with fast delivery. Very happy with my purchase and the blackstone matched what was pictured. Tracking of the shipment was difficult and left me a little uneasy that it wouldn't come, but showed up on my doorstep a little over a week after ordering. Customer support appeared to not be able to track the shipment as well, they might need to use a different carrier in the future.
Easy to work with very friendly staff and the package was delivered quickly and efficiently.
It works amazingly and it looks great
I ran into issues with finding a supplier with the built in griddle I wanted for a project and they had it and got it to me fast. Great customer service as well from start to finish.
I have been looking at the Solo Stove pits for a while now. My son in law has a Solo Stove Bonfire. They really do cut down on the smoke. I bought the Yukon because I wanted a little larger fire. I have been looking and comparing prices on line for a while. A Google search led me to BBQ Generals. They had the best price for the Yukon bundle that I wanted. Their service is incredible! I ordered the pit and expected to see it in a week or two. They shipped it the next day and it arrived a day later. I really couldn't believe how fast it came! I will definitely be checking BBQ Generals the next time I'm looking for outdoor accessories! Thank you for a great price and great service!
Communication is key after a couple chats with BBQGenerals all challenges were worked out. Received our product on time and it was complete that we ordered. Easily assembled. The only challenge we have is the extended shelf doesn’t retract without manipulation or climbing under to get it back to put the cover on correctly. Other than that we are completely happy with the product.
BBQ Generals was the only place I could find the accessories for my new smoker. They were priced well and shipped them quickly! I’m very happy with the new additions that they were able to supply.
I had been wanting the Gozney Arc XL for a long time, but unfortunately it is not available in my country. BBQ Generals made it possible and helped me ship it to Mexico. The process was very easy and smooth. Their service was excellent from start to finish. They were helpful, respectful, and very prompt. I am extremely happy with the experience and would definitely order from them again.
Placed order and received 5 days later. Confirmation of order with tracking information was sent promptly. The shipment was well packaged and received with no damage.
Assembly was easy and completed in under 20 minutes, the BILT 3D app was easy to use.
Start up of the smoker included a priming sequence that worked as defined in the manual. The pellet grill fired as intended and heated to the initial temp of 150F. The temp was raised to 350F, the new smoker was seasoned for 1hr.
Connection of the grill to the home WIFI using the GMG Prime app. The app is intuitive and a nice feature of the grill
Cooked a 3lb pork loin with hardwood Apple pellets, excellent results for first time use.
Great prices fast shipping plus excellent customer service
I needed the items ASAP and they delivered on their promise. Very satisfied with the customer service and support. Excellent experience overall.
Great product , super fast delivery . Awesome
Excellent description and extremely kind and and knowledgeable.
This grill is great. Its actually a significant upgrade from a Weber or Napoleon. I was moving from a Napoleon Prestige and much prefer this grill. It burns hotter, has better control, easier to separate zones, etc. and is just a sexy beast :)
Response from BBQ generals was great. Shipping was a bit slower than promised, but it arrived well and they did communicate. Would definitely buy from them again, just factor in a few extra days than they promise.
This item arrived quickly, no shipping fees or tax!
Absolutely thrilled with this BBQ griddle! It’s a game-changer for outdoor meals. What made the experience even better was the superb service—fast shipping, clear communication, and real attention to customer satisfaction. Special gratitude to Mathew for his expert advice! Highly recommend both the product and the team behind it!
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Napoleon 62020 Drip Pan Liner For Rogue® 425 Models (PACK OF 3)
Napoleon grill cover was exactly as ordered, perfect fit and the price was cheaper than competitors. Will buy from then again!
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In the couple weeks I’ve had it so far I’ve been very impressed. It has the space to cook everything and has held temps very stable.
