Great service and follow up. I bought a heater and it was to be delivered to my house and the Palisades and then the wildfires broke out. The heater was returned to the shipping company and barbecue general followed up and had it re-delivered to me.
Had a phone conversation with a member of the staff. Very knowledgeable and price matched a lower price. I will use them in the future for other products.
After waiting 3 weeks from the order date, the item arrived damaged. Very disappointed.
Quality made for sure. Got to play with it some to get it to be smokeless. Overall really nice