At BBQ Generals, we offer a variety of secure and convenient payment options to ensure a smooth shopping experience for our valued customers. We currently accept the following payment methods in USD (United States Dollar):

  1. Credit Cards: We accept Visa, MasterCard, American Express, and Discover.

  2. Debit Cards: Debit cards with Visa or MasterCard logos are also accepted.

  3. PayPal: You can securely pay using your PayPal account.

  4. Apple Pay: For customers using Apple devices, Apple Pay offers a quick and secure way to make payments.

  5. Google Pay: Customers using Android devices can utilize Google Pay for seamless payments.

Payment Process:

  1. Order Placement: When you place an order on our website, you will be prompted to provide your preferred payment method during the checkout process. Please ensure that the information provided is accurate and up-to-date.

  2. Payment Authorization: Once your order is placed, your selected payment method will be authorized for the total order amount. This is a standard procedure to confirm the validity of the payment method and the availability of funds.

  3. Payment Confirmation: After successful authorization, you will receive an order confirmation email that includes details of your purchase. This email will serve as proof of your payment.

  4. Payment Settlement: The authorized payment will be settled at the time your order is prepared for shipment. In case of any changes to the order, such as items being out of stock, you will be notified, and adjustments to the final payment amount will be made accordingly.

  5. Currency: All transactions on BBQ Generals Online Store are processed in USD (United States Dollar). Please be aware that currency conversion rates may apply if your payment method is denominated in a different currency.

Security and Privacy:

Your payment security and privacy are of utmost importance to us. We employ advanced encryption and security measures to protect your payment information. BBQ Generals does not store your complete payment details such as credit/debit card numbers, CVV codes, or full PayPal account information.

Contact Information:

If you have any questions, concerns, or need assistance regarding our Payment Policy, please feel free to reach out to our customer support team:

  • Email: support@bbqgenerals.com

Policy Updates:

BBQ Generals reserves the right to update and modify this Payment Policy as needed. Any changes will be communicated through our website and may be accompanied by an email notification to our registered customers.

Thank you for shopping at BBQ Generals. We appreciate your trust in us as your preferred online store for all your BBQ needs.

 

 

Customer Support : Mon-Fri 9am-5:30pm EST



Address : 1200 Agora Drive, STE C-233, Bel Air, Maryland 21014 , 

United States

Email: support@bbqgenerals.com

Phone: +1800-375-3243