Cover came quickly and in perfect condition
I bought these for our new Napoleon Prestige 500. Since they are aluminum, they arrived a little bent up in places but they still fit the grill's slide-out tray. We cooked hamburgers, hot dogs and sausage for the initial cook on the grill, and the aluminum tray worked great! There were two spots underneath the insert that had a little grease, but cleanup was a breeze and we will continue to use these inserts.
It worked so well! Very happy with the purchase even though it was expensive.
Super simple installation, helps greatly maneuvering food in and out of the oven.
Fast shipping and great communication with the store
I ordered this barbecue cover in early June, but somehow the order did not get shipped or was lost along the way. I did not contact BBQ generals right away because I was out of the country. When I did attempt to call them on July 1, it was already past their East Coast close of business. Therefore, I sent an inquiry to their Support email. Much to my delight, I received a new cover on July 3. I was amazed that they were able to respond so quickly, and I am very pleased with the cover!