Our Price Match Guarantee

If you find a lower price on an identical item at a local or online retail competitor (including shipping and delivery fees), just show us the competitor's current ad or show a printout, photo, smartphone display or app, and we'll match their price. Our price match policy doesn't apply to certain brands; installation labor; and closeout, discontinued, clearance, refurbished, used or damaged items. Limited to reasonable quantities. Can't be combined with other discounts.

Frequently Asked Questions

Please talk to a sales associate via phone, email, or chat for help with your price match request. After you tell us about the item and price you want to match, we'll verify the information before completing the price match.

📞 Call: (800) 375-3243

✉️ Email: support@bbqgenerals.com

If you have the competitor's advertisement, please present the entire printed ad or a photo/photocopy of the ad. Digital versions of printed advertisements are accepted. If you found the price online, please present a link to the price from a qualifying competitor. A sales associate will then verify the match.

Price match will take into account any shipping and delivery fees. For example, if a competitor is offering an item at $50 plus $10 shipping, the match price will be $60.

Competitor items must be in stock on the competitor's website at the time a price match is requested.

We reserve the right to limit requests to reasonable quantities. If you're looking to buy a significant quantity of a specific item, please contact a sales associate to see if a volume discount is available.

The price match policy doesn't apply to installation labor, clearance, closeouts, discontinued products and refurbished, used or damaged items. We also won't match a competitor's rebate offers, sales tax promotions, senior discounts, buy-one-get-one-free sales or advertising/pricing errors.