Ordered pizza oven on Dec 14. Guaranteed to be delivered before Christmas. Received on Dec 30. Box and pizza oven damaged. Was gift for family member that came to visit from out of town. Had to leave without gift. Ruined Christmas for family. Ordered straight from BB Generals. Should have ordered from Tractor Supply or Lowes who both stated they would receive in 3 days. Their price was even cheaper. Know better next time
I still don’t have my item! Paid 1700 dollars 24 days ago
Hello and Happy New Years! We apologize FedEx bringing it back to us as unfortunately they damaged your griddle when shipping to you. One was already shipped back out to you and we are making sure a tracking number is being resent to you as well. Again we apologize this was damaged and we will surely make it right for you. Please keep an eye out for an email
Great service and prompt delivery. Easy to put together. Very pleased.
Very easy to use. Heats up quickly
We are glad you love your Blackstone! Thank you for shopping with us here at BBQ Generals and Happy Holidays!