I bought the 28” Blackstone griddle with the insulating jacket - BBQ Generals was there 100% and took care of all questions etc - the unit shipped immediately and received in a very quick manner. It was easy to install in an outdoor kitchen (along with a 36” grill) and looks awesome. Now they just came out with the Blackstone cover and purchased that here as well.
BBQ Generals nailed it from start to finish and recommend them 100% for any and all BBQ needs!
Thank you for great communication and getting my package to me quickly
The product arrived in Great condition. I did receive someone else's accessories and was able to work with Matthew to resolve the issue. He was courteous, friendly and did everything to solve the problem. I'll be doing business with BBQ general Again!
Thanks Matthew!
BBQ Generals have the best deal you can find on a Blackstone griddle
Happy with the product came in a timely manner
Great service, and quick response to questions about order
Great Deall…can’t wait to start Blackstoning!
Seller was prompt with communication and shipping was quick and efficient. Will definitely buy from again.
Grill is great. But was supposed to come with 30 piece accessory kit. Did not come contacted customer service and they sent it out. Waited a week and received the wrong product—some random natural gas hookup. Contacted customer service again and the correct product is on route supposably. Originally ordered August 28th so it’s been 3 weeks. My husband has not used his grill much because we need all the accessories to use. Custom service has been great. Shipping takes too long.
Good fit and low profile will use a cover for entire assembly as our neighborhood has plenty of and tend to mark their territory
Blackstone - Culinary Pro XL 28" Rangetop Griddle - 1963
Love the grill cover. Great quality!
Blackstone - 22" Electric Tabletop Griddle - 8001
So pleased to see it’s in the manufacturer branded box. Shipppibg box was a little banged up but box from ooni was in tact. Yay!
From the time I was reviewing the different brands through my purchase of the Coyote Pellet Grill, my questions were answered promptly with very professional and friendly responses by the staff at BBQ Generals. Even follow up questions after delivery received very quick responses. Also, the Coyote is a great pellet grill…..holds the temperature much better than ANY other pellet grill I have owned! Well thought-out design.
Awesome Grill. Easy to set up/ install. Customer is very satisfied with the product and accessories from Coyote.
We loved the way foods cook on our new griddle and the product itself is nice looking and made of good quality. Very happy with our purchase at this point
BBQ Generals reached out to provide me quick shipping for missing conversion kit with my order. Fulfilled as promised and was a great experience with customer service. Thank you.
We apologize the Natural gas kit wasn't in your order with the griddle you purchased. It was an honest mistake from the warehouses end and we are getting one shipped out to you ASAP! We will be sending you a tracking number once shipped out.
Excellent product with fast delivery. Very happy with my purchase and the blackstone matched what was pictured. Tracking of the shipment was difficult and left me a little uneasy that it wouldn't come, but showed up on my doorstep a little over a week after ordering. Customer support appeared to not be able to track the shipment as well, they might need to use a different carrier in the future.
Lightning fast shipping and arrived without issue. Can't wait to install. Great customer service as well. Thank you BBQ Generals.
Good price and delivered as described.
Oven works great. Get an IR thermometer. Oven holds temp, easy to operate. Need practice launching pizzas
I am in love with my pizza oven but the fast service front this place is amacimg got my oven in a couple of days