Introducing the Blackstone Stainless Steel Built-In 28in Griddle with Hood and Insulation Jacket, a top-tier outdoor cooking solution. Crafted from high-quality stainless steel, this griddle ensures durability and a modern look.
With 25,500 BTUs of power and 590 square inches of cooking area, LED knobs for easy heat control in low light, an electronic ignition system for effortless startup, and superior heat retention through the insulation jacket, this griddle excels in all conditions.
Cleanup is a breeze with the front-access rear grease management system. Elevate your outdoor cooking with the Blackstone 28in Griddle – perfect for any occasion.
**Please Select the Fuel Type Wanted & If Insulation Jacket is Needed**
Features
Stainless steel construction
Optional Insulated Jacket and Natural Gas Kit
Insulated grill jacket provides a safety barrier between the griddle and your outdoor island
Three independently controlled cooking zones provide even heat across the cooktop surface
Stainless steel griddle design for a timeless look
590 Sq. Inches of cooking area
LED knobs
Electronic Ignition
Delivered with insulating jacket *Must Select If Wanted*
Front access rear grease management system
1 year warranty
Shipping & Delivery
Free Standard Delivery (Orders $99+)
We offer free standard delivery on all orders over $99.
Standard Shipping Speed: Ships 2-5 Business Days After an Order is placed.
Smaller items ship via UPS or FedEx
Larger items ship via freight delivery
Orders under $99 ship at a$9.99 flat rate.
Freight Delivery Overview
Large items and outdoor kitchen components typically ship via freight on a pallet.
Please note:
Freight deliveries are typically curbside
Some carriers will call to schedule delivery; others may deliver to the nearest accessible location
Freight shipments are usually delivered as close to a garage or driveway as possible
We strongly recommend reviewing freight delivery expectations before your delivery date to ensure a smooth experience.
Pre-Delivery Inspection
While most deliveries arrive without issue, it’s important to inspect your shipment carefully.
Inspect all packages upon arrival
If damage is visible, take photos immediately
You must reach out to us within 48 hours After Delivery and sendPhotos must be submitted to: support@bbqgenerals.com
This allows us to quickly initiate a replacement or claim if needed.
Upon Delivery
Before signing the delivery receipt:
Verify the number of pallets or boxes
If anything is missing, note it clearly on the receipt (Example: “Received 3 of 4 pieces”)
If items are missing or damaged, contact us immediately at 📞 (800)-375-3243
We will work directly with the carrier to resolve the issue.
Concealed Damage
After delivery, carefully unpack and inspect all items.
If concealed damage is found, notify us within 48 hours After Delivery
Free shipping available within the 48 contiguous United States
Alaska & Hawaii: Shipping fees apply
International shipping: Please contact us for a custom quote
🚫 P.O. Boxes cannot be used for delivery — a physical address is required.
Thank you for choosing BBQ Generals — we appreciate your trust and look forward to delivering an exceptional experience.
Why Shop with BBQ Generals?
We understand that there are many options for online shopping and we strive to stand out by providing top-notch service to earn and retain your loyalty.
Below is our 7-Point approach to providing the best shopping experience at BBQ Generals:
Price Match Guarantee:BBQ Generals is dedicated to providing our customers with the best pricing possible. We continuously monitor the market to ensure our prices are competitive, and we also offer a Price Match Guarantee. If you find a lower price on an identical product from another authorized dealer, we'll match it!
Free Shipping: Enjoy seamless and cost-effective shipping on all orders from BBQ Generals. No more worrying about shipping costs, as we offer free shipping on all orders over $49.99, helping you to save even more on your outdoor grilling purchases.
Exceptional customer service: Our team is dedicated to providing you with the best customer experience possible. Whether you need help choosing the right products, have a concern or issue, or simply need advice on how to get the most out of your grilling experience, we are always here to help.
Safe and Secure Shopping Environment: At BBQ Generals, we prioritize the security of your personal and financial information. Our online platform is equipped with state-of-the-art security measures to ensure that your transactions are protected and kept confidential. Shop with peace of mind, knowing that your data is safe and secure with BBQ Generals.
Hassle-Free Returns: We understand that sometimes things don't work out, which is why we offer a hassle-free return policy for our customers. All returns must be made within 30 days of purchase and are subject to a restocking fee. This policy ensures that our customers can feel confident in their purchases and have a stress-free shopping experience.
Authorized Dealer – BBQ Generals is a authorized dealer for every brand in our inventory, ensuring that you receive complete protection under the manufacturer's warranty for each item you purchase.
Insured Shipping: At BBQ Generals, we understand the importance of receiving your orders in good condition. That's why we offer insured shipping on all our products. In the unlikely event of damages or loss during shipping, you can be confident that you will receive a prompt resolution. Our commitment to ensuring the safe and secure delivery of your orders is unwavering.
My new Blackstone griddle has not been installed yet but I can say the service I received from BBQ Generals was excellent. The price was fair and the grill arrived quickly. I can tell you, with confidence, to buy from BBQ Generals. You’ll be happy you did.
S
Sie Mell
wrong dimensions
Love the griddle. Love the heat jacket. Super frustrated that The dimensions that were given to me on a chat were wrong.
I was told that the width of the jacket 35 1/2 inches which was perfect for my 36 inch builtin opening in the granite countertop and cabinet. You cannot imagine the frustration when the actual width of the heat jacket was not 35 1/5 but 38 1/2 inches.
Also BBQ General advertises that there is no sales tax but we were charged over $119 sales tax. Read below direct from their ad on their website......
No Sales Tax + Free Shipping on all orders over $49 within the USA
I do believe Florida is in the USA and we sure as anything paid more than $49.
Over promised and under delivered.
Literally false advertising!!!
The Blackstone did arrive on time and the quality looks good.
But the added expense in modifying the opening is unacceptable and no sales tax promise is completely false advertising.
S
Sharon Blaha
Great customer service!
Decided later to buy the insulation jacket and the BBQ Generals team responded ASAP! Very helpful and prompt team.
M
Miles Victor
Damaged top
I had it delivered and then opened the box only to realize the top is dented. Waiting for someone to help.
Having an issue with the pellet feeder. It barely works. Kind of upset because I loved the grill when I purchased it but it disappointed me with the amount of money that I spent on it that I can't enjoy it with my family
I got one of these about 9 months ago. I quickly had issues with one of these burners not staying lit an all of the ink that label the heat level quickly faded off within a couple months. I wouldn’t highly recommend this grill.
I spent a long time researching outdoor pizza ovens and kept going back and forth between an Ooni at about half the cost and the Gozney Dome Gen 2. I came across BBQ Generals while trying to find a better price since I was already pushing my budget. They offered a 10% military discount, which I really appreciated, and I also didn’t have to pay sales tax. That ended up saving me over $500 on the full purchase.
Delivery
Delivery went smoothly overall. I placed the order on April 1st and it arrived April 9th. The delivery company called ahead and gave me a time window, which I liked since it’s curbside delivery and I didn’t want it left out on the street. The only hiccup was the driver almost unloading it at my neighbor’s house, but I caught it in time. Everything arrived well packaged, in good condition, and nothing was missing.
Assembly
Assembly was mostly straightforward, but not perfect. I had a tough time attaching the top of the stand because a couple of the bolt holes just would not line up, and a few others were pretty stubborn. Getting the oven onto the stand is definitely a two person job. It’s heavy, the stand is tall, and the lift is awkward. I was a little surprised that the oven is secured to the stand by just a single bolt in the center, but it seems solid. I also added the dome mantel, which was simple and only took a couple of bolts. Overall, the process was still fairly easy.
Cooking
I have not made a pizza yet, just ran it to burn off the factory oils, but I have no doubt it’s going to make great pizza.
Gozney Gen 2 Dome Pizza Oven
Kadee
I still have the wrong heater
I actually was sent the wrong model. All my paperwork and your emails have the right model number, but I was sent the wrong one. Melissa called her supplier they insisted they were the same so I had to email pictures to prove the 2 models are clearly different. Still waiting for a response from melissa.
Dimplex - DIR Series 36" Indoor/Outdoor Wall-Mounted Electric Infrared Heater (1500W 120V) - DIR15A10GR