You guys processed the order so quickly and we received the order so prompt and also when I had an issue and I returned something, the money was returned in less than two days that’s fantastic
I ordered on the 12th and still do not have.
After looking back at your review, not sure if you're confusing us with someone else but you ordered with us on the 14th and your order was delievred on the 19th via FedEx. Your order also shipped out same day so not sure what you are referring to. Please let us know if there's anything we can do for you, have a good one!
At first this company never sent the product I ordered. After emailing they did send the lid to the product but not the whole product. I have been emailing the problem and have not heard a word back from this company. I would definitely not order from this company again
Delivery as expected putting it together no problem getting used to the unit considering the fact that with all burners on reading it's 600° 700°cooking steak takes longer than I'm used to on my other barbecue unit which was a Weber but again just getting used to it


