For an expensive top tier griddle, the lid assembly could be better in my opinion.
Hinges are wobbly and feel cheap.
Description
PRODUCT DESCRIPTION & FEATURES
The Dimplex Revillusion 20-inch Plug-in Electric Fireplace Log Insert is a completely new way of looking at electric fireplaces. New Dimplex Revillusion technology gives the illusion of a real wood burning fire. Gaze through the lifelike flames and be instantly shocked with the realistic glowing ember bed. Resin cast log set vitalizes itself with LED lights that pulsate from the inside for a unique smoldering effect. Additional lighting options light up the areas around the unit to bring highlight to the walls of your fireplace.
Powerful 5,118 BTU heater produces quick and lasting heat for rooms up to 400 Sq. Ft. Turn the heat on in the cold, but feel free to keep the lights and logs burning to create a light ambient effect in your home. Adjust the flames, lighting and heat with an included smart remote. Enjoy the look of a fireplace cut straight from the pages of a magazine instead of lugging in wood, breathing in smoke and worrying about potential fires. Revillusion clearly a better fireplace.
Available in 2 sizes: 20", 25''
Features
- Flames are larger, brighter and more random, appearing from within the logs
- A full grate of life-size hardwood-cast logs, tiered for greater depth
- Partially frosted acrylic panel showing only dazzling flames and no reflections
- See clear through the flames to the back of a masonry fireplace for a more authentic experience
- Customize the firebox glow with a choice of warm hues, plus midnight mode
- Enjoy the heater without the flames to warm up your room up to 400 sqft
- Fan-forced ceramic heater provides hidden comfort for small spaces
- Enjoy the unique charm of a fireplace flames without the heat
- Adjust light level to suit the room and choose flicker effect for enhanced fire light
- Simply plug into any standard household outlet for instant ambiance
- The most sustainable fireplace option; no emissions and 100% efficient
Best Design Styles
- Classic; Traditional
Included
- Dimplex Revillusion 20" Electric Fireplace Log Insert
- Multi-Function Remote
- 1 Year Warranty
PRODUCT SPECS | |
---|---|
Brand | Dimplex |
Finish/Color | Black |
Media Bed | Logs |
Installation | Freestanding |
Weight | 15 lbs |
Heat Location | Front Bottom |
Warranty | 1 Year |
Remote Control | Multi-Function |
ELECTRICAL SPECS | |
---|---|
Volts | 120V |
Amps | 12.5 |
Watts | 1500 |
Wiring | Plug In |
Bulb Type | LED |
BTUs | 5118 |
Heating Area | Up to 400 sqft |
Certification |
PRODUCT DOWNLOADS
DIMENSIONS:
Fireplace: 23 3/4"W x 19"H x 12 1/2''D
Framing / Rough Opening: 24''W x 22''H x 14''D
DEMO VIDEO
Dimplex Revillusion Electric Fireplace Log Insert Demo Video
Electric Fireplaces Depot offers FREE Shipping on all Electric Fireplace Unit purchases (excluding stand-alone accessories) anywhere in the continental USA (lower 48 U.S. states).
- Items are shipped/processed within 1-3 business days. We strive to deliver all items within 3-7 Business Days, depending on final destination. All items are delivered via FedEx, UPS, USPS or a reputable and reliable local carrier.
- Alaska, Hawaii & Puerto Rico shipping rates will be quoted once your order is submitted. The shipping quote will be e-mailed to you for approval before your order is processed.
- All Electric Units and Furniture Items with exception of Accessories are shipped Freight. In accordance with trucking industry, Home Delivery means "Curbside Delivery" in a residential area. You may/will need assistance to move the package indoors or you might unbox the shipment and carry each piece inside individually. Some drivers will assist in getting a shipment into a garage or carport but not obligated to. If you require Inside Delivery, please notify us at the time of placing your order. (additional fee applies for Inside Delivery).
- Please inspect carefully carton and contents when your product arrives. If the product is damaged, document it on the driver's delivery receipt and contact us immediately no later than 24 hours from delivery time. We cannot accept responsibility for a damaged shipment if it is not noted as such on the driver's delivery receipt. Damage must be noted at the time of delivery.
Warranty
Your newly purchased Electric Fireplace Unit is covered by the Manufacture Limited Warranty, subject to Terms and Conditions. View full Manufacture Limited Warranty below.
If you have technical issues with your electric fireplace unit, within the warranty period, please consult your product manufacturer's warranty. You can contact either us at support@electricfireplacesdepot.com or contact the manufacturer of your product. We are here to help you.
Please Click Here for Manufactures Contact Information and to Register Your Product.
Return Policy
At Electric Fireplaces Depot we work with many top brands in the industry and all our products are of the highest quality. We want you to be happy and satisfied with your purchase and enjoy it for many years to come. We offer Satisfaction Guarantee with 30 Days Return Policy. View full Return Policy below.
Passion for Design, Style and People: Electric Fireplaces Depot is a family run business with passion for design, style, people, reputation and longevity. Every single customer matters to us. Our future as a company is built together with all our happy customers. We are building longevity and legacy not just a business.
FREE Shipping: All Electric Fireplace Units we ship for Free anywhere in the continental USA (lower 48 U.S. states).
Sales Tax Savings: You do not pay any sales tax on purchases in the Majority of the States.
Satisfaction Guarantee: At Electric Fireplaces Depot we work with many top brands in the industry and all our products are of the highest quality. We want you to be happy and satisfied with your purchase and enjoy it for many years to come. We offer Satisfaction Guarantee with 30 Days Return Policy. Please contact us for return authorization and instructions within 30days. We ask that you return item in the original packaging, with all original content and in sellable condition.
Lowest Price Match Guarantee: If you find any Electric Fireplace Model that we carry Cheaper Online or Offline , we will match it and possibly beat it (must be sold by the authorized reseller/dealer/distributor of the manufacture or by the manufacture). We reserve the right to verify the authorization of the reseller.
Excellent Customer Service: From the moment you first contact us we will offer you the very best advice and service to find the item you need at the price that fits you.
Authorized On-Line Dealer/Distributor: It is important to purchase from trustworthy source that manufacturers endorse and authorize. We are authorized dealer/distributor of all the brands that we represent. That means that we have direct relationship with each manufacture concerning warranty, regulated pricing and service issues. There are number of unauthorized retailers out there. They cannot provide or guarantee resolutions with warranty and service. It is always safer to purchase and work with authorized dealer/distributor.
Brand Names: At Electric Fireplaces Depot we only work with the best brands in the industry and all our products are of the highest quality. We strive to bring electric fireplace products to fit every taste and like. Call us today or talk to us via our chat and we will help you the best we can.
Shipping & Delivery
Free Shipping on orders over $49.99
Typically, items will arrive 2-5 business days after being shipped. Smaller items are shipped with UPS or FedEx, however, larger items and orders are shipped through freight, which is a more complex process compared to shipping small parcels. It's crucial to familiarize yourself with the requirements before the delivery day to ensure a smooth shipping process.
- Most freight items are shipped on a pallet
- Some delivery companies will call to schedule a specific delivery time, while others will drop off the shipment at the nearest accessible location near your home, Curbside, or deliver it as close to a garage door as possible.
Pre-Delivery
Typically, shipments arrive without issue, but if you do encounter a problem, please carefully inspect your packages following the guidelines. If there is any damage, photos must be sent to support@bbqgenerals.com within 48 hours of receipt to initiate a return or exchange.
Upon Delivery:
Upon arrival, verify that the number of pallets/pieces listed on the delivery receipt matches the expected amount. If there are any missing pieces, make a note of it on the receipt before signing, for example, "Received 3 out of 4 pieces." Contact us at (800)-375-3243 immediately if any pieces are missing. We will work with the delivery company to find the missing items or arrange for replacements.
As soon as the shipment arrives, inspect it for any visible damages such as crushed box corners, holes, or broken pallets, which can indicate internal damage.
After accepting the shipment, examine the package for any concealed damage. You have 48 hours to send us photos of the damage at support@bbqgenerals.com. You can also report any concealed damage by calling (800)-375-3243, and we will guide you through the Damaged delivery process.
$9.99 Flat-Rate Shipping
Orders less than $49 ship at a low, fixed price and the shipping fee remains the same even if the order amount increases.
Lead Times:
Once we receive an order, we send the confirmation to the Brand the product is associated with. Please allow 24-72 Hours to get confirmation to Ship the item out of the warehouse. Once out for delivery it should arrive within 7-14 Bus Days depending on where the address is located.
BBQ Generals Ships to 48 States for free, Hawaii and Alaska have to be charged shipping fees. For international shipping please contact us to get quotes to ship to you. Also, when purchasing a product please input a physical address not a P.O. Box.
Serving up appreciation for being a BBQ Generals customer.
Why Shop with BBQ Generals?
We understand that there are many options for online shopping and we strive to stand out by providing top-notch service to earn and retain your loyalty.
Below is our 7-Point approach to providing the best shopping experience at BBQ Generals:
- Price Match Guarantee: BBQ Generals is dedicated to providing our customers with the best pricing possible. We continuously monitor the market to ensure our prices are competitive, and we also offer a Price Match Guarantee. If you find a lower price on an identical product from another authorized dealer, we'll match it!
- Free Shipping: Enjoy seamless and cost-effective shipping on all orders from BBQ Generals. No more worrying about shipping costs, as we offer free shipping on all orders over $49.99, helping you to save even more on your outdoor grilling purchases.
- Exceptional customer service: Our team is dedicated to providing you with the best customer experience possible. Whether you need help choosing the right products, have a concern or issue, or simply need advice on how to get the most out of your grilling experience, we are always here to help.
- Safe and Secure Shopping Environment: At BBQ Generals, we prioritize the security of your personal and financial information. Our online platform is equipped with state-of-the-art security measures to ensure that your transactions are protected and kept confidential. Shop with peace of mind, knowing that your data is safe and secure with BBQ Generals.
- Hassle-Free Returns: We understand that sometimes things don't work out, which is why we offer a hassle-free return policy for our customers. All returns must be made within 30 days of purchase and are subject to a restocking fee. This policy ensures that our customers can feel confident in their purchases and have a stress-free shopping experience.
- Authorized Dealer – BBQ Generals is a authorized dealer for every brand in our inventory, ensuring that you receive complete protection under the manufacturer's warranty for each item you purchase.
- Insured Shipping: At BBQ Generals, we understand the importance of receiving your orders in good condition. That's why we offer insured shipping on all our products. In the unlikely event of damages or loss during shipping, you can be confident that you will receive a prompt resolution. Our commitment to ensuring the safe and secure delivery of your orders is unwavering.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Reviews
Let customers speak for us
from 341 reviewsSeems to be high quality. Fits very well over my metal cover. Looks great and keeps the water out of the areas not protected by the metal cover. Good value. Glad I bought it. Somehow, my previous review said one star. That was a mistake.

Had a phone conversation with a member of the staff. Very knowledgeable and price matched a lower price. I will use them in the future for other products.

Quality made for sure. Got to play with it some to get it to be smokeless. Overall really nice

I was EXTREMELY hesitant about ordering a Green Mountain Grill from BBQ Generals due to the lack of any real information on this company. After a phone call to customer service, I figured I would give it a shot.
Not having high expectations, I placed the order, and stayed on top of the tracking with several phone calls, as I was still skeptical. Low and behold, my GMG pellet smoker showed up today. I unboxed it, and I am extremely pleased. If you are hesitant, like I was, rest assured. This is a legitimate site. SMOKING deals (no pun intended), are not too good to be true. BBQ Generals delivered on this one!
Been looking for a Napoleon Prestige Pro 500 for quite some time. Came across BBQ Generals and they were extremely competitive versus other websites and went the extra mile to "seal the deal". Even helpful after delivery and some additional questions.
Can't go wrong with the BBQ Generals!

Looks great!

BBQ Generals deserves a standing ovation (or at least first in line for my pizza oven output). Their customer service was top-tier—helpful, friendly, and not once did they roll their eyes at my 37 questions about dough hydration levels. The oven arrived faster than my takeout orders usually do, and the setup was so easy that even I couldn’t mess it up. Thanks again.

First off, these guys at bbq general are the absolute best. What company sees that you tried calling them twice and actually calls you back! I was shocked. Free shipping! No taxes! Govx discount for first responders, nurses, teachers, civil servants, etc. Don’t bother trying to find another store. They are the best.
The arc xl? Premium. I watched hours of reviews on different ovens. I settled on gozney arx xl because of their passion. It shows in the quality of the their product.

I bought this for an outdoor kitchen built a few weeks ago. The unit is 36” so you can expect a lot of griddle space to cook on. This unit is very heavy as the quality is impeccable. The griddle itself is either 3/16 or 1/4, heavy duty. It will require a 110 volt outlet as the knobs and LED lights require electrical power. The knob turns red when the burner is on. Great feature! Lights are awesome and bright. The seasoning process will take about 45min to complete so plan ahead. I ordered the Blackstone jar of seasoning. I had the privilege to work with Matt at BBQ Generals and he was very knowledgeable and helped me through the ordering process. Recommend using them for sure.

When most of the world refused to ship a package to Saudi Arabia, the team at BBQGenerals stepped up and took on the challenge. They successfully delivered my Gozney Arc XL, a 60lb package, across continents in just 23 days—a remarkable feat.
The sales team, particularly Miguel, was exceptional. He guided me through the ordering process, kept me updated on the package’s progress, and ensured a smooth experience. The product arrived in excellent packaging, and its quality exceeded my expectations.
To top it all off, I got it at 40% less than Amazon’s price! I highly recommend BBQGenerals for their outstanding service. Just “chat with a general” to experience it for yourself.
excellent product and great service from you

Griddle is well built, heavy, heats up and cooks amazing. Nice to have the option to utilize a flat top along with the grill!
