Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
BBQ Generals was the only place I could find the accessories for my new smoker. They were priced well and shipped them quickly! I’m very happy with the new additions that they were able to supply.
I had been wanting the Gozney Arc XL for a long time, but unfortunately it is not available in my country. BBQ Generals made it possible and helped me ship it to Mexico. The process was very easy and smooth. Their service was excellent from start to finish. They were helpful, respectful, and very prompt. I am extremely happy with the experience and would definitely order from them again.
Placed order and received 5 days later. Confirmation of order with tracking information was sent promptly. The shipment was well packaged and received with no damage.
Assembly was easy and completed in under 20 minutes, the BILT 3D app was easy to use.
Start up of the smoker included a priming sequence that worked as defined in the manual. The pellet grill fired as intended and heated to the initial temp of 150F. The temp was raised to 350F, the new smoker was seasoned for 1hr.
Connection of the grill to the home WIFI using the GMG Prime app. The app is intuitive and a nice feature of the grill
Cooked a 3lb pork loin with hardwood Apple pellets, excellent results for first time use.
Great prices fast shipping plus excellent customer service
I needed the items ASAP and they delivered on their promise. Very satisfied with the customer service and support. Excellent experience overall.
Great product , super fast delivery . Awesome
Excellent description and extremely kind and and knowledgeable.
This grill is great. Its actually a significant upgrade from a Weber or Napoleon. I was moving from a Napoleon Prestige and much prefer this grill. It burns hotter, has better control, easier to separate zones, etc. and is just a sexy beast :)
Response from BBQ generals was great. Shipping was a bit slower than promised, but it arrived well and they did communicate. Would definitely buy from them again, just factor in a few extra days than they promise.
This item arrived quickly, no shipping fees or tax!
Absolutely thrilled with this BBQ griddle! It’s a game-changer for outdoor meals. What made the experience even better was the superb service—fast shipping, clear communication, and real attention to customer satisfaction. Special gratitude to Mathew for his expert advice! Highly recommend both the product and the team behind it!
High quality, and super sturdy products. I use these on my santa maria grill to move my brisquets snd wood around and they hold up well, the length also guarantees that the handles wont get hot when spending alot of time tending your coals.
BBQ Generals was a great business to deal with! After placing my online order, someone called to verify my order and shipping information and they told me when I could expect the product to arrive. And everything showed up in great condition when they said it would. I would order from them anytime!
Great Customer Service. I had several conversations with Matthew who had the patience to answer all my questions in detail and helped me make a great choice.
Performs as advertised in all respects. Replaced a 20 year old Genesis, so I took a leap of faith switching, but so far, very happy I did. I am a newcomer to IR, so I can’t compare the side burner performance to other grills, but it is a great addition if you have never had IR. (For the “anti-grill marks” crowd, I turn a few Grill Grates upside down, which fit perfectly on the side burner, and it produces even caramelization in less than 2 minutes per side).
placeholder
