Send the wrong merchandise I never respond to my email.
I hope all is well and thank you for leaving a review on the remote. There was a change in remote within the monessen line and since they're a newer partnership we weren't aware of this. However we do know the remote you received has the same functions as the remote you initially ordered. We apologize for the inconvenience our support team should be reaching out soon!
Received the GMG rotisserie promptly. It came with 2 sets of forks which was a welcome surprise! Performs great! couldn't be happier.
Excellent purchase from order to delivery. When there was a little damage by the delivery company they were quick to rectify. An impeccable experience from BBQ Generals. They know customer service and their products! Highly recommended as a trade professional.
Great service and communication. Product shipped promptly and delivered by a reliable carrier.