WPPO Pro Aluminum 4 Piece Wood-Fired Pizza Oven Utensil Kit
Key Features
12-inch Square Transfer Peel: Provides precision and ease for transferring foods, with holes for sifting excess flour.
9-inch Round Peel: Facilitates smooth maneuvering and delicate handling inside the oven.
30-inch Coal Rake: Enables optimal heat distribution and fire management.
Stone Cleaning Brush (36" x 7"): Ensures efficient cleaning and maintenance of the oven.
The WPPO Pro Aluminum 4 Piece Wood-Fired Pizza Oven Utensil Kit is a testament to functional excellence and high-quality design, tailored for outdoor pizza oven enthusiasts. Each tool in this set is thoughtfully crafted to enhance your wood-fired cooking experience.
The kit's 12-inch Square Transfer Peel is a marvel of design, offering unparalleled precision and ease in transporting your culinary creations. This tool is not just about movement; it's about precision. Its square shape and strategically placed holes allow for the perfect transfer of pizzas or bread onto the hot oven surface, making it a game-changer for achieving the perfect crust.
Equally important is the 9-inch Round Peel, essential for achieving flawless cooking results. The peel's design is perfect for the delicate task of turning and repositioning food within the oven, ensuring even cooking and that perfect wood-fired flavor.
The 30-inch Coal Rake in the kit is vital for managing the fire and maintaining the ideal cooking temperature. This tool allows for precise adjustments of the embers, ensuring your oven is always at the right temperature for whatever you're cooking.
Lastly, the Stone Cleaning Brush, measuring 36" x 7", is designed for maintaining a clean and efficient cooking environment. The bristles are specially designed to sweep away ash and debris, ensuring your oven is always ready for your next culinary adventure. The WPPO Pro Aluminum 4 Piece Wood-Fired Pizza Oven Utensil Kit is more than just a set of tools; it's a complete solution for enhancing your outdoor cooking, combining functionality and ease of use to elevate your culinary experience.
The WPPO LLC oven warranty provides coverage for one year from the shipping date, ensuring the oven and its components, including the body, floor, ventilation, finishes, stand, door, internal dome welding, and accessories, are free from manufacturing and material defects. This warranty applies only if the oven has been correctly installed, operated, and maintained as per the product's instructions. Exclusions to this warranty include issues arising from non-compliance with installation guidelines, over-firing, improper use, inappropriate firewood or cleaning methods, storing materials on the oven, and normal wear and tear like minor cracking and scratches. Damage caused by natural events or improper use is not covered. WPPO's liability is limited to the oven's original price, excluding shipping, and does not extend to incidental damages, losses, or costs related to the oven's operation or maintenance. Warranty claims must be truthfully documented and reported within the effective period, and WPPO reserves the right to use new or used parts for repairs. This warranty may vary by state and does not cover limitations on implied warranties or incidental or consequential damages in certain states.
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Shipping & Delivery
Free Shipping on orders over $49.99
Typically, items will arrive 2-5 business days after being shipped. Smaller items are shipped with UPS or FedEx, however, larger items and orders are shipped through freight, which is a more complex process compared to shipping small parcels. It's crucial to familiarize yourself with the requirements before the delivery day to ensure a smooth shipping process.
Most freight items are shipped on a pallet
Some delivery companies will call to schedule a specific delivery time, while others will drop off the shipment at the nearest accessible location near your home, Curbside, or deliver it as close to a garage door as possible.
Pre-Delivery
Typically, shipments arrive without issue, but if you do encounter a problem, please carefully inspect your packages following the guidelines. If there is any damage, photos must be sent to support@bbqgenerals.com within 48 hours of receipt to initiate a return or exchange.
Upon Delivery:
Upon arrival, verify that the number of pallets/pieces listed on the delivery receipt matches the expected amount. If there are any missing pieces, make a note of it on the receipt before signing, for example, "Received 3 out of 4 pieces." Contact us at (800)-375-3243 immediately if any pieces are missing. We will work with the delivery company to find the missing items or arrange for replacements.
As soon as the shipment arrives, inspect it for any visible damages such as crushed box corners, holes, or broken pallets, which can indicate internal damage.
After accepting the shipment, examine the package for any concealed damage. You have 48 hours to send us photos of the damage at support@bbqgenerals.com. You can also report any concealed damage by calling (800)-375-3243, and we will guide you through the Damaged delivery process.
$9.99 Flat-Rate Shipping
Orders less than $49 ship at a low, fixed price and the shipping fee remains the same even if the order amount increases.
Lead Times:
Once we receive an order, we send the confirmation to the Brand the product is associated with. Please allow 24-72 Hours to get confirmation to Ship the item out of the warehouse. Once out for delivery it should arrive within 7-14 Bus Days depending on where the address is located.
BBQ Generals Ships to 48 States for free, Hawaii and Alaska have to be charged shipping fees. For international shipping please contact us to get quotes to ship to you. Also, when purchasing a product please input a physical address not a P.O. Box.
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Why Shop with BBQ Generals?
We understand that there are many options for online shopping and we strive to stand out by providing top-notch service to earn and retain your loyalty.
Below is our 7-Point approach to providing the best shopping experience at BBQ Generals:
Price Match Guarantee:BBQ Generals is dedicated to providing our customers with the best pricing possible. We continuously monitor the market to ensure our prices are competitive, and we also offer a Price Match Guarantee. If you find a lower price on an identical product from another authorized dealer, we'll match it!
Free Shipping: Enjoy seamless and cost-effective shipping on all orders from BBQ Generals. No more worrying about shipping costs, as we offer free shipping on all orders over $49.99, helping you to save even more on your outdoor grilling purchases.
Exceptional customer service: Our team is dedicated to providing you with the best customer experience possible. Whether you need help choosing the right products, have a concern or issue, or simply need advice on how to get the most out of your grilling experience, we are always here to help.
Safe and Secure Shopping Environment: At BBQ Generals, we prioritize the security of your personal and financial information. Our online platform is equipped with state-of-the-art security measures to ensure that your transactions are protected and kept confidential. Shop with peace of mind, knowing that your data is safe and secure with BBQ Generals.
Hassle-Free Returns: We understand that sometimes things don't work out, which is why we offer a hassle-free return policy for our customers. All returns must be made within 30 days of purchase and are subject to a restocking fee. This policy ensures that our customers can feel confident in their purchases and have a stress-free shopping experience.
Authorized Dealer – BBQ Generals is a authorized dealer for every brand in our inventory, ensuring that you receive complete protection under the manufacturer's warranty for each item you purchase.
Insured Shipping: At BBQ Generals, we understand the importance of receiving your orders in good condition. That's why we offer insured shipping on all our products. In the unlikely event of damages or loss during shipping, you can be confident that you will receive a prompt resolution. Our commitment to ensuring the safe and secure delivery of your orders is unwavering.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
I ran into issues with finding a supplier with the built in griddle I wanted for a project and they had it and got it to me fast. Great customer service as well from start to finish.
I have been looking at the Solo Stove pits for a while now. My son in law has a Solo Stove Bonfire. They really do cut down on the smoke. I bought the Yukon because I wanted a little larger fire. I have been looking and comparing prices on line for a while. A Google search led me to BBQ Generals. They had the best price for the Yukon bundle that I wanted. Their service is incredible! I ordered the pit and expected to see it in a week or two. They shipped it the next day and it arrived a day later. I really couldn't believe how fast it came! I will definitely be checking BBQ Generals the next time I'm looking for outdoor accessories! Thank you for a great price and great service!
Communication is key after a couple chats with BBQGenerals all challenges were worked out. Received our product on time and it was complete that we ordered. Easily assembled. The only challenge we have is the extended shelf doesn’t retract without manipulation or climbing under to get it back to put the cover on correctly. Other than that we are completely happy with the product.
BBQ Generals was the only place I could find the accessories for my new smoker. They were priced well and shipped them quickly! I’m very happy with the new additions that they were able to supply.
I had been wanting the Gozney Arc XL for a long time, but unfortunately it is not available in my country. BBQ Generals made it possible and helped me ship it to Mexico. The process was very easy and smooth. Their service was excellent from start to finish. They were helpful, respectful, and very prompt. I am extremely happy with the experience and would definitely order from them again.
Placed order and received 5 days later. Confirmation of order with tracking information was sent promptly. The shipment was well packaged and received with no damage.
Assembly was easy and completed in under 20 minutes, the BILT 3D app was easy to use.
Start up of the smoker included a priming sequence that worked as defined in the manual. The pellet grill fired as intended and heated to the initial temp of 150F. The temp was raised to 350F, the new smoker was seasoned for 1hr.
Connection of the grill to the home WIFI using the GMG Prime app. The app is intuitive and a nice feature of the grill
Cooked a 3lb pork loin with hardwood Apple pellets, excellent results for first time use.
This grill is great. Its actually a significant upgrade from a Weber or Napoleon. I was moving from a Napoleon Prestige and much prefer this grill. It burns hotter, has better control, easier to separate zones, etc. and is just a sexy beast :)
Response from BBQ generals was great. Shipping was a bit slower than promised, but it arrived well and they did communicate. Would definitely buy from them again, just factor in a few extra days than they promise.
Absolutely thrilled with this BBQ griddle! It’s a game-changer for outdoor meals. What made the experience even better was the superb service—fast shipping, clear communication, and real attention to customer satisfaction. Special gratitude to Mathew for his expert advice! Highly recommend both the product and the team behind it!
U guys send me 2 and I only order 1
Can u pls send me your address I need to send them back , plus it was to small
I been trying to call u and left massages and no one ever calmed me back
Would appreciate if u send me your address
Thank you
Hello! We hope all is well and after checking back I show you are already being helped out by our team. It looks like two covers were ordered on accident and we are curently working on the return for you. Let us know if anything else is needed!
I ordered the Primo XL. They offered a competitive price, it arrived on time, and I had a couple of technical questions and they answered me right away. What else could I ask for? Thank you.
Its a pleasure to have you as a customer and we're glad you liked your new Primo Kamado Grill! We look forward to seeinhg you again in the future and thank you for choosing BBQ Generals!
