Tagwood BBQ12SS Argentine Santa Maria Commercial Stainless Steel Charcoal Grill

Overview:

Master the art of Argentine grilling with the Tagwood BBQ12SS Santa Maria Charcoal Gaucho Grill, a true showstopper for outdoor cooking enthusiasts. Made entirely of 304 stainless steel, this grill offers unmatched durability and versatility with six distinct grilling surfaces, height-adjustable systems, and robust fire management features. With 3,363 sq. in. of grilling space and premium components, it’s the ultimate grill for showcasing your skills and exploring creative culinary possibilities.

Key Features:

• Premium Construction: Made entirely of 304 stainless steel for superior durability and rust resistance.
• Massive Grilling Area: Offers 3,363 sq. in. of total grilling space, including a roof grill, warming rack, and secondary grates.
• Santa Maria Elevation System: Adjust the height of grates and the clamp grill for precise temperature control.
• Multiple Cooking Surfaces: Features a main grate, secondary swivel grate and griddle, warming rack, and adjustable clamp grill for asador-style cooking.
• Firebrick Lining: Enhances heat retention, distributes heat evenly, and protects the grill structure.
• Efficient Fire Management: Firebox with gaucho-style brasero lights charcoal or firewood quickly and efficiently.
• Convenient Design:
  • Foldable side table for extra prep space.
  • Four-sided protective roof with crossing bars.
  • Integrated water drain system prevents bottom water accumulation.
  • Includes 304 stainless steel shovel, coal rake, and bottle opener.
• Versatile Features: S-shaped meat hooks, sliding warming rack, and height-adjustable secondary grate inspire creative grilling techniques.

Why Choose the Tagwood BBQ12SS?

• Unmatched Versatility: Six grilling surfaces provide endless possibilities for cooking a variety of dishes simultaneously.
• Superior Heat Control: Adjustable grates, clamp grill, and firebrick insulation ensure precise cooking temperatures.
• Impressive Size and Functionality: Perfect for grilling large quantities of food for gatherings or experimenting with advanced techniques.
• Durability You Can Trust: Built with 304 stainless steel and designed for long-lasting outdoor use.

Free Standard Delivery (Orders $99+)

We offer free standard delivery on all orders over $99.

• Standard Shipping Speed: Ships 2-5 Business Days After an Order is placed. 
• Smaller items ship via UPS or FedEx
• Larger items ship via freight delivery

Orders under $99 ship at a $9.99 flat rate.

Freight Delivery Overview

Large items and outdoor kitchen components typically ship via freight on a pallet.

Please note:

• Freight deliveries are typically curbside
• Some carriers will call to schedule delivery; others may deliver to the nearest accessible location
• Freight shipments are usually delivered as close to a garage or driveway as possible

We strongly recommend reviewing freight delivery expectations before your delivery date to ensure a smooth experience.

Pre-Delivery Inspection

While most deliveries arrive without issue, it’s important to inspect your shipment carefully.

• Inspect all packages upon arrival
• If damage is visible, take photos immediately
• You must reach out to us within 48 hours After Delivery and send Photos must be submitted to:
  support@bbqgenerals.com

This allows us to quickly initiate a replacement or claim if needed.

Upon Delivery

Before signing the delivery receipt:

• Verify the number of pallets or boxes
• If anything is missing, note it clearly on the receipt
  (Example: “Received 3 of 4 pieces”)

If items are missing or damaged, contact us immediately at
📞 (800)-375-3243

We will work directly with the carrier to resolve the issue.

Concealed Damage

After delivery, carefully unpack and inspect all items.

• If concealed damage is found, notify us within 48 hours After Delivery
• Email photos to support@bbqgenerals.com or call (800)-375-3243
• Our team will guide you through the next steps

Shipping Locations

• Free shipping available within the 48 contiguous United States
• Alaska & Hawaii: Shipping fees apply
• International shipping: Please contact us for a custom quote

🚫 P.O. Boxes cannot be used for delivery — a physical address is required.

Thank you for choosing BBQ Generals — we appreciate your trust and look forward to delivering an exceptional experience.

We understand that there are many options for online shopping and we strive to stand out by providing top-notch service to earn and retain your loyalty.

Below is our 7-Point approach to providing the best shopping experience at BBQ Generals:

1. Price Match Guarantee: BBQ Generals is dedicated to providing our customers with the best pricing possible. We continuously monitor the market to ensure our prices are competitive, and we also offer a Price Match Guarantee. If you find a lower price on an identical product from another authorized dealer, we'll match it!
2. Free Shipping: Enjoy seamless and cost-effective shipping on all orders from BBQ Generals. No more worrying about shipping costs, as we offer free shipping on all orders over $49.99, helping you to save even more on your outdoor grilling purchases.
3. Exceptional customer service: Our team is dedicated to providing you with the best customer experience possible. Whether you need help choosing the right products, have a concern or issue, or simply need advice on how to get the most out of your grilling experience, we are always here to help.
4. Safe and Secure Shopping Environment: At BBQ Generals, we prioritize the security of your personal and financial information. Our online platform is equipped with state-of-the-art security measures to ensure that your transactions are protected and kept confidential. Shop with peace of mind, knowing that your data is safe and secure with BBQ Generals.
5. Hassle-Free Returns: We understand that sometimes things don't work out, which is why we offer a hassle-free return policy for our customers. All returns must be made within 30 days of purchase and are subject to a restocking fee. This policy ensures that our customers can feel confident in their purchases and have a stress-free shopping experience.
6. Authorized Dealer – BBQ Generals is a authorized dealer for every brand in our inventory, ensuring that you receive complete protection under the manufacturer's warranty for each item you purchase.
7. Insured Shipping: At BBQ Generals, we understand the importance of receiving your orders in good condition. That's why we offer insured shipping on all our products. In the unlikely event of damages or loss during shipping, you can be confident that you will receive a prompt resolution. Our commitment to ensuring the safe and secure delivery of your orders is unwavering.