Initial process of ordering griddle with personal contact with a sales representative was extremely effortless, proficient, and quick. Very knowledgeable concerning product and no pressure on sale. Would highly recommended BBQ Generals.
Ordered got a great price with coupon. Came very quickly and customer service was top notch when I had a question about the unit. They went above and beyond to be helpful. I recommend using BBQ Generals when ordering online and I will be using more of them in the future! Thank you guys
So far this product is absolutely 💯. We love it shipping was fast and everything came almost pre-assembled. Will definitely use BBQ Generals again in the future.
My only gripe is that we ordered a lid and the rep we spoke to could have told us it came with one. Make sure you want/need what you order because in order to return you'll have shipping cost and restocking fee. But other than that it was a flawless purchase.
We love our new solo stove! I've always wanted one and I'm so glad I finally caved in and bought it. My experience from ordering with BBQ Generals was also great. Nice service and quick delivery.