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SunStar

SunStar SGL Glass Series 48" 35000 BTU/hr Black Infrared Patio Heater With Propane Gas And Remote

SunStar SGL Glass Series 48" 35000 BTU/hr Black Infrared Patio Heater With Propane Gas And Remote

SKU: SKU:SGL35-L10

Regular price $2,018.00 USD
Regular price Sale price $2,018.00 USD
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Description

Like the radiant warmth from the sun, radiant heat warms people and objects directly at floor level without first heating the surrounding air. Customers can dine and relax under the radiant warmth of the GLASS, and help you to maximize the use of your seating areas during those colder winter months. Designed with high temperature tinted glass, SunStar GLASS is wind resistant up to 40MPH.

Factory shipped as a two stage control heater and can be used with optional 3 position switch or optional remote control for ultimate comfort. Operate at first stage (as low as 24,000 BTU/hr) during milder days and operated at full power (as high as 50,000 BTU/hr) on colder days. Also it can be operated at full power (up to 50,000 BTU/hr) as a single stage heater by a simple factory supplied jumper wire.

What's Included

  • Two-Stage 35,000 TO 24,000 BTU Infrared Heater
  • Ceramic Glass 8.94” x 48” Black
  • SunStar Clearances sign
  • Angle Mounting Gauge Plat
  • Remote 2-stage Sunstar
  • AAA Battery 2 Pack 
  • 3 Position Switch Kit

Not Included (Sold Separately)

  • Two Stage Thermostat Relay Kit
  • Stainless Steel Gas Connector
  • Gas Connection Kit
  • Gas Line Pressure Regulator Up To 2 PSIG
  • Heat Shield Kit
  • Ceiling Fixed Mount Bracket Kit
  • 15"-22" Wall/Ceiling Telescopic Mounting Bracket Kit
  • 15"-30" Wall/Ceiling Telescopic Mounting Bracket Kit
  • Column Mounting Arm Kit
  • 3" Pole Mounting Arm Kit
  • 4" Pole Mounting Bracket Kit 
  • 12" Chain Kit

Features

  • Optional 2-Stage Remote Control Available
  • Outdoor rated.
  • Can be mounted from horizontal position to 60°.
  • Two-stage (high / low) models.
  • Available for natural gas and LPG.
  • Chain suspension or wall mounted.
  • Aesthetically designed with glass front to blend with nearly any decor.
  • CSA Design Certified -Z83.19 & Z83.26
  • Designed for restaurants, residential patios and other hospitality service industries, SunStar GLASS is wind resistant up to 40MPH.
  • High temperature tinted glass provides additional protection on windy days and enhances heater’s aesthetic appeal.
  • The SunStar GLASS radiant patio heater is ideal for out door or partially covered dining areas, bars, patios, verandas, smoking areas, vestibules and other outdoor areas.
  • Clearances above can be as low as 10” with optional heat shield
  • Covers 12’ by 12’ area with minimal wind conditions.

Specifications

Fuel Type Propane Gas
Material Stainless Steel
Ignition Type Direct Spark
Color Black
Mounting Location Chain Suspension Or Wall
Coverage Area 144 ft²
Dimensions 11.5" D x 48" W x 9.5" H
Weight 55 lbs
BTU Ratings (BTU/hr)
  • High - 35,000 (LP/NG)
  • Low - 24,000 (LP/NG)
Mounting Height
8'-11' horizontal; 7'-9' angled
Space Between Heaters 8'-16' horizontal; 6'-14' angled
Burner Pressure
  • NG - 6.0" w.c.
  • LP - 11.0" W.C.

    Dimensions

    SGL Clearance to Combustibles

    Mounting Angle Ceiling Ceiling*
    w/Shield
    Back*
    w/Shield
    0° 20" 10" n/a
    30° 23" 14" 8"
    60° 24" 17" 12"
    Side End Below Front
    24" 12" 40" 48"
    24" 12" 40" 48"


    *Note: 
    "Installed w/optional clearance shield to reduce ceiling & back clearances". 

    Frequently Asked Questions

    Why is a SunStar infrared radiant gas heater more efficient than unit heaters?
    The major difference between a gas-fired infrared heating system and a forced hot air heating system is the method used to create a comfortable temperature. Infrared heats the floor slab, the machinery and the people first and then the air by using all three methods of heat transfer: radiation, conduction and convection. The storage of the heat in the slab floor creates a low temperature emitter and a faster recovery time when large overhead doors are opened and closed.With a forced air system, the hot air rises to the ceiling and stratifies, gradually working its way down to thermostat level so that the floor slab never becomes warm enough to be comfortable. It literally acts as a heat sink, draining heat from the air and from personnel standing on the floor. The ceiling area of a high bay building using a forced air system can be easily 30° to 40° warmer than the floor area. In the same type building heated with an infrared system, the temperature is much more uniform and the loft or roof area usually will be at a slightly lower temperature than the floor level… a good condition for minimizing heat loss. Comfort can be maintained with a lower air temperature that will reduce infiltration and heat loss through the walls and roof.In addition, instead of adding Btu/hr capacity to a computed building heat loss based on the thermal efficiency of a forced air system, the capacity is normally reduced by as much as 15%. An added plus is that an infrared system has minimal power requirements, needing electricity only for burner ignition, the gas valve and the draft inducer (where applicable).It is, therefore, easy to understand that infrared commonly can save 30% to 50% in energy costs over unit heaters, frequently even more.
    How do you size infrared when replacing existing forced air unit heaters?

    An infrared heating system is always sized at a lower input capacity when compared to forced air (convection) heating. This is due to different modes of heat transfer (radiation vs. convection), thermal mass and minimal stratification between ceiling and floor temperatures. For retrofit purposes, provided the unit heaters are maintaining the desired inside design temperature at ASHRAe design conditions, the following reduction can be utilized when recommending an infrared heating system.

    Type Thermal Efficiency % Reduction in System Sizing
    High Efficiency Unit Heater 80% 32%
    Convectional Unit Heater 62% 48%

    Assuming that the ASHRAE heat loss for a building is 100,000 Btu/hr, then the heater selection for this building would be as follows:

    Infrared Heater Unit Heater
    Building Heat Loss 100,000 Btu/hr. 100,000 Btu/hr.
    Infrared Compensation Factor
    (for radiant heating)
    0.85 –
    Thermal Efficiency
    (for convection heating)
    – 80%
    Heater Input Required 85,000 Btu/hr
    (100,000 x 0.85)
    125,000 Btu/hr
    (100,000 / 0.80)
    Wouldn’t it be more efficient to use unvented heaters so heat wouldn’t be lost out the flue?

    No. The National Fuel Gas Code (NFPA54) and local codes require a minimum ventilation flow of 4 CFM per 1000 Btu/hr of heater input by either mechanical or gravity ventilation if the heaters themselves are not vented to the outside. This additional ventilation requirement increases the building heat loss and the fuel cost as indicated in this example:

    Temperature Differential (inside temp less outside design temp) 65° F
    Building Heat Loss 125,000 Btu/hr
    Infrared Compensation Factor (based on 16′ mounting height) 0.80
    Infrared Heat Required 100,000 Btu/hr
    Vented Unvented
    Input 100,000 Btu/hr 100,000 Btu/hr
    Additional Ventilation Required: 0 CFM 4 CFM per 1000 Btu/hr = 400 CFM
    Heat Loss Due to Ventilation 0 Btu/hr Q = CFM x 60 min/hr x TD x 0.018 400x60x65°x0.018=28,080 Btu/hr
    Total Input Required 100,000 Btu/hr 128,080 Btu/hr
    How many square feet does a SunStar infrared radiant gas heater cover?

    The heater model and capacity are not necessarily a function of the square footage of the area needing to be heated. The model generally is chosen after the Btu/hr heat loss for the building or spot area to be heated has been determined, which is a function of not only the size of the area, but geographic location, building materials, building usage and other factors. Area coverage could be as little as 500 sq. ft for residential garage heaters or as much as 10,000 sq. ft. for a large commercial size heater.

    Are there applications for which SunStar radiant gas heaters are NOT suitable?

    You may not use gas-fired infrared heaters inside paint booths or in buildings where explosion-proof lights are required. Although infrared is not ideal as an air curtain, it is very effective in spot-heating work areas inside of doorways, in dock areas and on outdoor docks.

    How low can i hang my SunStar infrared radiant gas heaters?

    SunStar infrared heaters have been mounted as low as 8′ above the finished floor (in home garages and workshops) to as high as 70′ (in high bay aircraft hangars). The mounting height depends on the Btu/hr capacity and model of the heater. Please refer to the heater’s specification sheet for minimum recommended mounting height and required clearances to combustible materials.

    What extra items are needed for installation?

    Depending on your particular application, you will want to consider the following six accessories for all series of SunStar infrared tube heaters:

    1. Thermostat
    2. Manual Cutoff Valve
    3. Flexible Gas Connector (Included as part of the SunStar tube heaters)
    4. Second Stage Regulator if supply pressure is over 14″ W.C.
    5. Vent Cap
    6. Chain Kit with S hooks for hanging heater.
    7. End Reflector Kit for SIS & SPS Series ( optional, but recommended).

    For the SIU Series, also consider including two additional accessories:

    1. Two End Reflector Kits per heater ( optional, but recommended)
    2. U-Bend reflector (optional, but recommended)

    For the SG and SGM ceramic heaters, you will not need a vent cap.

    How are SunStar infrared radiant gas heaters controlled?

    Primarily, the heater is controlled by a line voltage thermostat. Alternatively, you may use a 24-volt thermostat with a relay kit or an on/off switch.

    What is a “TOUGH GUY” Heater?

    TOUGH GUY Emitter tubes use heat-treated aluminized steel tubes that that can withstand higher operating temperatures than other conventional tube materials and is very absorptive of the flame on the inside of the tube and very emissive on the outside, increasing the heating efficiency. The heat treating process provides unsurpassed corrosion resistance to ferrous metal by providing a self-forming, self-healing coating of practically infusible alumina which is impervious to oxygen, carbon, sulfur and the products of combustion of natural and liquefied propane gas and is, therefore, extremely corrosion resistant. TOUGH GUY emitter tubes are highly recommended for high humidity / corrosive environments such as dairy barns, swimming pools, greenhouses, or water treatment plants.

    Do SunStar infrared radiant gas heaters have UL certification?

    Because our infrared gas heaters are gas appliances, it is not necessary that they be listed by UL (a nationally recognized testing laboratory – NRTL); however, all of the electrical component parts are UL listed (e.g., the draft inducer motors, which are equipped with CSA and UL approved thermal protectors). Our heaters are certified by C.S.A. (a nationally recognized testing laboratory – NRTL) and carry the C.S.A. seal. All heaters are tested and meet or exceed all safety requirements set forth in American National Standard Z83.20 for infrared heaters.

    Do SunStar infrared radiant gas heaters have FM certification?

    Generally, Factory Mutual certification (a nationally recognized testing laboratory – NRTL) is applicable to products that cannot be certified at the manufacturer’s facility according to American National Standard and, therefore, need to be certified at the installation site. Our heaters are certified by C.S.A.(a nationally recognized testing laboratory – NRTL) and carry the CSA seal. All heaters are tested and meet or exceed all safety requirements set forth in American National Standard Z83.20. Factory Mutual recognizes International Approval Services certification.

    What are the emission levels of SunStar infrared radiant gas heaters?

    Air-free CO emission levels are 0.0010 – 0.0020%, or 20 to 40 times lower than the maximum acceptable level as indicated in American National Standard Z83.20. SunStar utilizes burners that are made of heavy duty cast iron and are designed to enhance maximum primary and secondary air flow around the venturi assembly. The high velocity of the flame and the delayed flame-quench period minimize the products of combustion which include aldehyde, formic acid, nitrous oxide, and carbon monoxide.

    Shipping & Delivery

    Free Standard Delivery (Orders $99+)

    We offer free standard delivery on all orders over $99.

    • Standard Shipping Speed: Ships 2-5 Business Days After an Order is placed. 
    • Smaller items ship via UPS or FedEx
    • Larger items ship via freight delivery

    Orders under $99 ship at a $9.99 flat rate.


    Freight Delivery Overview

    Large items and outdoor kitchen components typically ship via freight on a pallet.

    Please note:

    • Freight deliveries are typically curbside
    • Some carriers will call to schedule delivery; others may deliver to the nearest accessible location
    • Freight shipments are usually delivered as close to a garage or driveway as possible

    We strongly recommend reviewing freight delivery expectations before your delivery date to ensure a smooth experience.


    Pre-Delivery Inspection

    While most deliveries arrive without issue, it’s important to inspect your shipment carefully.

    • Inspect all packages upon arrival
    • If damage is visible or you receive the wrong item, take photos immediately
    • You must reach out to us within 48 hours After Delivery and send Photos must be submitted to:
      support@bbqgenerals.com

    This allows us to quickly initiate a replacement or claim if needed.

    *Must Reach Out Within 48 Hours After Delivery. Claims will be denied if submitted outside of this 48 hour timeframe*


    Upon Delivery

    Before signing the delivery receipt:

    • Verify the number of pallets or boxes
    • If anything is missing, note it clearly on the receipt
      (Example: “Received 3 of 4 pieces”)

    If items are missing or damaged, contact us immediately at
    📞 (800)-375-3243

    We will work directly with the carrier to resolve the issue.


    Concealed Damage

    After delivery, carefully unpack and inspect all items.

    • If concealed damage is found, notify us within 48 hours After Delivery *Must Reach Out Within 48 Hours After Delivery. Claims will be denied if submitted outside of this 48 hour timeframe*
    • Email photos to support@bbqgenerals.com or call (800)-375-3243
    • Our team will guide you through the next steps

    Shipping Locations

    • Free shipping available within the 48 contiguous United States
    • Alaska & Hawaii: Shipping fees apply
    • International shipping: Please contact us for a custom quote

    🚫 P.O. Boxes cannot be used for delivery — a physical address is required.


    Thank you for choosing BBQ Generals — we appreciate your trust and look forward to delivering an exceptional experience.

    Why Shop with BBQ Generals?

    We understand that there are many options for online shopping and we strive to stand out by providing top-notch service to earn and retain your loyalty.

    Below is our 7-Point approach to providing the best shopping experience at BBQ Generals:

    1. Price Match Guarantee: BBQ Generals is dedicated to providing our customers with the best pricing possible. We continuously monitor the market to ensure our prices are competitive, and we also offer a Price Match Guarantee. If you find a lower price on an identical product from another authorized dealer, we'll match it!
    2. Free Shipping: Enjoy seamless and cost-effective shipping on all orders from BBQ Generals. No more worrying about shipping costs, as we offer free shipping on all orders over $49.99, helping you to save even more on your outdoor grilling purchases.
    3. Exceptional customer service: Our team is dedicated to providing you with the best customer experience possible. Whether you need help choosing the right products, have a concern or issue, or simply need advice on how to get the most out of your grilling experience, we are always here to help.
    4. Safe and Secure Shopping Environment: At BBQ Generals, we prioritize the security of your personal and financial information. Our online platform is equipped with state-of-the-art security measures to ensure that your transactions are protected and kept confidential. Shop with peace of mind, knowing that your data is safe and secure with BBQ Generals.
    5. Hassle-Free Returns: We understand that sometimes things don't work out, which is why we offer a hassle-free return policy for our customers. All returns must be made within 30 days of purchase and are subject to a restocking fee. This policy ensures that our customers can feel confident in their purchases and have a stress-free shopping experience.
    6. Authorized Dealer – BBQ Generals is a authorized dealer for every brand in our inventory, ensuring that you receive complete protection under the manufacturer's warranty for each item you purchase.
    7. Insured Shipping: At BBQ Generals, we understand the importance of receiving your orders in good condition. That's why we offer insured shipping on all our products. In the unlikely event of damages or loss during shipping, you can be confident that you will receive a prompt resolution. Our commitment to ensuring the safe and secure delivery of your orders is unwavering.

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