Square Flat Fire Pit Burner Kit - On/Off Electronic Ignition by HPC Fire

The HPC Square Flat Fire Pit Burner Kit - On/Off Electronic Ignition is the ultimate solution for those seeking a safe, reliable, and customizable fire feature. Designed with CSA certification and advanced hot surface ignition technology, this system offers exceptional performance for both residential and commercial installations. Its compatibility with remote controls and home systems ensures a user-friendly experience, allowing you to ignite your fire feature effortlessly with an optional wall switch or remote control.

Why choose On/Off electronic ignition? This system prioritizes safety and convenience with built-in monitoring for flame status, internal temperatures, and voltage levels. Its overheat auto shut-off feature ensures that gas flow is immediately stopped if flames go out, followed by an automatic re-ignition process. These safety measures make it a trusted choice for any setting. For enhanced control, such as flame height adjustments or Bluetooth compatibility, consider upgrading to the Hi/Lo Electronic Ignition model.

The kit includes a 304 stainless steel penta burner and a matching flat burner pan, both designed for durability and long-term outdoor use. The penta burner's unique design creates mesmerizing flames that surpass the traditional round fire pit burner. A raised center hub prevents water intrusion into the gas line, ensuring smooth operation. Capable of producing up to 400,000 BTUs (depending on size and fuel setup), this burner delivers exceptional warmth and ambiance. The flat pan features weep holes for drainage and is engineered for easy installation—just connect the fuel line and place it on your fire pit’s ledge.

With the HPC Square Flat Fire Pit Burner Kit - On/Off Electronic Ignition, you’ll enjoy unparalleled convenience, safety, and stunning flames. Perfect for creating unforgettable outdoor experiences, this system is a premium addition to any fire pit project.

PRODUCT FEATURES:

• Made of 304 Stainless Steel
• Electronic On/Off Ignition System
• 18" Model: Up to 65k BTUs of Heat (Dependent on Gas Input)
• 24" Model: Up to 125k BTUs of Heat (Dependent on Gas Input)
• 30" Model: Up to 200k BTUs of Heat (Dependent on Gas Input)
• 36" Model: Up to 250k BTUs of Heat (Dependent on Gas Input)
• 42" Models: Up to 400k BTUs of Heat (Dependent on Gas Input)
• CSA Certified
• Limited Lifetime Warranty
• For Use with Propane or Natural Gas
• Ships Fully Assembled
• Compatible with Various Controls (Sold Separately)
• Temperature Monitoring and Overheat Auto Shutoff Technology
• Penta Burner Offers Unique Flame Pattern
• Raised Center Hub Prevents Water Entry into Gas Line
• Flat Square Style Pan
• Weep Holes in Pan Drain Water
• One Flex Line Included in Kit
• Must Be Connected to Electricity
• Please Note: 24 VAC Models Must Also Purchase the 24 VAC Power Supply
• Please See Line Drawing for Dimensions

HPC has partnered with BILT to provide you with an easy-to-use app that walks you through the installation process, and assists in troubleshooting of your new fire pit. You can download this app by searching for "BILT" in your app store (available for Android and iOS).

Free Shipping on orders over $99.00

Typically, items will arrive 2-5 business days after being shipped. Smaller items are shipped with UPS or FedEx, however, larger items and orders are shipped through freight, which is a more complex process compared to shipping small parcels. It's crucial to familiarize yourself with the requirements before the delivery day to ensure a smooth shipping process.

• Most freight items are shipped on a pallet
• Some delivery companies will call to schedule a specific delivery time, while others will drop off the shipment at the nearest accessible location near your home, Curbside, or deliver it as close to a garage door as possible.

Pre-Delivery

Typically, shipments arrive without issue, but if you do encounter a problem, please carefully inspect your packages following the guidelines. If there is any damage, photos must be sent to support@bbqgenerals.com within 48 hours of receipt to initiate a return or exchange.

Upon Delivery:

Upon arrival, verify that the number of pallets/pieces listed on the delivery receipt matches the expected amount. If there are any missing pieces, make a note of it on the receipt before signing, for example, "Received 3 out of 4 pieces." Contact us at (800)-375-3243 immediately if any pieces are missing. We will work with the delivery company to find the missing items or arrange for replacements.

As soon as the shipment arrives, inspect it for any visible damages such as crushed box corners, holes, or broken pallets, which can indicate internal damage. 

After accepting the shipment, examine the package for any concealed damage. You have 48 hours to send us photos of the damage at support@bbqgenerals.com. You can also report any concealed damage by calling (800)-375-3243, and we will guide you through the Damaged delivery process.

$9.99 Flat-Rate Shipping

Orders less than $99 ship at a low, fixed price and the shipping fee remains the same even if the order amount increases.

Lead Times:

Once we receive an order, we send the confirmation to the Brand the product is associated with. Please allow 24-72 Hours to get confirmation to Ship the item out of the warehouse. Once out for delivery it should arrive within 7-14 Bus Days depending on where the address is located.

BBQ Generals Ships to 48 States for free, Hawaii and Alaska have to be charged shipping fees. For international shipping please contact us to get quotes to ship to you. Also, when purchasing a product please input a physical address not a P.O. Box.

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We understand that there are many options for online shopping and we strive to stand out by providing top-notch service to earn and retain your loyalty.

Below is our 7-Point approach to providing the best shopping experience at BBQ Generals:

1. Price Match Guarantee: BBQ Generals is dedicated to providing our customers with the best pricing possible. We continuously monitor the market to ensure our prices are competitive, and we also offer a Price Match Guarantee. If you find a lower price on an identical product from another authorized dealer, we'll match it!
2. Free Shipping: Enjoy seamless and cost-effective shipping on all orders from BBQ Generals. No more worrying about shipping costs, as we offer free shipping on all orders over $49.99, helping you to save even more on your outdoor grilling purchases.
3. Exceptional customer service: Our team is dedicated to providing you with the best customer experience possible. Whether you need help choosing the right products, have a concern or issue, or simply need advice on how to get the most out of your grilling experience, we are always here to help.
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5. Hassle-Free Returns: We understand that sometimes things don't work out, which is why we offer a hassle-free return policy for our customers. All returns must be made within 30 days of purchase and are subject to a restocking fee. This policy ensures that our customers can feel confident in their purchases and have a stress-free shopping experience.
6. Authorized Dealer – BBQ Generals is a authorized dealer for every brand in our inventory, ensuring that you receive complete protection under the manufacturer's warranty for each item you purchase.
7. Insured Shipping: At BBQ Generals, we understand the importance of receiving your orders in good condition. That's why we offer insured shipping on all our products. In the unlikely event of damages or loss during shipping, you can be confident that you will receive a prompt resolution. Our commitment to ensuring the safe and secure delivery of your orders is unwavering.