cannot review as it has not been delivered yet, even though it says it was.
I actually was sent the wrong model. All my paperwork and your emails have the right model number, but I was sent the wrong one. Melissa called her supplier they insisted they were the same so I had to email pictures to prove the 2 models are clearly different. Still waiting for a response from melissa.
The griddle was packaged extremely well.
I would love to return it because I purchased a stand instead. Problem is I have to pay for return shipping and the booster weights around 30 pounds. Plus they have a 15% restocking fee. Will probably sell it on Marketplace.
First off - let me say this fireplace looks fantastic and everything works exactly as expected
However, the installation instructions are a little unclear when it comes to removing the screws that hold in the firelog set (36" model). Once I figured that out, the next challenge was the plastic faux-brick inserts on the sides which have multiple sheet metal screws which interfere with the alignment tabs.
Other than these few installation tweaks, the fireplace looks great and works perfectly!






