Round Drop-In Fire Pit Burner Kit - Hi/Lo Electronic Ignition by HPC Fire

HPC Round Drop-In Fire Pit Burner Kit - Hi/Lo Electronic Ignition

Enhance your outdoor gatherings with the HPC Round Drop-In Fire Pit Burner Kit featuring Hi/Lo Electronic Ignition. Combining cutting-edge technology, convenience, and stunning flame displays, this professional-grade, CSA-certified system elevates your fire pit to the next level. Equipped with a reliable hot surface ignition system, auto-reignition, and a variable flame remote control, it even supports Bluetooth connectivity for seamless operation.

Why Choose the Hi/Lo Electronic Ignition System?
The Hi/Lo system sets itself apart with advanced features and ease of use. The included remote control offers two-way communication, enabling you to turn the fire on or off, adjust flame height with a 45% turn-down capability, and receive real-time system health updates. For even greater convenience, control the system directly from your smartphone or tablet using the compatible app (iOS and Android).

Safety is paramount with this system, which includes internal temperature monitoring, overheat auto shut-off, and sensors that track flame status, temperatures, and voltages. If the flame extinguishes unexpectedly, the system halts gas flow and safely restarts, ensuring peace of mind for homeowners and commercial operators alike. Ideal for resorts, hotels, restaurants, or private residences, this feature-rich system prioritizes safety without sacrificing style.

Durable and Stylish Design
This kit includes a 304 stainless steel drop-in pan and penta burner (available in sizes 19" and larger) designed for outdoor durability and impressive flame presence. The raised hub on the burner prevents water from entering the gas line, protecting your system from hazards and ensuring longevity. Its unique penta shape delivers captivating, expansive flames for a warm and inviting atmosphere.

The drop-in pan is thoughtfully designed with weep holes for water drainage and sturdy sidewalls to retain fire media securely. The lip around the pan allows for easy installation—just connect the kit to your fuel line, rest the pan on your fire pit’s ledge, and you’re ready to enjoy.

Ready to Use, Right Out of the Box
This fire pit burner kit ships fully assembled, making installation a breeze. Designed to fit perfectly into the cutout of your fire pit, fire table, or fire bowl, it’s the ultimate combination of performance, safety, and convenience.

Elevate your outdoor space with the HPC Round Drop-In Fire Pit Burner Kit - Hi/Lo Electronic Ignition, where advanced technology meets effortless luxury.

PRODUCT FEATURES:

• Made of 304 Stainless Steel
• Electronic Bluetooth Enabled High/Low Ignition System
• Flame Height Remote Control Included
• 13" Model: Up to 90k BTUs of Heat (Dependent on Gas Input)
• 19" Model: Up to 65k BTUs of Heat (Dependent on Gas Input)
• 25" Model: Up to 125k BTUs of Heat (Dependent on Gas Input)
• 31" Model: Up to 200k BTUs of Heat (Dependent on Gas Input)
• 37" Model: Up to 250k BTUs of Heat (Dependent on Gas Input)
• CSA Certified
• Limited Lifetime Warranty
• For Use with Propane or Natural Gas
• Ships Fully Assembled
• Smart Remote Included
• Bluetooth Control Compatible (Android App and iOS App)
• Temperature Monitoring and Overheat Auto Shutoff Technology
• Penta Burner Offers Unique Flame Pattern (13" Model Includes Fire Ring Instead)
• Raised Center Hub Prevents Water Entry into Gas Line
• Drop-In Round Bowl Style Pan
• Weep Holes in Pan Drain Water
• One Flex Line Included in Kit
• Must Be Connected to Electricity
• Please Note: 24 VAC Models Must Also Purchase the 24 VAC Power Supply
• Please See Line Drawing for Dimensions

HPC has partnered with BILT to provide you with an easy-to-use app that walks you through the installation process, and assists in troubleshooting of your new fire pit. You can download this app by searching for "BILT" in your app store (available for Android and iOS).

Free Shipping on orders over $99.00

Typically, items will arrive 2-5 business days after being shipped. Smaller items are shipped with UPS or FedEx, however, larger items and orders are shipped through freight, which is a more complex process compared to shipping small parcels. It's crucial to familiarize yourself with the requirements before the delivery day to ensure a smooth shipping process.

• Most freight items are shipped on a pallet
• Some delivery companies will call to schedule a specific delivery time, while others will drop off the shipment at the nearest accessible location near your home, Curbside, or deliver it as close to a garage door as possible.

Pre-Delivery

Typically, shipments arrive without issue, but if you do encounter a problem, please carefully inspect your packages following the guidelines. If there is any damage, photos must be sent to support@bbqgenerals.com within 48 hours of receipt to initiate a return or exchange.

Upon Delivery:

Upon arrival, verify that the number of pallets/pieces listed on the delivery receipt matches the expected amount. If there are any missing pieces, make a note of it on the receipt before signing, for example, "Received 3 out of 4 pieces." Contact us at (800)-375-3243 immediately if any pieces are missing. We will work with the delivery company to find the missing items or arrange for replacements.

As soon as the shipment arrives, inspect it for any visible damages such as crushed box corners, holes, or broken pallets, which can indicate internal damage. 

After accepting the shipment, examine the package for any concealed damage. You have 48 hours to send us photos of the damage at support@bbqgenerals.com. You can also report any concealed damage by calling (800)-375-3243, and we will guide you through the Damaged delivery process.

$9.99 Flat-Rate Shipping

Orders less than $99 ship at a low, fixed price and the shipping fee remains the same even if the order amount increases.

Lead Times:

Once we receive an order, we send the confirmation to the Brand the product is associated with. Please allow 24-72 Hours to get confirmation to Ship the item out of the warehouse. Once out for delivery it should arrive within 7-14 Bus Days depending on where the address is located.

BBQ Generals Ships to 48 States for free, Hawaii and Alaska have to be charged shipping fees. For international shipping please contact us to get quotes to ship to you. Also, when purchasing a product please input a physical address not a P.O. Box.

Serving up appreciation for being a BBQ Generals customer.

We understand that there are many options for online shopping and we strive to stand out by providing top-notch service to earn and retain your loyalty.

Below is our 7-Point approach to providing the best shopping experience at BBQ Generals:

1. Price Match Guarantee: BBQ Generals is dedicated to providing our customers with the best pricing possible. We continuously monitor the market to ensure our prices are competitive, and we also offer a Price Match Guarantee. If you find a lower price on an identical product from another authorized dealer, we'll match it!
2. Free Shipping: Enjoy seamless and cost-effective shipping on all orders from BBQ Generals. No more worrying about shipping costs, as we offer free shipping on all orders over $49.99, helping you to save even more on your outdoor grilling purchases.
3. Exceptional customer service: Our team is dedicated to providing you with the best customer experience possible. Whether you need help choosing the right products, have a concern or issue, or simply need advice on how to get the most out of your grilling experience, we are always here to help.
4. Safe and Secure Shopping Environment: At BBQ Generals, we prioritize the security of your personal and financial information. Our online platform is equipped with state-of-the-art security measures to ensure that your transactions are protected and kept confidential. Shop with peace of mind, knowing that your data is safe and secure with BBQ Generals.
5. Hassle-Free Returns: We understand that sometimes things don't work out, which is why we offer a hassle-free return policy for our customers. All returns must be made within 30 days of purchase and are subject to a restocking fee. This policy ensures that our customers can feel confident in their purchases and have a stress-free shopping experience.
6. Authorized Dealer – BBQ Generals is a authorized dealer for every brand in our inventory, ensuring that you receive complete protection under the manufacturer's warranty for each item you purchase.
7. Insured Shipping: At BBQ Generals, we understand the importance of receiving your orders in good condition. That's why we offer insured shipping on all our products. In the unlikely event of damages or loss during shipping, you can be confident that you will receive a prompt resolution. Our commitment to ensuring the safe and secure delivery of your orders is unwavering.