RH Peterson Real Fyre Charred American Oak Vented Gas Log Set | G31

The Real Fyre Charred American Oak for the G31 Burner System

A favorite from the wildly popular charred series redesigned to fit the G31 Burner. The G31 is a three tiered burner system that creates high and full bodies flames while using fewer BTU's than other vented burners. 

Real Fyre Logs are built to last and backed by RH Peterson's Limited Lifetime Warranty!

Charred American Oak Features

• Superior refractory ceramics ensure the logs retain their strength at high temperatures
• Burns efficiently while protecting natural resources and reducing pollution
• High definition bark and natural colors for an authentic wood look
• Steel rods inserted in each log provides maximum reinforcement
• Radiant heat while in operation and after set has been turned off
• Most realistic flame presentation
• Easy to clean
• LIFETIME Warranty

The G31 Burner System

The G31 features a 3-Tiered burner design that delivers a high, full bodied flame that uses fewer BTU's that other vented burners. It also has a compact footprint making it easier to fill your fireplace. 

An additional feature of the G31 is the reflective front panel which emphasizes the ember bed reflection for a deeper glow. 

Control Valve Options

1. Standing Pilot- Manual (No Remote)

Manual control models has a standing pilot & a knob on the burner that allows you to turn the fire up or down. 

2. Standing Pilot - Variable Flame Remote Control

The variable flame remote models have all the features of the standard remote model but with the added ability to control the height of your flames from high to low and anywhere in between. 

3. Electronic Ignition - Battery Driven - with On/Off Remote

This control option does not have a standing pilot. Instead, the battery operated spark ignition activates when the log set is turned on & extinguishes the pilot when turned off. Everything is controlled via standard On/Off Remote. This control option takes longer to warm up than standing pilot options. 

4. Electronic Ignition - Batter Driven - with Variable Flame Remote Control 

This control option does not have a standing pilot. Instead, the battery operated spark ignition activates when the log set is turned on & extinguishes the pilot when turned off. Everything is controlled via standard Remote Control with the added ability to control the height of your flames from high to low and anywhere in between.

What's Included?

• Charred American Oak Logs 
• G31 Burner System
• Heavy Duty Custom Log Grate
• Sand (Natural Gas)
• Vermiculite (Propane)
• Glowing Embers
• Damper Clamp

Recommended Accessories (Optional - Not Required)

Lava Rock - We strongly recommend purchasing Lava Fyre Coals and/or Lava Fyre Granules (we just refer to them collectively as lava rock) to complete the look of your vented log set. 

Putting lava rock around your log set enhances the look of the glowing embers. The lava rock blends in nicely with the glowing embers giving off a realistic ash pan look. Without the lava rock, the embers look more like cotton balls sitting on a bare brick floor.

Lava Fyre Coals are bigger, more like rocks, and the granules are about the size of pebbles. Whether you prefer just coals, just granules or a mix of both, we highly recommend adding lava rock to your order. 

10 pounds of Lava Rock generously covers fireplace with 36" opening.

Wood Chunk Decorative Cover - if you opt for a remote control operated log set, we always recommend the wood chunk cover to "cover up" the receiver box & hide the cords. 

Free Shipping on orders over $99.00

Typically, items will arrive 2-5 business days after being shipped. Smaller items are shipped with UPS or FedEx, however, larger items and orders are shipped through freight, which is a more complex process compared to shipping small parcels. It's crucial to familiarize yourself with the requirements before the delivery day to ensure a smooth shipping process.

• Most freight items are shipped on a pallet
• Some delivery companies will call to schedule a specific delivery time, while others will drop off the shipment at the nearest accessible location near your home, Curbside, or deliver it as close to a garage door as possible.

Pre-Delivery

Typically, shipments arrive without issue, but if you do encounter a problem, please carefully inspect your packages following the guidelines. If there is any damage, photos must be sent to support@bbqgenerals.com within 48 hours of receipt to initiate a return or exchange.

Upon Delivery:

Upon arrival, verify that the number of pallets/pieces listed on the delivery receipt matches the expected amount. If there are any missing pieces, make a note of it on the receipt before signing, for example, "Received 3 out of 4 pieces." Contact us at (800)-375-3243 immediately if any pieces are missing. We will work with the delivery company to find the missing items or arrange for replacements.

As soon as the shipment arrives, inspect it for any visible damages such as crushed box corners, holes, or broken pallets, which can indicate internal damage. 

After accepting the shipment, examine the package for any concealed damage. You have 48 hours to send us photos of the damage at support@bbqgenerals.com. You can also report any concealed damage by calling (800)-375-3243, and we will guide you through the Damaged delivery process.

$9.99 Flat-Rate Shipping

Orders less than $99 ship at a low, fixed price and the shipping fee remains the same even if the order amount increases.

Lead Times:

Once we receive an order, we send the confirmation to the Brand the product is associated with. Please allow 24-72 Hours to get confirmation to Ship the item out of the warehouse. Once out for delivery it should arrive within 7-14 Bus Days depending on where the address is located.

BBQ Generals Ships to 48 States for free, Hawaii and Alaska have to be charged shipping fees. For international shipping please contact us to get quotes to ship to you. Also, when purchasing a product please input a physical address not a P.O. Box.

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We understand that there are many options for online shopping and we strive to stand out by providing top-notch service to earn and retain your loyalty.

Below is our 7-Point approach to providing the best shopping experience at BBQ Generals:

1. Price Match Guarantee: BBQ Generals is dedicated to providing our customers with the best pricing possible. We continuously monitor the market to ensure our prices are competitive, and we also offer a Price Match Guarantee. If you find a lower price on an identical product from another authorized dealer, we'll match it!
2. Free Shipping: Enjoy seamless and cost-effective shipping on all orders from BBQ Generals. No more worrying about shipping costs, as we offer free shipping on all orders over $49.99, helping you to save even more on your outdoor grilling purchases.
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5. Hassle-Free Returns: We understand that sometimes things don't work out, which is why we offer a hassle-free return policy for our customers. All returns must be made within 30 days of purchase and are subject to a restocking fee. This policy ensures that our customers can feel confident in their purchases and have a stress-free shopping experience.
6. Authorized Dealer – BBQ Generals is a authorized dealer for every brand in our inventory, ensuring that you receive complete protection under the manufacturer's warranty for each item you purchase.
7. Insured Shipping: At BBQ Generals, we understand the importance of receiving your orders in good condition. That's why we offer insured shipping on all our products. In the unlikely event of damages or loss during shipping, you can be confident that you will receive a prompt resolution. Our commitment to ensuring the safe and secure delivery of your orders is unwavering.