Pit Boss Navigator 850 Connected Pellet Grill - PB850M

For years, Pit Boss has been a leader in wood pellet grills and smokers, offering innovative features and premium design.  And now, we've done it again, taking all those innovations to create the all new Navigator series. This revamped line of wood pellet grills and smokers combines our most premium features with smart controls to navigate any outdoor cooking experience with ease.

With an included folding front and side shelf, you've got all the extra space you need for food prep and storage, right out of the box. The tall, tapered legs provided a powerful, ergonomic stance for easy-on-the-back grilling. Also making your life easier is improved hopper pellet cleanout (now positioned underneath to let gravity to do its thing), easy ash cleanout with the removeable undermount burn pot, and a rapid igniter to get grilling faster than ever before.

On the inside, fueled by 100% hardwood pellets, the Navigator Series is designed to make your backyard the premier destination for world-class BBQ. Controlled by the latest Pit Boss digital controller, you have 5° increment settings and the Wi-Fi® and Bluetooth® technology so you can take full control of your grill from anywhere using the Pit Boss Grills app.

Key Features

• Turn up the heat with the Flame Broiler™ Lever which allows for direct flame searing up to 1,000°F
• 932 square inches of cooking surface
• Easily maintain temperatures of 180°F - 500°F
• Outfitted with a Wi-Fi^® and Bluetooth^® connected control board, so you can connect your grill to a smart device for a controlled cooking experience
• The 30 lb. hopper holds enough pellets to cook even the lowest and slowest dishes 
• 2 oven-style cooking grids made from porcelain-coated steel
• 2 meat probe ports allow you to optimize temperature. 1 meat probe included with purchase
• The front shelf and solid side shelf features more prep space + built in tool hooks, while the bottom shelf gives you the option for additional storage
• Our grease management system consists of a simple tray with easy access
• Fueled by 100% Wood Pellets
• Always get an even cook with our fan-forced convection cooking and consistent indirect heat
• Assembled Dimensions: 59"L x 34"W x 47"H Weight: 175 lb.
• Boxed Dimensions: 47"L x 23" W x 26"H Weight: 198 lb.

User Manual Pit Boss Navigator 850M Wood Pellet Grill

Free Standard Delivery (Orders $99+)

We offer free standard delivery on all orders over $99.

• Standard Shipping Speed: Ships 2-5 Business Days After an Order is placed. 
• Smaller items ship via UPS or FedEx
• Larger items ship via freight delivery

Orders under $99 ship at a $9.99 flat rate.

Freight Delivery Overview

Large items and outdoor kitchen components typically ship via freight on a pallet.

Please note:

• Freight deliveries are typically curbside
• Some carriers will call to schedule delivery; others may deliver to the nearest accessible location
• Freight shipments are usually delivered as close to a garage or driveway as possible

We strongly recommend reviewing freight delivery expectations before your delivery date to ensure a smooth experience.

Pre-Delivery Inspection

While most deliveries arrive without issue, it’s important to inspect your shipment carefully.

• Inspect all packages upon arrival
• If damage is visible, take photos immediately
• You must reach out to us within 48 hours After Delivery and send Photos must be submitted to:
  support@bbqgenerals.com

This allows us to quickly initiate a replacement or claim if needed.

Upon Delivery

Before signing the delivery receipt:

• Verify the number of pallets or boxes
• If anything is missing, note it clearly on the receipt
  (Example: “Received 3 of 4 pieces”)

If items are missing or damaged, contact us immediately at
📞 (800)-375-3243

We will work directly with the carrier to resolve the issue.

Concealed Damage

After delivery, carefully unpack and inspect all items.

• If concealed damage is found, notify us within 48 hours After Delivery
• Email photos to support@bbqgenerals.com or call (800)-375-3243
• Our team will guide you through the next steps

Shipping Locations

• Free shipping available within the 48 contiguous United States
• Alaska & Hawaii: Shipping fees apply
• International shipping: Please contact us for a custom quote

🚫 P.O. Boxes cannot be used for delivery — a physical address is required.

Thank you for choosing BBQ Generals — we appreciate your trust and look forward to delivering an exceptional experience.

We understand that there are many options for online shopping and we strive to stand out by providing top-notch service to earn and retain your loyalty.

Below is our 7-Point approach to providing the best shopping experience at BBQ Generals:

1. Price Match Guarantee: BBQ Generals is dedicated to providing our customers with the best pricing possible. We continuously monitor the market to ensure our prices are competitive, and we also offer a Price Match Guarantee. If you find a lower price on an identical product from another authorized dealer, we'll match it!
2. Free Shipping: Enjoy seamless and cost-effective shipping on all orders from BBQ Generals. No more worrying about shipping costs, as we offer free shipping on all orders over $49.99, helping you to save even more on your outdoor grilling purchases.
3. Exceptional customer service: Our team is dedicated to providing you with the best customer experience possible. Whether you need help choosing the right products, have a concern or issue, or simply need advice on how to get the most out of your grilling experience, we are always here to help.
4. Safe and Secure Shopping Environment: At BBQ Generals, we prioritize the security of your personal and financial information. Our online platform is equipped with state-of-the-art security measures to ensure that your transactions are protected and kept confidential. Shop with peace of mind, knowing that your data is safe and secure with BBQ Generals.
5. Hassle-Free Returns: We understand that sometimes things don't work out, which is why we offer a hassle-free return policy for our customers. All returns must be made within 30 days of purchase and are subject to a restocking fee. This policy ensures that our customers can feel confident in their purchases and have a stress-free shopping experience.
6. Authorized Dealer – BBQ Generals is a authorized dealer for every brand in our inventory, ensuring that you receive complete protection under the manufacturer's warranty for each item you purchase.
7. Insured Shipping: At BBQ Generals, we understand the importance of receiving your orders in good condition. That's why we offer insured shipping on all our products. In the unlikely event of damages or loss during shipping, you can be confident that you will receive a prompt resolution. Our commitment to ensuring the safe and secure delivery of your orders is unwavering.