Pilgrim - 31" 3-Piece Polished Nickel Panorama Tool Set

Introducing the Pilgrim 31" 3-Piece Polished Nickel Panorama Tool Set—a masterpiece in both form and function. For over 65 years, Pilgrim Home and Hearth has been the beacon of quality when it comes to fireplace products, and this tool set exemplifies our dedication to craftsmanship.

This tool set is not merely a fireplace accessory; it's a statement of your refined taste. Designed to enhance your fireplace décor, it marries clean lines with polished nickel brilliance. The sleek stand elegantly cradles a poker, natural Tampico fiber brush, and shovel, making it a complete solution for your fireplace needs. But it doesn't stop at functionality; it's an artful addition to your living space.

Crafted with precision, this tool set boasts beautifully accented handles and a base made from highly polished stainless steel. The result? A striking blend of modern aesthetics and robust utility. Plus, with no visible welds, it exhibits an unparalleled fit and finish, elevating your fireplace area to new heights of sophistication.

Benefits:

• Elevate your fireplace décor with modern and sophisticated design.
• Complete set including a poker, natural Tampico fiber brush, and shovel for all your fireplace needs.
• Highly polished stainless steel handles and base for a touch of luxury.
• No visible welds, ensuring a seamless and impeccable finish.
• Crafted by Pilgrim, a trusted name in fireplace accessories for over six decades.
• Protects your home from sparks, ash, and logs.
• Easy to use and maintain, adding convenience to your fireplace experience.

Downloads:

• Product Assembly Sheet

Warranty:

Pilgrim Home and Hearth offers a Lifetime Warranty on all our products. Product registration is required to activate your warranty. Click here for details.

About The Manufacturer:

Pilgrim Home and Hearth is a leading designer, manufacturer and wholesale distributor of high quality Hearth & Home decor products. Pilgrim is trusted by millions of families to be at the center of the home with beautiful fireplace screens, fireplace tool sets and hundreds of unique home decor solutions. Pilgrim’s 65+ years of success is based on thoughtful design, honest materials, careful craftsmanship and lasting customer satisfaction. Fireplace accessories and decor items from Pilgrim’s revered collections are regularly featured on television, movie sets, design and architectural publications.

Free Standard Delivery (Orders $99+)

We offer free standard delivery on all orders over $99.

• Standard Shipping Speed: Ships 2-5 Business Days After an Order is placed. 
• Smaller items ship via UPS or FedEx
• Larger items ship via freight delivery

Orders under $99 ship at a $9.99 flat rate.

Freight Delivery Overview

Large items and outdoor kitchen components typically ship via freight on a pallet.

Please note:

• Freight deliveries are typically curbside
• Some carriers will call to schedule delivery; others may deliver to the nearest accessible location
• Freight shipments are usually delivered as close to a garage or driveway as possible

We strongly recommend reviewing freight delivery expectations before your delivery date to ensure a smooth experience.

Pre-Delivery Inspection

While most deliveries arrive without issue, it’s important to inspect your shipment carefully.

• Inspect all packages upon arrival
• If damage is visible, take photos immediately
• You must reach out to us within 48 hours After Delivery and send Photos must be submitted to:
  support@bbqgenerals.com

This allows us to quickly initiate a replacement or claim if needed.

Upon Delivery

Before signing the delivery receipt:

• Verify the number of pallets or boxes
• If anything is missing, note it clearly on the receipt
  (Example: “Received 3 of 4 pieces”)

If items are missing or damaged, contact us immediately at
📞 (800)-375-3243

We will work directly with the carrier to resolve the issue.

Concealed Damage

After delivery, carefully unpack and inspect all items.

• If concealed damage is found, notify us within 48 hours After Delivery
• Email photos to support@bbqgenerals.com or call (800)-375-3243
• Our team will guide you through the next steps

Shipping Locations

• Free shipping available within the 48 contiguous United States
• Alaska & Hawaii: Shipping fees apply
• International shipping: Please contact us for a custom quote

🚫 P.O. Boxes cannot be used for delivery — a physical address is required.

Thank you for choosing BBQ Generals — we appreciate your trust and look forward to delivering an exceptional experience.

We understand that there are many options for online shopping and we strive to stand out by providing top-notch service to earn and retain your loyalty.

Below is our 7-Point approach to providing the best shopping experience at BBQ Generals:

1. Price Match Guarantee: BBQ Generals is dedicated to providing our customers with the best pricing possible. We continuously monitor the market to ensure our prices are competitive, and we also offer a Price Match Guarantee. If you find a lower price on an identical product from another authorized dealer, we'll match it!
2. Free Shipping: Enjoy seamless and cost-effective shipping on all orders from BBQ Generals. No more worrying about shipping costs, as we offer free shipping on all orders over $49.99, helping you to save even more on your outdoor grilling purchases.
3. Exceptional customer service: Our team is dedicated to providing you with the best customer experience possible. Whether you need help choosing the right products, have a concern or issue, or simply need advice on how to get the most out of your grilling experience, we are always here to help.
4. Safe and Secure Shopping Environment: At BBQ Generals, we prioritize the security of your personal and financial information. Our online platform is equipped with state-of-the-art security measures to ensure that your transactions are protected and kept confidential. Shop with peace of mind, knowing that your data is safe and secure with BBQ Generals.
5. Hassle-Free Returns: We understand that sometimes things don't work out, which is why we offer a hassle-free return policy for our customers. All returns must be made within 30 days of purchase and are subject to a restocking fee. This policy ensures that our customers can feel confident in their purchases and have a stress-free shopping experience.
6. Authorized Dealer – BBQ Generals is a authorized dealer for every brand in our inventory, ensuring that you receive complete protection under the manufacturer's warranty for each item you purchase.
7. Insured Shipping: At BBQ Generals, we understand the importance of receiving your orders in good condition. That's why we offer insured shipping on all our products. In the unlikely event of damages or loss during shipping, you can be confident that you will receive a prompt resolution. Our commitment to ensuring the safe and secure delivery of your orders is unwavering.