Pilgrim - 2300 Series Steel Barrel

Introducing the Pilgrim 2300 Series Steel Barrel - Your Hearth's Guardian and Elegance Embodied

For over six decades, Pilgrim Home and Hearth has stood as the hallmark of excellence in providing fireplace products and accessories. Rooted in the heart of the San Francisco Bay Area, our legacy spans 65 years of commitment to quality craftsmanship. With a vast network of 750 specialty dealers and distributors across North America, we proudly remain the foremost designer, manufacturer, and wholesale distributor of fireplace accessories.

Step into a world where functionality meets aesthetics with our Pilgrim 2300 Series Steel Barrel. More than just a toolset, it's a testament to the artistry and engineering that defines Pilgrim's Original Design. Crafted with precision and care, this toolset not only safeguards your home but also elevates your hearth's visual appeal.

Benefits:

1. Unmatched Quality: The 2300 Series is a testament to our dedication to excellence. Crafted from fine materials with a high steel content, it offers unparalleled durability and performance.

2. Precision Craftsmanship: Each steel handle is meticulously contoured using a precision lathe, ensuring a comfortable grip and a touch of elegance.

3. Lasting Beauty: The polished finish, enhanced by a protective clear coat, keeps these tools looking pristine for years, adding a touch of sophistication to your fireplace.

4. All-in-One Convenience: With an included ash rake as a bonus, this set provides everything you need to maintain your fireplace effortlessly.

5. Tailored to Your Style: The 2300 Series is available in several handle styles, allowing you to choose the perfect finish and handle style to complement your decor.

6. Safety First: Protect your home from flying sparks, hot ash, and rogue logs with this essential fireplace accessory.

7. Pilgrim Original Design: Experience the legacy of Pilgrim craftsmanship with a toolset that embodies our commitment to timeless quality and design.

Free Standard Delivery (Orders $99+)

We offer free standard delivery on all orders over $99.

• Standard Shipping Speed: Ships 2-5 Business Days After an Order is placed. 
• Smaller items ship via UPS or FedEx
• Larger items ship via freight delivery

Orders under $99 ship at a $9.99 flat rate.

Freight Delivery Overview

Large items and outdoor kitchen components typically ship via freight on a pallet.

Please note:

• Freight deliveries are typically curbside
• Some carriers will call to schedule delivery; others may deliver to the nearest accessible location
• Freight shipments are usually delivered as close to a garage or driveway as possible

We strongly recommend reviewing freight delivery expectations before your delivery date to ensure a smooth experience.

Pre-Delivery Inspection

While most deliveries arrive without issue, it’s important to inspect your shipment carefully.

• Inspect all packages upon arrival
• If damage is visible, take photos immediately
• You must reach out to us within 48 hours After Delivery and send Photos must be submitted to:
  support@bbqgenerals.com

This allows us to quickly initiate a replacement or claim if needed.

Upon Delivery

Before signing the delivery receipt:

• Verify the number of pallets or boxes
• If anything is missing, note it clearly on the receipt
  (Example: “Received 3 of 4 pieces”)

If items are missing or damaged, contact us immediately at
📞 (800)-375-3243

We will work directly with the carrier to resolve the issue.

Concealed Damage

After delivery, carefully unpack and inspect all items.

• If concealed damage is found, notify us within 48 hours After Delivery
• Email photos to support@bbqgenerals.com or call (800)-375-3243
• Our team will guide you through the next steps

Shipping Locations

• Free shipping available within the 48 contiguous United States
• Alaska & Hawaii: Shipping fees apply
• International shipping: Please contact us for a custom quote

🚫 P.O. Boxes cannot be used for delivery — a physical address is required.

Thank you for choosing BBQ Generals — we appreciate your trust and look forward to delivering an exceptional experience.

We understand that there are many options for online shopping and we strive to stand out by providing top-notch service to earn and retain your loyalty.

Below is our 7-Point approach to providing the best shopping experience at BBQ Generals:

1. Price Match Guarantee: BBQ Generals is dedicated to providing our customers with the best pricing possible. We continuously monitor the market to ensure our prices are competitive, and we also offer a Price Match Guarantee. If you find a lower price on an identical product from another authorized dealer, we'll match it!
2. Free Shipping: Enjoy seamless and cost-effective shipping on all orders from BBQ Generals. No more worrying about shipping costs, as we offer free shipping on all orders over $49.99, helping you to save even more on your outdoor grilling purchases.
3. Exceptional customer service: Our team is dedicated to providing you with the best customer experience possible. Whether you need help choosing the right products, have a concern or issue, or simply need advice on how to get the most out of your grilling experience, we are always here to help.
4. Safe and Secure Shopping Environment: At BBQ Generals, we prioritize the security of your personal and financial information. Our online platform is equipped with state-of-the-art security measures to ensure that your transactions are protected and kept confidential. Shop with peace of mind, knowing that your data is safe and secure with BBQ Generals.
5. Hassle-Free Returns: We understand that sometimes things don't work out, which is why we offer a hassle-free return policy for our customers. All returns must be made within 30 days of purchase and are subject to a restocking fee. This policy ensures that our customers can feel confident in their purchases and have a stress-free shopping experience.
6. Authorized Dealer – BBQ Generals is a authorized dealer for every brand in our inventory, ensuring that you receive complete protection under the manufacturer's warranty for each item you purchase.
7. Insured Shipping: At BBQ Generals, we understand the importance of receiving your orders in good condition. That's why we offer insured shipping on all our products. In the unlikely event of damages or loss during shipping, you can be confident that you will receive a prompt resolution. Our commitment to ensuring the safe and secure delivery of your orders is unwavering.