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BBQ Generals are the best….nothing else to add.
I ordered from BBQ Generals a bit worried that they were a new company, but not only did I get my Grill in 5 days, much earlier than promised, but got the best price by far! Thanks BBQ Generals!
Easy to assemble, works great! Hope to enjoy it for a very long time! Would buy again, BBQ Generals followed up throughout the delivery process.
I ordered a Napoleon Rogue Pro-S 625 Stainless Steel Grill which was delivered on the date promised, on a truck with a lift gate and a driver who was able to move the pallet to the desired area. I had to contact customer service after A few weeks later I inadvertently ordered trip tray liners for the 425 , not the 625. The customer service rep was friendly and professional and corrected the order before the shipment went out. I wish all cust. serv. reps were as proficient.
It works amazingly and it looks great
I ran into issues with finding a supplier with the built in griddle I wanted for a project and they had it and got it to me fast. Great customer service as well from start to finish.
I have been looking at the Solo Stove pits for a while now. My son in law has a Solo Stove Bonfire. They really do cut down on the smoke. I bought the Yukon because I wanted a little larger fire. I have been looking and comparing prices on line for a while. A Google search led me to BBQ Generals. They had the best price for the Yukon bundle that I wanted. Their service is incredible! I ordered the pit and expected to see it in a week or two. They shipped it the next day and it arrived a day later. I really couldn't believe how fast it came! I will definitely be checking BBQ Generals the next time I'm looking for outdoor accessories! Thank you for a great price and great service!
Communication is key after a couple chats with BBQGenerals all challenges were worked out. Received our product on time and it was complete that we ordered. Easily assembled. The only challenge we have is the extended shelf doesn’t retract without manipulation or climbing under to get it back to put the cover on correctly. Other than that we are completely happy with the product.
BBQ Generals was the only place I could find the accessories for my new smoker. They were priced well and shipped them quickly! I’m very happy with the new additions that they were able to supply.
I had been wanting the Gozney Arc XL for a long time, but unfortunately it is not available in my country. BBQ Generals made it possible and helped me ship it to Mexico. The process was very easy and smooth. Their service was excellent from start to finish. They were helpful, respectful, and very prompt. I am extremely happy with the experience and would definitely order from them again.
Placed order and received 5 days later. Confirmation of order with tracking information was sent promptly. The shipment was well packaged and received with no damage.
Assembly was easy and completed in under 20 minutes, the BILT 3D app was easy to use.
Start up of the smoker included a priming sequence that worked as defined in the manual. The pellet grill fired as intended and heated to the initial temp of 150F. The temp was raised to 350F, the new smoker was seasoned for 1hr.
Connection of the grill to the home WIFI using the GMG Prime app. The app is intuitive and a nice feature of the grill
Cooked a 3lb pork loin with hardwood Apple pellets, excellent results for first time use.
Great prices fast shipping plus excellent customer service
I needed the items ASAP and they delivered on their promise. Very satisfied with the customer service and support. Excellent experience overall.
Great product , super fast delivery . Awesome
Excellent description and extremely kind and and knowledgeable.
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