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Napoleon

Napoleon Trivista Primis 50-inch 3-Sided / 2-Sided Built In Electric Fireplace

Napoleon Trivista Primis 50-inch 3-Sided / 2-Sided Built In Electric Fireplace

SKU: SKU:NEFB50H-3SV

Regular price $2,056.00 USD
Regular price $2,419.00 USD Sale price $2,056.00 USD
Sale Sold out
Shipping calculated at checkout.
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Description

PRODUCT DESCRIPTION & FEATURES

Napoleon Trivista Primis 50'' Three-Sided Electric Fireplace series feature gorgeous modern design like no other. It also boasts the highest heat output in its category with power up to 10,000 BTUs . Showcase the fireplace with the Northern Woods logset or acrylic crystals or combine them both for an amazing display. Effortlessly control all the features using the remote control or the touch screen panel with motion proximity sensor. Enjoy Napoleon’s Trivista Primis Electric fireplaces all year round with their ability to operate the luminous flames with or without heat.

This Unit can be installed three different ways, each with a unique appearance: three-sided, two-sided or one-sided installation. End panels are included with the unit to allow for two sided or one side installation. 

Available in 2 Sizes: 50'', 60"

Features

  • Power up to 10,000 BTUs and 3,000 watts
  • Motion sensor touch screen control panel
  • 2 Media bed options: Northern Woods logset and Crystal Media
  • End panels included to allow for 2-sided or 1-sided installation
  • Hardwire to 120V or 220V / 240V only
  • Seven flame color settings with brightness adjustment options
  • 13 colors ember bed lights with cycle mode & fade in and fade out
  • Top light LED’s in 13 color settings including cycle mode
  • All season usage: flames operate with or without heat
  • Disable heat function as a child safety feature
  • Multi-function remote control included for easy operation of the fireplace 
  • Thermostatic control

Best Design Styles

  • Contemporary; Modern

Included

  • Napoleon Trivista Primis 50" 3-Sided Built In Electric Fireplace
  • Multi-Function Remote
  • Log Set and Glass Media
  • 2 Years Warranty
PRODUCT SPECS
Brand Napoleon
Finish/Color Black
Media Bed Glass & Logs
Installation Built-In
Weight 77.0 lbs 
Heat Location Front Top Vents
Warranty 2 Years
Remote Control Multi-Function
ELECTRICAL SPECS
Volts 120V/240V 
Amps 15
Watts 1500/3000
Wiring Wired In
Bulb Type LED
BTUs Up to 10,000
Heating Area Up to 800 sqft
Certification

 

PRODUCT DOWNLOADS

DIMENSIONS:

Fireplace: 50''W x 21 1/2''H x 9''D

Viewing Area: 48 5/8''W x 15''H x 4 5/16''D

Framing / Rough Opening: 49''W x 21 3/4''H x 9 1/4''D

    

DEMO VIDEO

Napoleon Trivista 3-Sided Built In Electric Fireplace Demo Video

Warranty

Your newly purchased Electric Fireplace Unit is covered by the Manufacture Limited Warranty, subject to Terms and Conditions. View full Manufacture Limited Warranty below.

 

If you have technical issues with your electric fireplace unit, within the warranty period, please consult your product manufacturer's warranty. You can contact either us at support@bbqgenerals.com or contact the manufacturer of your product. We are here to help you. 

Please Click Here for Manufactures Contact Information and to Register Your Product.

Shipping & Delivery

Free Standard Delivery (Orders $99+)

We offer free standard delivery on all orders over $99.

  • Standard Shipping Speed: Ships 2-5 Business Days After an Order is placed. 
  • Smaller items ship via UPS or FedEx
  • Larger items ship via freight delivery

Orders under $99 ship at a $9.99 flat rate.


Freight Delivery Overview

Large items and outdoor kitchen components typically ship via freight on a pallet.

Please note:

  • Freight deliveries are typically curbside
  • Some carriers will call to schedule delivery; others may deliver to the nearest accessible location
  • Freight shipments are usually delivered as close to a garage or driveway as possible

We strongly recommend reviewing freight delivery expectations before your delivery date to ensure a smooth experience.


Pre-Delivery Inspection

While most deliveries arrive without issue, it’s important to inspect your shipment carefully.

  • Inspect all packages upon arrival
  • If damage is visible, take photos immediately
  • You must reach out to us within 48 hours After Delivery and send Photos must be submitted to:
    support@bbqgenerals.com

This allows us to quickly initiate a replacement or claim if needed.


Upon Delivery

Before signing the delivery receipt:

  • Verify the number of pallets or boxes
  • If anything is missing, note it clearly on the receipt
    (Example: “Received 3 of 4 pieces”)

If items are missing or damaged, contact us immediately at
📞 (800)-375-3243

We will work directly with the carrier to resolve the issue.


Concealed Damage

After delivery, carefully unpack and inspect all items.

  • If concealed damage is found, notify us within 48 hours After Delivery
  • Email photos to support@bbqgenerals.com or call (800)-375-3243
  • Our team will guide you through the next steps

Shipping Locations

  • Free shipping available within the 48 contiguous United States
  • Alaska & Hawaii: Shipping fees apply
  • International shipping: Please contact us for a custom quote

🚫 P.O. Boxes cannot be used for delivery — a physical address is required.


Thank you for choosing BBQ Generals — we appreciate your trust and look forward to delivering an exceptional experience.

Why Shop with BBQ Generals?

We understand that there are many options for online shopping and we strive to stand out by providing top-notch service to earn and retain your loyalty.

Below is our 7-Point approach to providing the best shopping experience at BBQ Generals:

  1. Price Match Guarantee: BBQ Generals is dedicated to providing our customers with the best pricing possible. We continuously monitor the market to ensure our prices are competitive, and we also offer a Price Match Guarantee. If you find a lower price on an identical product from another authorized dealer, we'll match it!
  2. Free Shipping: Enjoy seamless and cost-effective shipping on all orders from BBQ Generals. No more worrying about shipping costs, as we offer free shipping on all orders over $49.99, helping you to save even more on your outdoor grilling purchases.
  3. Exceptional customer service: Our team is dedicated to providing you with the best customer experience possible. Whether you need help choosing the right products, have a concern or issue, or simply need advice on how to get the most out of your grilling experience, we are always here to help.
  4. Safe and Secure Shopping Environment: At BBQ Generals, we prioritize the security of your personal and financial information. Our online platform is equipped with state-of-the-art security measures to ensure that your transactions are protected and kept confidential. Shop with peace of mind, knowing that your data is safe and secure with BBQ Generals.
  5. Hassle-Free Returns: We understand that sometimes things don't work out, which is why we offer a hassle-free return policy for our customers. All returns must be made within 30 days of purchase and are subject to a restocking fee. This policy ensures that our customers can feel confident in their purchases and have a stress-free shopping experience.
  6. Authorized Dealer – BBQ Generals is a authorized dealer for every brand in our inventory, ensuring that you receive complete protection under the manufacturer's warranty for each item you purchase.
  7. Insured Shipping: At BBQ Generals, we understand the importance of receiving your orders in good condition. That's why we offer insured shipping on all our products. In the unlikely event of damages or loss during shipping, you can be confident that you will receive a prompt resolution. Our commitment to ensuring the safe and secure delivery of your orders is unwavering.
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