Napoleon Phantom Prestige 500 Connected RSIB Grill

Napoleon Phantom Prestige 500 Connected RSIB

The matte black finish is absolutely gorgeous in person. This grill is as much a conversation piece as it is a cooking powerhouse. Best purchase I've made for my backyard.

Robert T.

Verified Purchase

4.9 (234 reviews)

Napoleon Phantom Prestige 500 Connected RSIB

$2,649.00

Propane Natural gas

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Expert Support: (800) 375-3243

Full Manufacturer Warranty

30-Day Returns

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Napoleon Phantom Prestige® 500 Connected RSIB

The All New Revamped Napoleon Phantom Prestige® 500 Connected Gas Grill redefines grilling with sleek matte black design and smart technology. Wi-Fi and Bluetooth® connectivity let you monitor temperatures, set timers, and access cook assistance from your smartphone. With temperature probes and an LCD display, you'll always have precise control. Enhanced with a larger rotisserie burner and expanded infrared SIZZLE ZONE™ sear station, it delivers exceptional performance. LED control knobs offer customizable lighting and safety glow. Additional features include a stow-away warming rack, hidden tool hooks, and spacious side shelves for effortless prep. Elevate your grilling with the Prestige® 500 Connected.

Key Features:

Powerful Grilling: 4 stainless steel main burners, rear infrared burner, and an expanded infrared side burner with 900 sq. in. total grilling area.
Smart Connectivity: Wi-Fi & Bluetooth® with an LCD display for remote temperature monitoring, cook assist, and fuel tank updates via your smartphone.
Matte Black Design: Sleek, durable finish on handles, badging, and side shelves for a modern look.
Enhanced Burners: Larger rotisserie burner with a heavy-duty rotisserie kit and expanded infrared sear station.
Low Maintenance: Cast stainless steel grids for superior searing and easy cleaning, paired with an efficient grease management system.
Temperature Control: Integrated, weather-protected temperature probe ports for precise cooking.
Cook Assist: Smart guidance with temperature probes, cook times, and full recipes for perfect meals and exploring new cuisines.
Optimized Space: Hidden tool hooks and spacious side shelves for prep and staging.
Improved Storage: Stow-away warming rack and enhanced internal storage for better organization.
Reliable Ignition: Battery-free JETFIRE ignition for instant starts.
Illuminated Knobs: LED Spectrum NIGHT LIGHT™ knobs with customizable colors and safety glow.
Lifetime Warranty: Bumper-to-bumper coverage for long-term peace of mind.

This connected grill offers smart features, premium performance, and a sleek design for the ultimate grilling experience.

Warranty:

Lifetime Bumper to Bumper Warranty

For Prestige®, Prestige PRO™ Cart and Built-in Series Models

Click here to know more about warranty.

Free Standard Delivery (Orders $99+)

We offer free standard delivery on all orders over $99.

Standard Shipping Speed: Ships 2-5 Business Days After an Order is placed.
Smaller items ship viaUPS or FedEx
Larger items ship viafreight delivery

Orders under $99 ship at a $9.99 flat rate.

Freight Delivery Overview

Large items and outdoor kitchen components typically ship via freight on a pallet.

Please note:

Freight deliveries are typically curbside
Some carriers will call to schedule delivery; others may deliver to the nearest accessible location
Freight shipments are usually delivered as close to a garage or driveway as possible

We strongly recommend reviewing freight delivery expectations before your delivery date to ensure a smooth experience.

Pre-Delivery Inspection

While most deliveries arrive without issue, it’s important to inspect your shipment carefully.

Inspect all packages upon arrival
If damage is visible,take photos immediately
You must reach out to us within 48 hours After Delivery and send Photos must be submitted to: support@bbqgenerals.com

This allows us to quickly initiate a replacement or claim if needed.

Upon Delivery

Before signing the delivery receipt:

Verify the number of pallets or boxes
If anything is missing, note it clearly on the receipt (Example: “Received 3 of 4 pieces”)

If items are missing or damaged, contact us immediately at 📞 (800)-375-3243

We will work directly with the carrier to resolve the issue.

Concealed Damage

After delivery, carefully unpack and inspect all items.

If concealed damage is found, notify us within 48 hours After Delivery
Email photos tosupport@bbqgenerals.com or call (800)-375-3243
Our team will guide you through the next steps

Shipping Locations

Free shipping available within the 48 contiguous United States
Alaska & Hawaii: Shipping fees apply
International shipping: Please contact us for a custom quote

🚫 P.O. Boxes cannot be used for delivery — a physical address is required.

Thank you for choosing BBQ Generals — we appreciate your trust and look forward to delivering an exceptional experience.

We understand that there are many options for online shopping and we strive to stand out by providing top-notch service to earn and retain your loyalty.

Below is our 7-Point approach to providing the best shopping experience at BBQ Generals:

Price Match Guarantee: BBQ Generals is dedicated to providing our customers with the best pricing possible. We continuously monitor the market to ensure our prices are competitive, and we also offer a Price Match Guarantee. If you find a lower price on an identical product from another authorized dealer, we'll match it!
Free Shipping: Enjoy seamless and cost-effective shipping on all orders from BBQ Generals. No more worrying about shipping costs, as we offer free shipping on all orders over $49.99, helping you to save even more on your outdoor grilling purchases.
Exceptional customer service: Our team is dedicated to providing you with the best customer experience possible. Whether you need help choosing the right products, have a concern or issue, or simply need advice on how to get the most out of your grilling experience, we are always here to help.
Safe and Secure Shopping Environment: At BBQ Generals, we prioritize the security of your personal and financial information. Our online platform is equipped with state-of-the-art security measures to ensure that your transactions are protected and kept confidential. Shop with peace of mind, knowing that your data is safe and secure with BBQ Generals.
Hassle-Free Returns: We understand that sometimes things don't work out, which is why we offer a hassle-free return policy for our customers. All returns must be made within 30 days of purchase and are subject to a restocking fee. This policy ensures that our customers can feel confident in their purchases and have a stress-free shopping experience.
Authorized Dealer – BBQ Generals is a authorized dealer for every brand in our inventory, ensuring that you receive complete protection under the manufacturer's warranty for each item you purchase.
Insured Shipping: At BBQ Generals, we understand the importance of receiving your orders in good condition. That's why we offer insured shipping on all our products. In the unlikely event of damages or loss during shipping, you can be confident that you will receive a prompt resolution. Our commitment to ensuring the safe and secure delivery of your orders is unwavering.

70,500

BTUs of Cooking Power

The Phantom Rogue has completely transformed my backyard barbecues. The even heat distribution and infrared searing are game-changers.

David K.

716 sq. inches total cooking area

15-Year Warranty Protection

Premium Matte Black Finish

Engineered for perfection. Designed to impress. The Phantom Rogue PRO-S 425 delivers unmatched performance with features that elevate every outdoor cooking experience.

Infrared Sear Station

Achieve steakhouse-quality sears with incredibly high temperatures. Perfect for creating the ultimate crust on steaks or preparing sauces and sides.

Safety Glow Knobs

LED-illuminated control knobs change to red when gas is on, making nighttime grilling safer and easier with clear visual feedback.

WAVE™ Cooking Grids

Iconic stainless steel wave-shaped grates deliver even heat distribution while preventing food from falling through for perfect results.

Rear Rotisserie Burner

Dedicated infrared rear burner ensures perfectly spit-roasted meats with consistent heat for succulent, evenly cooked rotisserie meals.

Luxury Meets Performance

Every detail crafted for the discerning outdoor chef

Stunning Matte Black Finish

The Phantom series signature matte black finish isn't just beautiful—it's a statement. This luxurious coating radiates sophistication and transforms your outdoor space into a premium cooking destination.

Precision Heat Control

Ergonomic control knobs allow you to accurately manage temperatures from low-and-slow roasting to high-heat searing. Combined with battery-free ignition, you're always in complete control.

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Complete Specifications

70,500 total BTUs across 3 main burners, infrared rear burner, and large infrared SIZZLE ZONE™ side burner. Main cooking area of 23.75 x 18 inches (60 x 46 cm) fits 26 burgers. Total cooking area of 716 sq. inches including warming rack.

Height: 48.5 inches (63 inches with lid open). Width: 55 inches (45 inches with shelves down). Depth: 25 inches. Space-saving folding side shelves and easy-locking casters make this grill perfect for patios, balconies, and compact spaces.

Available in Propane and Natural Gas configurations. Both options feature the same premium construction and performance specifications. Select your preferred fuel type at checkout.

Stainless steel WAVE™ cooking grids require virtually no maintenance. Dual-level stainless steel sear plates vaporize drippings for effortless cleanup. Premium matte black finish provides lasting durability and elegant aesthetics.

Backed by Napoleon's comprehensive 15-year warranty. This industry-leading coverage ensures your investment is protected for years of exceptional outdoor cooking experiences.

Download Full Specs

What Grill Masters Are Saying

The matte black finish is absolutely gorgeous in person. This grill is as much a conversation piece as it is a cooking powerhouse. Best purchase I've made for my backyard.

Robert T.

The infrared sear station is incredible. I'm getting restaurant-quality steaks every single time. My friends think I've become a professional chef overnight.

Jennifer M.

After years of mediocre grills, the Phantom Rogue is a revelation. Even heat, easy cleanup, and those Safety Glow knobs are genius for evening cookouts.

Chris L.

Assembled it myself in about 2 hours. The build quality is exceptional and the rotisserie burner makes the juiciest whole chickens. Worth the investment.

Amanda S.

I've owned Napoleon grills before, but the Phantom series takes it to another level. The aesthetics matched with performance - this is the ultimate backyard upgrade.

Steve W.

The 15-year warranty sealed the deal for me. Three months in and this grill exceeds expectations every time I fire it up. Truly premium quality.

Patricia H.

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Premium Outdoor Cooking

Elevate Your Backyard Experience

The Phantom Rogue PRO-S 425 isn't just a grill—it's a statement piece that transforms every barbecue into a luxurious culinary event. Premium performance meets stunning design.

Shop Now

This grill has completely changed how we entertain. Every weekend feels like a five-star experience in our own backyard. Absolutely stunning and performs flawlessly.

Katherine B.

Verified Purchase

81%

(416)

(19)

(15)

(12)

10%

(51)

364

Very nice fireplace - with a few installation tweaks

First off - let me say this fireplace looks fantastic and everything works exactly as expected

However, the installation instructions are a little unclear when it comes to removing the screws that hold in the firelog set (36" model). Once I figured that out, the next challenge was the plastic faux-brick inserts on the sides which have multiple sheet metal screws which interfere with the alignment tabs.

Other than these few installation tweaks, the fireplace looks great and works perfectly!

Napoleon BI-3616-1D2DR 36" x 16" Single Door and Double Drawer Cabinet Cabinet for BIG38RB

Didn’t get all parts for insert and had to pay $ 400.00 and wait a mounts to get to get it.

I had a heating company install my insert, when he came back to install the reorded piece he said the it should have came with the insert so it cost me a extra $650 added to the cost of the insert.

Thank you for your review! After checking back on our communications, we weren't notified of anything that may have been missing. All I have is that you indeed ended up needing the surround to go with your fireplace as during your initial order you advised you might not need it. Please don't hesitate to reach out if there is something we can help you out on. Have a great day!

Still not delivered

This product was on backorder. Y’all sent me everything else. I still have not received this item yet.

Thank you for the review! I do apologize for the backorder on the item you ordered. I show that we've been in contact with you in regards to the backorder and lead time. Please reach out if you need anything!

Fire Garden Tempest Gas Torch

Thank you for your review! We're glad you liked the items on your order. Please reach out if we can do anything else for you for future projects!

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Napoleon Phantom Prestige 500 Connected RSIB

Napoleon Phantom Prestige® 500 Connected RSIB

Key Features:

Warranty: