Napoleon Elevation X 36" Direct Vent Gas Fireplace | EX36

Napoleon Elevation X 36" Direct Vent Fireplace

Nothing defines premium craftsmanship quite like Napoleon’s Traditional Elevation X Gas Fireplace. Thoughtfully designed and rich in features, this fireplace pairs stunning form with exceptional performance. An electric ember bed with realistic glowing embers, visible from every angle, creates depth and warmth, while the included heat-circulating blower ensures comfortable, efficient heat throughout your space.

Customization is nearly limitless, with ultra-high-definition log options available in coastal driftwood, classic split oak, and bright birch, allowing you to tailor the look from relaxed to refined. A wide selection of trims, decorative fronts, and brick backer panels ensures the fireplace integrates seamlessly with your home’s style and architecture.

Enjoy effortless operation using the included remote control or manage every setting conveniently from your mobile device. For even greater flexibility, the optional Dynamic Heat Control PLUS system allows heat to be redirected to other areas of the home—even during power outages—maximizing comfort where it’s needed most.

Whether styled as a bold design centerpiece or a timeless, understated statement, the Elevation X delivers luxury, versatility, and performance that elevate any living space.

Napoleon Elevation X™ 36 Gas Fireplace Features

• Up to 37,000 BTUs of powerful, efficient heat for comfortable everyday living

• Clean-face design with a full-view firebox, delivering an unobstructed, traditional flame presentation

• Ultra High-Definition premium log set options, including Driftwood, Split Oak, and Birch, for a highly realistic appearance

• Modulating “ENDLESS EMBERS”™ electric ember bed fills the firebox floor beneath the logs and is visible from every angle, adding depth and glow

• Heat-circulating blower included, providing enhanced heat distribution throughout the room

• Choice of Zen Front in Charcoal or Black for a clean, minimalist look

• Whitney and Denali premium fronts available with three accent color options to complement your décor

• Optional finishing trims offered in Charcoal, Black, Gunmetal, and Copper for a refined, custom finish

• Wide selection of ten decorative brick and panel options, including:

  • MIRRO-FLAME™ Porcelain Reflective Radiant Panels

  • Westminster Standard and Herringbone

  • Newport Standard

  • Old Town Red Standard and Herringbone

  • Ledgestone Antique White

  • Glacier Standard and Herringbone

  • Black Illusion Glass

• Optional Dynamic Heat Control (DHC) and Dynamic Heat Control Plus (DHC+) systems for enhanced installation flexibility and heat redirection

• Remote control included, allowing adjustment of flame modulation, split-flow control, ember bed lighting, and blower operation

• eFIRE™ Remote App included, offering full fireplace control from your mobile device with the same features as the handheld remote

• Available in natural gas or propane configurations

Fireplace Dimensions:

• 44" H × 38 3/4" W × 22" D

Control Options & Operating Features for the Napoleon Elevation X™ Direct Vent Fireplace

The Napoleon Elevation X is equipped with advanced control and comfort features that make operation effortless while enhancing performance and safety.

• Modulating ENDLESS EMBERS™ electric ember bed delivers a rich, glowing effect beneath the log set and can be adjusted to suit your desired ambiance

• Full-featured handheld remote control (included) allows easy control of flame modulation, ember bed lighting, and blower operation

• eFIRE™ full-function remote app (included) provides the same comprehensive controls directly from your mobile device for added convenience

• Heat-circulating blower (included) helps distribute warmth evenly throughout the room

• Premium safety screen (included) adds an extra layer of protection without compromising the view of the fire

• Optional wall-mounted control panel offers a clean, built-in alternative for operating your fireplace

Together, these features give you complete control over heat, lighting, and ambiance—whether you’re relaxing on the couch or adjusting settings from your phone.

Heat Management for the Napoleon Elevation X™ Direct Vent Fireplace

Napoleon’s advanced Heat Management solutions are designed to maximize comfort while giving you greater freedom in how you design your space. By redirecting heat away from the fireplace opening, these systems make it easier to install TVs, electronics, mantels, and heat-sensitive artwork closer to the fireplace without compromising performance or safety.

Unlike traditional blowers, these industry-leading technologies operate quietly and without electricity, providing a more efficient and streamlined approach to managing heat. Reduced clearances to combustible materials also simplify installation and allow for cleaner, more flexible finishing options.

With cooler glass and lower wall temperatures around the fireplace, your family can safely enjoy the warmth and ambiance of a gas fire with added peace of mind. With Napoleon’s Heat Management solutions, you decide where the heat goes—without sacrificing comfort, safety, or design.

Specs & Dimensions

Napoleon Elevation X 36" Direct Vent Fireplace Resources

Free Standard Delivery (Orders $99+)

We offer free standard delivery on all orders over $99.

• Standard Shipping Speed: Ships 2-5 Business Days After an Order is placed. 
• Smaller items ship via UPS or FedEx
• Larger items ship via freight delivery

Orders under $99 ship at a $9.99 flat rate.

Freight Delivery Overview

Large items and outdoor kitchen components typically ship via freight on a pallet.

Please note:

• Freight deliveries are typically curbside
• Some carriers will call to schedule delivery; others may deliver to the nearest accessible location
• Freight shipments are usually delivered as close to a garage or driveway as possible

We strongly recommend reviewing freight delivery expectations before your delivery date to ensure a smooth experience.

Pre-Delivery Inspection

While most deliveries arrive without issue, it’s important to inspect your shipment carefully.

• Inspect all packages upon arrival
• If damage is visible, take photos immediately
• You must reach out to us within 48 hours After Delivery and send Photos must be submitted to:
  support@bbqgenerals.com

This allows us to quickly initiate a replacement or claim if needed.

Upon Delivery

Before signing the delivery receipt:

• Verify the number of pallets or boxes
• If anything is missing, note it clearly on the receipt
  (Example: “Received 3 of 4 pieces”)

If items are missing or damaged, contact us immediately at
📞 (800)-375-3243

We will work directly with the carrier to resolve the issue.

Concealed Damage

After delivery, carefully unpack and inspect all items.

• If concealed damage is found, notify us within 48 hours After Delivery
• Email photos to support@bbqgenerals.com or call (800)-375-3243
• Our team will guide you through the next steps

Shipping Locations

• Free shipping available within the 48 contiguous United States
• Alaska & Hawaii: Shipping fees apply
• International shipping: Please contact us for a custom quote

🚫 P.O. Boxes cannot be used for delivery — a physical address is required.

Thank you for choosing BBQ Generals — we appreciate your trust and look forward to delivering an exceptional experience.

We understand that there are many options for online shopping and we strive to stand out by providing top-notch service to earn and retain your loyalty.

Below is our 7-Point approach to providing the best shopping experience at BBQ Generals:

1. Price Match Guarantee: BBQ Generals is dedicated to providing our customers with the best pricing possible. We continuously monitor the market to ensure our prices are competitive, and we also offer a Price Match Guarantee. If you find a lower price on an identical product from another authorized dealer, we'll match it!
2. Free Shipping: Enjoy seamless and cost-effective shipping on all orders from BBQ Generals. No more worrying about shipping costs, as we offer free shipping on all orders over $49.99, helping you to save even more on your outdoor grilling purchases.
3. Exceptional customer service: Our team is dedicated to providing you with the best customer experience possible. Whether you need help choosing the right products, have a concern or issue, or simply need advice on how to get the most out of your grilling experience, we are always here to help.
4. Safe and Secure Shopping Environment: At BBQ Generals, we prioritize the security of your personal and financial information. Our online platform is equipped with state-of-the-art security measures to ensure that your transactions are protected and kept confidential. Shop with peace of mind, knowing that your data is safe and secure with BBQ Generals.
5. Hassle-Free Returns: We understand that sometimes things don't work out, which is why we offer a hassle-free return policy for our customers. All returns must be made within 30 days of purchase and are subject to a restocking fee. This policy ensures that our customers can feel confident in their purchases and have a stress-free shopping experience.
6. Authorized Dealer – BBQ Generals is a authorized dealer for every brand in our inventory, ensuring that you receive complete protection under the manufacturer's warranty for each item you purchase.
7. Insured Shipping: At BBQ Generals, we understand the importance of receiving your orders in good condition. That's why we offer insured shipping on all our products. In the unlikely event of damages or loss during shipping, you can be confident that you will receive a prompt resolution. Our commitment to ensuring the safe and secure delivery of your orders is unwavering.