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Napoleon

Napoleon Astound SlimMount 50" Wall-Mounted Linear Electric Fireplace

Napoleon Astound SlimMount 50" Wall-Mounted Linear Electric Fireplace

SKU: SKU:NEFL50AS

Regular price $976.65 USD
Regular price $1,149.00 USD Sale price $976.65 USD
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Description

The Astound™ SlimMount 50 Wall-hanging Electric Fireplace delivers a sleek, modern look with impressive features. Just 4 inches deep, it installs flush into a standard 2x4 wall with minimal renovation or mounts to the wall with reduced room intrusion. A maximized viewing area and tinted anti-glare glass ensure vivid flame visibility. Featuring spark-effect flame technology, the Astound™ offers three flame colours and five adjustable speed and brightness settings. It comes standard with Topaz glass and a charcoal ember bed, with optional coloured glass media available to suit any space. Ready to install out of the box, it includes a trim kit, side panels, and plug-in or hardwire options. ECO mode saves energy, while BOOST mode delivers maximum heat with increased blower speed. Control it all with the included remote, the Napoleon Home App, or hands-free voice commands through Google Home and Alexa. Set the perfect ambiance with 13 ember bed and top-light colours using the remote, or unlock unlimited colour combinations through the app. Backed by a 3-year warranty, the Astound™ SlimMount Wall-hanging Electric Fireplace blends smart tech and standout style.

What’s Included

  • Astound SlimMount Electric Fireplace
  • Remote Control
  • Woodland Glass Media Kit
  • Edge Panels (for wall mount installation)
  • Trim Kit

Features

  • The heater warms spaces up to 400 square feet thanks to the heat output of 5,000 BTU’S / 120 V / 1500 W
  • 13 Top light an ember bed colour options to create the perfect ambiance whether the fire is on or not
  • Topaz glass and charcoal media, with optional colored glass media available to suit any space
  • Flexible Installation options allow this electric fireplace to be fully recessed or wall-mounted with all hardware included, straight in the box. Enhance the look with wall bracket and side panels for recessed installation
  • The full featured, included remote provides quick and easy operation of every feature. The Napoleon Home App is also available for your favourite smart devices, and the Astound SlimMount works with Google Home and Alexa for voice controlled operation
  • ECO mode: runs at half heat – consuming less energy. BOOST mode: heater at max heat with increased blower speed
  • The plug-and-play design means that no chimney or venting required, making this electric fireplace perfect for any space, even under a TV
  • The Astound SlimMount Electric Fireplace series is ready to use when you open it. Just plug in and enjoy. These units can also be fully recessed into 2x4 wall construction for a built-in installation option
  • Tinted, anti-glare glass provides exceptional flame visibility from all angles
  • At just 4" deep, it installs flush into existing walls or mounts easily with minimal projection for a sleek, modern look

Highlights

  • Up to 5,000 BTU’s and 1,500 Watts
  • Ulta-slim 4" depth
  • 3 Year Registered Warranty
  • Plug in 120V or can be hardwired - 120/240V
  • Extra large viewing area to enjoy flames featuring realistic spark effect
  • Woodland Glass Media Kit Included
  • Edge Panels are included for wall mount installations
  • Trim kit included
  • Orange, yellow and combined flame colors
  • Premium remote included with Napoleon Home App compatibility
  • Wall mount controller optional with black or white front
  • Works with Google Home and Alexa
  • Can be wall mounted or fully recessed

Specifications

Heat Output 5000 BTU (3 kW)
Viewing Area 50.20 x 12.38 in (127.51 x 31.43 cm)
Installation Options Wall mounted or fully-recessed
Installation Type Wall mounted Electric fireplace
Framing Width 50.75 in (128.91 cm)
Framing Height 17.50 in (44.45 cm)
Framing Depth 4 in (10.16 cm)
Width 50 in (132.40 cm)
Height 23 in (45.70 cm)
Depth 7.19 in (10.20 cm)
Finish Black
Fuel  Electric
Watts 1500W
Voltage 120V
Vent Type Vent Free

Warranty

3-YEAR LIMITED WARRANTY 

Documents & Files

Frequently Asked Questions

Can I use media kits from different fireplaces?  

Unfortunately, no. Media kits and other items are tested and certified for specific appliances. If that media kit/element is not listed as an option for the product, you will not be able to use it.

Can I use an extension cord with my electric fireplace?  

We highly recommend that you do not use an extension cord to plug in your Electric Fireplace. Napoleon Electric Fireplaces need to be plugged directly into the wall, on their own dedicated circuit with 15 amps.

My remote won’t sync with the receiver and/ or function anymore?
 

Upon changing the batteries in the remote and the receiver, it may be necessary to replace the remote system. Remote systems are warrantied for one year. Please do the following prior to replacing the remote system: When changing batteries in the remote or receiver you will need to resync the system. You need to have the remote turned off, as well the receiver in the off position. Put the receiver in the remote position, the system will flash and/or beep. Press the on button on the handheld remote for two-three seconds and the receiver should flash and/or beep. This will indicate it is synced. Turn the remote off, then on and you should be good to go!

Upon changing batteries I now have a lock symbol on my remote, what happened?   You will need to look for the switch that has a lock/unlock key in the battery compartment as you may have put the child lock on.
Upon changing batteries in my hand held remote the screen is no longer working but was before changing them, what happened?  

There is a possibility that the battery nub on the end of the battery is smaller. You can take a butter knife and stretch out the springs, so it makes full contact.

What are BTU’s?  

BTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with the BTU value of the fuel it uses to determine the input of that fireplace. BTU values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water, by one degree Fahrenheit.

What products should I use to clean the glass on my fireplace?
 

Please do NOT use regular window/glass cleaners on fireplace glass.
We recommend using a clean, dry cloth and buffing lightly with a non-abrasive cleaner, ensuring you remove all the cleaner from the glass. Most dealers, hardware stores, and big-box stores sell a specific fireplace cleaner.

Do Napoleon electric fireplaces have thermostats?
 

Yes. The thermostat in electric fireplaces can help you maintain a desired temperature range for each room.

Can I use a Napoleon electric fireplace without heat?
 

Yes. There is an option to turn off the heater and blower on our electric fireplaces, perfect for enjoying the ambiance of a fireplace on warm summer nights.

How is a Napoleon wall-mounted electric fireplace installed?  

A number of electric fireplaces by Napoleon are perfect for mounting on the wall. Units can be hung on an installable bracket or recessed into the wall. Either way, the fireplace will include the needed brackets and templates for installation.

Napoleon electric fireplaces can be plugged in or hard-wired. Because hard-wiring involves handling electric circuits, you would need an electrician or qualified contractor to install a recessed and hard-wired unit.

Shipping & Delivery

Free Standard Delivery (Orders $99+)

We offer free standard delivery on all orders over $99.

  • Standard Shipping Speed: Ships 2-5 Business Days After an Order is placed. 
  • Smaller items ship via UPS or FedEx
  • Larger items ship via freight delivery

Orders under $99 ship at a $9.99 flat rate.


Freight Delivery Overview

Large items and outdoor kitchen components typically ship via freight on a pallet.

Please note:

  • Freight deliveries are typically curbside
  • Some carriers will call to schedule delivery; others may deliver to the nearest accessible location
  • Freight shipments are usually delivered as close to a garage or driveway as possible

We strongly recommend reviewing freight delivery expectations before your delivery date to ensure a smooth experience.


Pre-Delivery Inspection

While most deliveries arrive without issue, it’s important to inspect your shipment carefully.

  • Inspect all packages upon arrival
  • If damage is visible or you receive the wrong item, take photos immediately
  • You must reach out to us within 48 hours After Delivery and send Photos must be submitted to:
    support@bbqgenerals.com

This allows us to quickly initiate a replacement or claim if needed.

*Must Reach Out Within 48 Hours After Delivery. Claims will be denied if submitted outside of this 48 hour timeframe*


Upon Delivery

Before signing the delivery receipt:

  • Verify the number of pallets or boxes
  • If anything is missing, note it clearly on the receipt
    (Example: “Received 3 of 4 pieces”)

If items are missing or damaged, contact us immediately at
📞 (800)-375-3243

We will work directly with the carrier to resolve the issue.


Concealed Damage

After delivery, carefully unpack and inspect all items.

  • If concealed damage is found, notify us within 48 hours After Delivery *Must Reach Out Within 48 Hours After Delivery. Claims will be denied if submitted outside of this 48 hour timeframe*
  • Email photos to support@bbqgenerals.com or call (800)-375-3243
  • Our team will guide you through the next steps

Shipping Locations

  • Free shipping available within the 48 contiguous United States
  • Alaska & Hawaii: Shipping fees apply
  • International shipping: Please contact us for a custom quote

🚫 P.O. Boxes cannot be used for delivery — a physical address is required.


Thank you for choosing BBQ Generals — we appreciate your trust and look forward to delivering an exceptional experience.

Why Shop with BBQ Generals?

We understand that there are many options for online shopping and we strive to stand out by providing top-notch service to earn and retain your loyalty.

Below is our 7-Point approach to providing the best shopping experience at BBQ Generals:

  1. Price Match Guarantee: BBQ Generals is dedicated to providing our customers with the best pricing possible. We continuously monitor the market to ensure our prices are competitive, and we also offer a Price Match Guarantee. If you find a lower price on an identical product from another authorized dealer, we'll match it!
  2. Free Shipping: Enjoy seamless and cost-effective shipping on all orders from BBQ Generals. No more worrying about shipping costs, as we offer free shipping on all orders over $49.99, helping you to save even more on your outdoor grilling purchases.
  3. Exceptional customer service: Our team is dedicated to providing you with the best customer experience possible. Whether you need help choosing the right products, have a concern or issue, or simply need advice on how to get the most out of your grilling experience, we are always here to help.
  4. Safe and Secure Shopping Environment: At BBQ Generals, we prioritize the security of your personal and financial information. Our online platform is equipped with state-of-the-art security measures to ensure that your transactions are protected and kept confidential. Shop with peace of mind, knowing that your data is safe and secure with BBQ Generals.
  5. Hassle-Free Returns: We understand that sometimes things don't work out, which is why we offer a hassle-free return policy for our customers. All returns must be made within 30 days of purchase and are subject to a restocking fee. This policy ensures that our customers can feel confident in their purchases and have a stress-free shopping experience.
  6. Authorized Dealer – BBQ Generals is a authorized dealer for every brand in our inventory, ensuring that you receive complete protection under the manufacturer's warranty for each item you purchase.
  7. Insured Shipping: At BBQ Generals, we understand the importance of receiving your orders in good condition. That's why we offer insured shipping on all our products. In the unlikely event of damages or loss during shipping, you can be confident that you will receive a prompt resolution. Our commitment to ensuring the safe and secure delivery of your orders is unwavering.

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