Napoleon Ascent Multi-Sided View/See Thru Direct Vent Gas Fireplace | BHD4

The Ascent Multi View See Thru Direct Vent Gas Fireplace from Napoleon

The Napoleon Ascent Multi-View See-Through gas fireplace with Linear Glass Burner features a scintillating topaz glass ember bed that will add a classy and contemporary focal point to any room. This gas fireplace offers massive views of the fire from two sides and an electronic ignition with battery backup. The Ascent Multi-View is easily able to heat large areas. Colored glass media kits, decorative fire art, and decorative panels are available to customize the style of this gas fireplace.

Napoleon Ascent Multi View See Thru Direct Vent Gas Fireplace Features

• Up to 30,000 BTU's
• See Through with Glass Bed
• Presidents Limited Lifetime Warranty
• Optional Newport Deluxe Decorative Brick Panels or MIRRO-FLAME Porcelain Reflective Radiant Panels
• Safety Screen Included
• AMBIENT-GLOW Metal Fibers
• Electronic Ignition

Control Options

• Thermostat, Wall Mount - Digital
• Napoleon on/off handheld battery operated remote w/digital screen (F45)
• Napoleon thermostatic handheld battery-operated remote w/digital screen (F60)

Customize Your Napoleon Ascent Multi View See Thru to Suit Your Style

Choose From:

• See Thru with Glass
• See Thru with Logs
• Peninsula - 3 Sided with Glass
• Peninsula - 3 Sided with Logs

• • End brick panel 
    • 2 required for See Thru
    • Single for Peninsula)
  • End porcelain panel kit 
    • 2 required for See Thru
    • Single for Peninsula

• Step 3: Take your Ascent Multi View See Thru to a Whole New Level with: 

  • Optional Enhancement Accessories

    • Designer Fire Art - Coil design
    • Designer Fire Art - Nickel Stix
    • Mineral Rock Kit (Recommended with Shore Fire Kit)

• Optional Enhancement Media Kit

  • Glass Beads
    • Amber
    • Black
    • Blue
    • Clear
    • Topaz
  • Glass Embers
    • Amber
    • Black
    • Blue
    • Clear
    • Topaz
  • Ambient-GLOW Fireplace Embers

Napoleon Ascent Multi View See Thru Direct Vent Fireplace Key Technical Specifications

Napoleon Ascent Multi View See Thru Direct Vent Gas Fireplace Resources

Free Shipping on orders over $99.00

Typically, items will arrive 2-5 business days after being shipped. Smaller items are shipped with UPS or FedEx, however, larger items and orders are shipped through freight, which is a more complex process compared to shipping small parcels. It's crucial to familiarize yourself with the requirements before the delivery day to ensure a smooth shipping process.

• Most freight items are shipped on a pallet
• Some delivery companies will call to schedule a specific delivery time, while others will drop off the shipment at the nearest accessible location near your home, Curbside, or deliver it as close to a garage door as possible.

Pre-Delivery

Typically, shipments arrive without issue, but if you do encounter a problem, please carefully inspect your packages following the guidelines. If there is any damage, photos must be sent to support@bbqgenerals.com within 48 hours of receipt to initiate a return or exchange.

Upon Delivery:

Upon arrival, verify that the number of pallets/pieces listed on the delivery receipt matches the expected amount. If there are any missing pieces, make a note of it on the receipt before signing, for example, "Received 3 out of 4 pieces." Contact us at (800)-375-3243 immediately if any pieces are missing. We will work with the delivery company to find the missing items or arrange for replacements.

As soon as the shipment arrives, inspect it for any visible damages such as crushed box corners, holes, or broken pallets, which can indicate internal damage. 

After accepting the shipment, examine the package for any concealed damage. You have 48 hours to send us photos of the damage at support@bbqgenerals.com. You can also report any concealed damage by calling (800)-375-3243, and we will guide you through the Damaged delivery process.

$9.99 Flat-Rate Shipping

Orders less than $99 ship at a low, fixed price and the shipping fee remains the same even if the order amount increases.

Lead Times:

Once we receive an order, we send the confirmation to the Brand the product is associated with. Please allow 24-72 Hours to get confirmation to Ship the item out of the warehouse. Once out for delivery it should arrive within 7-14 Bus Days depending on where the address is located.

BBQ Generals Ships to 48 States for free, Hawaii and Alaska have to be charged shipping fees. For international shipping please contact us to get quotes to ship to you. Also, when purchasing a product please input a physical address not a P.O. Box.

Serving up appreciation for being a BBQ Generals customer.

We understand that there are many options for online shopping and we strive to stand out by providing top-notch service to earn and retain your loyalty.

Below is our 7-Point approach to providing the best shopping experience at BBQ Generals:

1. Price Match Guarantee: BBQ Generals is dedicated to providing our customers with the best pricing possible. We continuously monitor the market to ensure our prices are competitive, and we also offer a Price Match Guarantee. If you find a lower price on an identical product from another authorized dealer, we'll match it!
2. Free Shipping: Enjoy seamless and cost-effective shipping on all orders from BBQ Generals. No more worrying about shipping costs, as we offer free shipping on all orders over $49.99, helping you to save even more on your outdoor grilling purchases.
3. Exceptional customer service: Our team is dedicated to providing you with the best customer experience possible. Whether you need help choosing the right products, have a concern or issue, or simply need advice on how to get the most out of your grilling experience, we are always here to help.
4. Safe and Secure Shopping Environment: At BBQ Generals, we prioritize the security of your personal and financial information. Our online platform is equipped with state-of-the-art security measures to ensure that your transactions are protected and kept confidential. Shop with peace of mind, knowing that your data is safe and secure with BBQ Generals.
5. Hassle-Free Returns: We understand that sometimes things don't work out, which is why we offer a hassle-free return policy for our customers. All returns must be made within 30 days of purchase and are subject to a restocking fee. This policy ensures that our customers can feel confident in their purchases and have a stress-free shopping experience.
6. Authorized Dealer – BBQ Generals is a authorized dealer for every brand in our inventory, ensuring that you receive complete protection under the manufacturer's warranty for each item you purchase.
7. Insured Shipping: At BBQ Generals, we understand the importance of receiving your orders in good condition. That's why we offer insured shipping on all our products. In the unlikely event of damages or loss during shipping, you can be confident that you will receive a prompt resolution. Our commitment to ensuring the safe and secure delivery of your orders is unwavering.