Napoleon Altitude 36" Direct Vent Gas Fireplace | A36

Napoleon Altitude 36" Direct Vent Gas Fireplace

Designed with an ideal aspect ratio for a beautifully balanced flame presentation, the Altitude™ 36 Gas Fireplace blends classic appeal with modern customization. This traditional fireplace offers an impressive range of options, making installation and personalization simple and flexible.

Its clean-faced, minimalist design and full-width firebox are enhanced by the included NIGHT LIGHT™, providing a soft ambient glow even when the fire is off. Set the mood with a selection of premium, hand-painted log sets, including driftwood, oak, and birch, to suit your preferred aesthetic.

Optional heat management solutions expand design possibilities by allowing for easier placement of artwork, electronics, or a TV above the fireplace without compromising comfort. For added convenience, operate the Altitude 36 from the comfort of your seat using your mobile device with the eFIRE™ app.

With a wide selection of front styles, decorative brick panels, and log set options, the Altitude 36 gives you the freedom to create a fireplace that feels uniquely yours—timeless, refined, and perfectly suited to your space.

Napoleon Altitude™ 36" Gas Fireplace Features

• Up to 27,500 BTUs of efficient, dependable heat—ideal for small to mid-sized living spaces

• Full-view firebox designed to showcase an optimal, wide flame presentation

• Included safety barrier provides added protection without obstructing the view of the fire

• Split Oak log set included for a realistic, traditional flame appearance

• Choice of five decorative brick panel options, including:

  • MIRRO-FLAME™ Porcelain Reflective Radiant Panels

  • Black Illusion Glass

  • Westminster Standard

  • Westminster Herringbone

  • Newport Standard

• Optional Zen Front available in Charcoal or Black for a clean, modern accent

• Optional finishing trims available in Charcoal, Black, Gunmetal, and Copper

• Optional remote control options, including F45 on/off and F60 thermostatic remotes

• Optional passive Universal Heat Management system quietly and efficiently circulates heat, allowing optimal placement of TVs and electronics above the fireplace

• Optional heat-circulating blower enhances warmth distribution and overall comfort

• Available in natural gas or propane configurations for installation flexibility

Fireplace Dimensions:

• 42 7/16" H × 34 13/16" W × 18 7/8" D

Control Options & Operating Features for the Napoleon Altitude™ Direct Vent Fireplace

• Split Oak Log Set (Included)
  Comes standard with a realistic, hand-detailed split oak log set that delivers an authentic flame presentation.

• Full-Featured Remote Control (Optional)
  Optional remote control allows convenient operation from anywhere in the room, with models available for simple on/off control or advanced thermostatic comfort management.

• Blower Kit (Optional)
  An optional heat-circulating blower helps distribute warm air more evenly throughout your space, improving overall comfort and heating efficiency.

These options allow you to tailor both the performance and convenience of your Altitude fireplace to match your lifestyle and installation needs.

Heat Management for the Napoleon Altitude™ Direct Vent Fireplace

Napoleon’s advanced Heat Management solutions are designed to enhance comfort, safety, and installation flexibility. These innovative systems allow heat to be redirected away from the fireplace opening, making it easier to install TVs, electronics, and heat-sensitive artwork closer to the unit without compromising performance.

Engineered to operate quietly and without electricity, these industry-leading solutions provide a more effective alternative to traditional blowers. By reducing clearances to combustible materials, Heat Management also simplifies installation and allows for easier placement of mantels and surrounding finishes.

With cooler glass and surrounding wall temperatures, your family can enjoy the warmth and ambiance of a gas fireplace with added peace of mind. With Napoleon’s Heat Management technology, you stay in control of where the heat goes—without sacrificing comfort or design.

Specs & Dimensions

Napoleon Altitude 36" Direct Vent Fireplace Resources

Free Standard Delivery (Orders $99+)

We offer free standard delivery on all orders over $99.

• Standard Shipping Speed: Ships 2-5 Business Days After an Order is placed. 
• Smaller items ship via UPS or FedEx
• Larger items ship via freight delivery

Orders under $99 ship at a $9.99 flat rate.

Freight Delivery Overview

Large items and outdoor kitchen components typically ship via freight on a pallet.

Please note:

• Freight deliveries are typically curbside
• Some carriers will call to schedule delivery; others may deliver to the nearest accessible location
• Freight shipments are usually delivered as close to a garage or driveway as possible

We strongly recommend reviewing freight delivery expectations before your delivery date to ensure a smooth experience.

Pre-Delivery Inspection

While most deliveries arrive without issue, it’s important to inspect your shipment carefully.

• Inspect all packages upon arrival
• If damage is visible, take photos immediately
• You must reach out to us within 48 hours After Delivery and send Photos must be submitted to:
  support@bbqgenerals.com

This allows us to quickly initiate a replacement or claim if needed.

Upon Delivery

Before signing the delivery receipt:

• Verify the number of pallets or boxes
• If anything is missing, note it clearly on the receipt
  (Example: “Received 3 of 4 pieces”)

If items are missing or damaged, contact us immediately at
📞 (800)-375-3243

We will work directly with the carrier to resolve the issue.

Concealed Damage

After delivery, carefully unpack and inspect all items.

• If concealed damage is found, notify us within 48 hours After Delivery
• Email photos to support@bbqgenerals.com or call (800)-375-3243
• Our team will guide you through the next steps

Shipping Locations

• Free shipping available within the 48 contiguous United States
• Alaska & Hawaii: Shipping fees apply
• International shipping: Please contact us for a custom quote

🚫 P.O. Boxes cannot be used for delivery — a physical address is required.

Thank you for choosing BBQ Generals — we appreciate your trust and look forward to delivering an exceptional experience.

We understand that there are many options for online shopping and we strive to stand out by providing top-notch service to earn and retain your loyalty.

Below is our 7-Point approach to providing the best shopping experience at BBQ Generals:

1. Price Match Guarantee: BBQ Generals is dedicated to providing our customers with the best pricing possible. We continuously monitor the market to ensure our prices are competitive, and we also offer a Price Match Guarantee. If you find a lower price on an identical product from another authorized dealer, we'll match it!
2. Free Shipping: Enjoy seamless and cost-effective shipping on all orders from BBQ Generals. No more worrying about shipping costs, as we offer free shipping on all orders over $49.99, helping you to save even more on your outdoor grilling purchases.
3. Exceptional customer service: Our team is dedicated to providing you with the best customer experience possible. Whether you need help choosing the right products, have a concern or issue, or simply need advice on how to get the most out of your grilling experience, we are always here to help.
4. Safe and Secure Shopping Environment: At BBQ Generals, we prioritize the security of your personal and financial information. Our online platform is equipped with state-of-the-art security measures to ensure that your transactions are protected and kept confidential. Shop with peace of mind, knowing that your data is safe and secure with BBQ Generals.
5. Hassle-Free Returns: We understand that sometimes things don't work out, which is why we offer a hassle-free return policy for our customers. All returns must be made within 30 days of purchase and are subject to a restocking fee. This policy ensures that our customers can feel confident in their purchases and have a stress-free shopping experience.
6. Authorized Dealer – BBQ Generals is a authorized dealer for every brand in our inventory, ensuring that you receive complete protection under the manufacturer's warranty for each item you purchase.
7. Insured Shipping: At BBQ Generals, we understand the importance of receiving your orders in good condition. That's why we offer insured shipping on all our products. In the unlikely event of damages or loss during shipping, you can be confident that you will receive a prompt resolution. Our commitment to ensuring the safe and secure delivery of your orders is unwavering.