Majestic Ruby Platinum 35" Traditional Direct Vent Gas Insert

Majestic Ruby Platinum 35" Traditional Direct Vent Gas Insert

Transform your existing fireplace into a stunning centerpiece with the Majestic Ruby Platinum 35" Traditional Direct Vent Gas Insert. This premium gas fireplace insert delivers the perfect blend of elegance, performance, and comfort. With its realistic flames that wrap around beautifully hand-painted logs and a glowing LED ember bed, it creates an authentic wood-burning ambiance without the hassle.

Designed to enhance both traditional and modern spaces, the Ruby Platinum 35" brings warmth, efficiency, and beauty to any room, elevating your home’s atmosphere with effortless sophistication.

Built to maximize your fireplace opening, the Majestic Ruby Platinum 35" Gas Insert offers an expansive viewing area and exceptional energy efficiency. Enjoy consistent heat and comfort while saving on energy costs.

Its advanced direct vent system ensures safe and clean operation, while easy-to-use controls make it simple to set your perfect flame. Experience true luxury and cozy living with this timeless gas fireplace insert.

Key Features

• Elevated Burner Technology
  Experience the beauty of a natural wood fire with Majestic’s patent-pending elevated burner. Flames gracefully wrap around hand-painted logs, creating a realistic, warm, and inviting glow that enhances your living space.

• LED Ember Bed with Adjustable Brightness
  Set the perfect mood with a vibrant LED ember bed featuring three brightness levels. This long-lasting, energy-efficient lighting system outperforms traditional halogen bulbs, delivering a cozy ambiance that lasts.

• Advanced Direct Vent Technology
  Enjoy clean and safe operation with direct vent technology, which efficiently removes fumes and combustion exhaust from your home while maintaining indoor air quality.

• Customizable Design Options
  Personalize your Majestic Ruby Platinum 30” Gas Insert with a selection of log styles, decorative fronts, and interior panels, allowing you to match your home décor perfectly.

• Smart and Convenient Controls
  Effortlessly control your fireplace with a remote, Wi-Fi app, or voice command, bringing modern convenience to timeless comfort.

What's Included

• 22,890 - 32,700 BTU/Hour Input (NG)
• 19,600 - 28,000 BTU/Hour Input (LP)
• IntelliFire Touch Ignition System
• RC450 Remote Control
• GFK-160A Variable Fan
• Decorative Brick Base
• Ceramic Glass
• Glowing Embers/Mystic Embers
• Battery Back Up
• Electrical Cord - 10' 3" Left, X 7' 6" Right
• Gas Flex Connector
• 8 Ceramic Fiber Logs
• LED Ember Bed

Options

Controls, Remotes and Switches

Enjoy effortless and convenient operation, designed to seamlessly fit your lifestyle.

Decorative Interior panels

Personalize your fireplace by selecting from a range of interior panel designs, allowing you to create a look that perfectly complements your home’s style and ambiance.

Fronts and Doors

Add a stylish finishing touch to your fireplace with elegant fronts and glass or mesh doors, available in colors to match your décor. Colors may vary slightly on screen.

Hand Painted Logs

Conceal gaps between your gas insert and fireplace opening with a sleek, low-profile surround made from durable steel or cast iron.

Mantel Shelves

Free Standard Delivery (Orders $99+)

We offer free standard delivery on all orders over $99.

• Standard Shipping Speed: Ships 2-5 Business Days After an Order is placed. 
• Smaller items ship via UPS or FedEx
• Larger items ship via freight delivery

Orders under $99 ship at a $9.99 flat rate.

Freight Delivery Overview

Large items and outdoor kitchen components typically ship via freight on a pallet.

Please note:

• Freight deliveries are typically curbside
• Some carriers will call to schedule delivery; others may deliver to the nearest accessible location
• Freight shipments are usually delivered as close to a garage or driveway as possible

We strongly recommend reviewing freight delivery expectations before your delivery date to ensure a smooth experience.

Pre-Delivery Inspection

While most deliveries arrive without issue, it’s important to inspect your shipment carefully.

• Inspect all packages upon arrival
• If damage is visible or you receive the wrong item, take photos immediately
• You must reach out to us within 48 hours After Delivery and send Photos must be submitted to:
  support@bbqgenerals.com

This allows us to quickly initiate a replacement or claim if needed.

*Must Reach Out Within 48 Hours After Delivery. Claims will be denied if submitted outside of this 48 hour timeframe*

Upon Delivery

Before signing the delivery receipt:

• Verify the number of pallets or boxes
• If anything is missing, note it clearly on the receipt
  (Example: “Received 3 of 4 pieces”)

If items are missing or damaged, contact us immediately at
📞 (800)-375-3243

We will work directly with the carrier to resolve the issue.

Concealed Damage

After delivery, carefully unpack and inspect all items.

• If concealed damage is found, notify us within 48 hours After Delivery *Must Reach Out Within 48 Hours After Delivery. Claims will be denied if submitted outside of this 48 hour timeframe*
• Email photos to support@bbqgenerals.com or call (800)-375-3243
• Our team will guide you through the next steps

Shipping Locations

• Free shipping available within the 48 contiguous United States
• Alaska & Hawaii: Shipping fees apply
• International shipping: Please contact us for a custom quote

🚫 P.O. Boxes cannot be used for delivery — a physical address is required.

Thank you for choosing BBQ Generals — we appreciate your trust and look forward to delivering an exceptional experience.

We understand that there are many options for online shopping and we strive to stand out by providing top-notch service to earn and retain your loyalty.

Below is our 7-Point approach to providing the best shopping experience at BBQ Generals:

1. Price Match Guarantee: BBQ Generals is dedicated to providing our customers with the best pricing possible. We continuously monitor the market to ensure our prices are competitive, and we also offer a Price Match Guarantee. If you find a lower price on an identical product from another authorized dealer, we'll match it!
2. Free Shipping: Enjoy seamless and cost-effective shipping on all orders from BBQ Generals. No more worrying about shipping costs, as we offer free shipping on all orders over $49.99, helping you to save even more on your outdoor grilling purchases.
3. Exceptional customer service: Our team is dedicated to providing you with the best customer experience possible. Whether you need help choosing the right products, have a concern or issue, or simply need advice on how to get the most out of your grilling experience, we are always here to help.
4. Safe and Secure Shopping Environment: At BBQ Generals, we prioritize the security of your personal and financial information. Our online platform is equipped with state-of-the-art security measures to ensure that your transactions are protected and kept confidential. Shop with peace of mind, knowing that your data is safe and secure with BBQ Generals.
5. Hassle-Free Returns: We understand that sometimes things don't work out, which is why we offer a hassle-free return policy for our customers. All returns must be made within 30 days of purchase and are subject to a restocking fee. This policy ensures that our customers can feel confident in their purchases and have a stress-free shopping experience.
6. Authorized Dealer – BBQ Generals is a authorized dealer for every brand in our inventory, ensuring that you receive complete protection under the manufacturer's warranty for each item you purchase.
7. Insured Shipping: At BBQ Generals, we understand the importance of receiving your orders in good condition. That's why we offer insured shipping on all our products. In the unlikely event of damages or loss during shipping, you can be confident that you will receive a prompt resolution. Our commitment to ensuring the safe and secure delivery of your orders is unwavering.