Description
Ruby 35 Direct Vent Gas Insert from Majestic
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The Majestic Ruby series gas fireplace inserts offer the perfect solution for enjoying the warmth and ambiance of a fire without the mess and hassle of traditional wood. Transform your existing fireplace into a stunning focal point with a brilliant glass firebed and realistic driftwood logs, providing a cozy and inviting atmosphere whenever you desire.
Key Features:
- Direct Vent Technology: Effectively removes fumes and combustion exhaust from your home, ensuring a safe and clean environment.
- IntelliFire Touch: Features a convenient touchscreen remote control or wireless wall switch, offering effortless control at your fingertips.
- Battery Backup: Provides reliable warmth, even during winter power outages, ensuring comfort no matter the circumstances.
With the Ruby series, you can enjoy all the charm and warmth of a split-log fire, tailored to fit your lifestyle with ease and convenience.
The Ruby offers you an a la carte approach to designing your dream gas fireplace insert. You pay only for the features you want. Pick optional interior panels accent lights and more to create your sanctuary room.
Majestic Ruby 35" Standard Features
- 24,500 - 35,000 BTUs (Natural Gas)
- 24,500 - 35,000 BTUs (Propane)
- IntelliFire Touch Ignition System
- RC400 Touchscreen Remote
- Decorative Brick Base
- Ceramic glass
- (9) Ceramic fiber split logs
- Glowing Embers/Mystic Embers
- GFK-160A Variable Fan
- Battery Backup
- Electrical Cord - 10' (left), X 7' Right
- Gas Flex Connector
*if changing media, follow the required number of bags below:
- Crushed Glass - 2 bags
- Natural Stones - 2 bags
Optional Features (Add Ons)
- Tavern brown interior panels
- Cottage Red interior panels
- Reflective black glass
- Accent lights
- IntelliFire app
- Wireless wall switch
Interior Panel Options
Easy to Operate
IntelliFire Touch®, the advanced intermittent-pilot ignition (IPI) system from Majestic, makes operating your gas fireplace simple, smart and safe. With the IPI system, the pilot lights when you turn on your fireplace, and goes out when you turn your unit off, saving money and fuel.
Convenient Controls to fit your Lifestyle
Control is effortless with the standard touchscreen remote or the optional IntelliFire® app which allows you to monitor and control your fireplace via your smart device or by the sound of your voice using your smart speakers.

Resources
BROCHURE: Majestic Direct Vent Gas Inserts
INSTALLATION MANUALS:
Shipping & Delivery
Free Shipping on orders over $49.99
Typically, items will arrive 2-5 business days after being shipped. Smaller items are shipped with UPS or FedEx, however, larger items and orders are shipped through freight, which is a more complex process compared to shipping small parcels. It's crucial to familiarize yourself with the requirements before the delivery day to ensure a smooth shipping process.
- Most freight items are shipped on a pallet
- Some delivery companies will call to schedule a specific delivery time, while others will drop off the shipment at the nearest accessible location near your home, Curbside, or deliver it as close to a garage door as possible.
Pre-Delivery
Typically, shipments arrive without issue, but if you do encounter a problem, please carefully inspect your packages following the guidelines. If there is any damage, photos must be sent to support@bbqgenerals.com within 48 hours of receipt to initiate a return or exchange.
Upon Delivery:
Upon arrival, verify that the number of pallets/pieces listed on the delivery receipt matches the expected amount. If there are any missing pieces, make a note of it on the receipt before signing, for example, "Received 3 out of 4 pieces." Contact us at (800)-375-3243 immediately if any pieces are missing. We will work with the delivery company to find the missing items or arrange for replacements.
As soon as the shipment arrives, inspect it for any visible damages such as crushed box corners, holes, or broken pallets, which can indicate internal damage.
After accepting the shipment, examine the package for any concealed damage. You have 48 hours to send us photos of the damage at support@bbqgenerals.com. You can also report any concealed damage by calling (800)-375-3243, and we will guide you through the Damaged delivery process.
$9.99 Flat-Rate Shipping
Orders less than $49 ship at a low, fixed price and the shipping fee remains the same even if the order amount increases.
Lead Times:
Once we receive an order, we send the confirmation to the Brand the product is associated with. Please allow 24-72 Hours to get confirmation to Ship the item out of the warehouse. Once out for delivery it should arrive within 7-14 Bus Days depending on where the address is located.
BBQ Generals Ships to 48 States for free, Hawaii and Alaska have to be charged shipping fees. For international shipping please contact us to get quotes to ship to you. Also, when purchasing a product please input a physical address not a P.O. Box.
Serving up appreciation for being a BBQ Generals customer.
Why Shop with BBQ Generals?
We understand that there are many options for online shopping and we strive to stand out by providing top-notch service to earn and retain your loyalty.
Below is our 7-Point approach to providing the best shopping experience at BBQ Generals:
- Price Match Guarantee: BBQ Generals is dedicated to providing our customers with the best pricing possible. We continuously monitor the market to ensure our prices are competitive, and we also offer a Price Match Guarantee. If you find a lower price on an identical product from another authorized dealer, we'll match it!
- Free Shipping: Enjoy seamless and cost-effective shipping on all orders from BBQ Generals. No more worrying about shipping costs, as we offer free shipping on all orders over $49.99, helping you to save even more on your outdoor grilling purchases.
- Exceptional customer service: Our team is dedicated to providing you with the best customer experience possible. Whether you need help choosing the right products, have a concern or issue, or simply need advice on how to get the most out of your grilling experience, we are always here to help.
- Safe and Secure Shopping Environment: At BBQ Generals, we prioritize the security of your personal and financial information. Our online platform is equipped with state-of-the-art security measures to ensure that your transactions are protected and kept confidential. Shop with peace of mind, knowing that your data is safe and secure with BBQ Generals.
- Hassle-Free Returns: We understand that sometimes things don't work out, which is why we offer a hassle-free return policy for our customers. All returns must be made within 30 days of purchase and are subject to a restocking fee. This policy ensures that our customers can feel confident in their purchases and have a stress-free shopping experience.
- Authorized Dealer – BBQ Generals is a authorized dealer for every brand in our inventory, ensuring that you receive complete protection under the manufacturer's warranty for each item you purchase.
- Insured Shipping: At BBQ Generals, we understand the importance of receiving your orders in good condition. That's why we offer insured shipping on all our products. In the unlikely event of damages or loss during shipping, you can be confident that you will receive a prompt resolution. Our commitment to ensuring the safe and secure delivery of your orders is unwavering.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Reviews
Let customers speak for us
from 329 reviewsHad a phone conversation with a member of the staff. Very knowledgeable and price matched a lower price. I will use them in the future for other products.

I was EXTREMELY hesitant about ordering a Green Mountain Grill from BBQ Generals due to the lack of any real information on this company. After a phone call to customer service, I figured I would give it a shot.
Not having high expectations, I placed the order, and stayed on top of the tracking with several phone calls, as I was still skeptical. Low and behold, my GMG pellet smoker showed up today. I unboxed it, and I am extremely pleased. If you are hesitant, like I was, rest assured. This is a legitimate site. SMOKING deals (no pun intended), are not too good to be true. BBQ Generals delivered on this one!
Been looking for a Napoleon Prestige Pro 500 for quite some time. Came across BBQ Generals and they were extremely competitive versus other websites and went the extra mile to "seal the deal". Even helpful after delivery and some additional questions.
Can't go wrong with the BBQ Generals!

Looks great!

BBQ Generals deserves a standing ovation (or at least first in line for my pizza oven output). Their customer service was top-tier—helpful, friendly, and not once did they roll their eyes at my 37 questions about dough hydration levels. The oven arrived faster than my takeout orders usually do, and the setup was so easy that even I couldn’t mess it up. Thanks again.

First off, these guys at bbq general are the absolute best. What company sees that you tried calling them twice and actually calls you back! I was shocked. Free shipping! No taxes! Govx discount for first responders, nurses, teachers, civil servants, etc. Don’t bother trying to find another store. They are the best.
The arc xl? Premium. I watched hours of reviews on different ovens. I settled on gozney arx xl because of their passion. It shows in the quality of the their product.

I bought this for an outdoor kitchen built a few weeks ago. The unit is 36” so you can expect a lot of griddle space to cook on. This unit is very heavy as the quality is impeccable. The griddle itself is either 3/16 or 1/4, heavy duty. It will require a 110 volt outlet as the knobs and LED lights require electrical power. The knob turns red when the burner is on. Great feature! Lights are awesome and bright. The seasoning process will take about 45min to complete so plan ahead. I ordered the Blackstone jar of seasoning. I had the privilege to work with Matt at BBQ Generals and he was very knowledgeable and helped me through the ordering process. Recommend using them for sure.

When most of the world refused to ship a package to Saudi Arabia, the team at BBQGenerals stepped up and took on the challenge. They successfully delivered my Gozney Arc XL, a 60lb package, across continents in just 23 days—a remarkable feat.
The sales team, particularly Miguel, was exceptional. He guided me through the ordering process, kept me updated on the package’s progress, and ensured a smooth experience. The product arrived in excellent packaging, and its quality exceeded my expectations.
To top it all off, I got it at 40% less than Amazon’s price! I highly recommend BBQGenerals for their outstanding service. Just “chat with a general” to experience it for yourself.
excellent product and great service from you

Griddle is well built, heavy, heats up and cooks amazing. Nice to have the option to utilize a flat top along with the grill!

Absolutely beautiful pizza oven. Quality built. I highly recommend this pizza oven if you're in the market for one!

BBQ Generals was wonderful from start to finish. Well packed grill for shipping. No issues with installation. Works amazing!

I’m so pleased with her Gozney Arc XL pizza oven! I accidentally ordered the wrong cover for the pizza over and their customer service was so helpful! I love supporting a small business and their ability to go above and beyond didn’t go unnoticed.

BBQ Generals have the best deal you can find on a Blackstone griddle
