Majestic Ruby 35 Direct Vent Gas Fireplace Insert

The Majestic Ruby 35 Direct Vent Gas Insert offers a simple, elegant way to enjoy the look and warmth of a real fire—without the maintenance of burning wood. Designed to upgrade your existing fireplace, the Ruby 35 features a striking glass firebed paired with realistic driftwood-style logs, creating a warm, inviting focal point for any living space.

Built for convenience and performance, the Ruby series delivers dependable heat whenever you want it. Advanced venting technology safely expels combustion exhaust outside the home, while intuitive controls make operation effortless. Whether relaxing on a quiet evening or heating your home during colder months, the Ruby 35 provides comfort you can count on.

Key Features

• Direct vent technology efficiently removes combustion exhaust for clean, safe indoor air
• IntelliFire Touch® controls offer easy operation via touchscreen remote or optional wireless wall switch
• Battery backup ensures continued warmth during power outages

With the Majestic Ruby 35, you can enjoy the charm of a traditional split-log fire—reimagined with modern convenience and reliable performance.

Designed Around Your Preferences

The Majestic Ruby offers an à la carte approach to customization, allowing you to build a gas fireplace insert that fits your vision and budget. Select only the features you want—from interior panel options to accent lighting—to create a warm, personalized retreat in your home.

Majestic Ruby 35" Standard Features

• 24,500–35,000 BTUs (Natural Gas)
• 24,500–35,000 BTUs (Propane)
• IntelliFire Touch® ignition system
• RC400 touchscreen remote
• Decorative brick base
• Ceramic glass for clear flame viewing
• Nine ceramic fiber split logs
• Glowing embers / Mystic embers for added realism
• GFK-160A variable-speed fan
• Battery backup
• Electrical cord: 10' (left) / 7' (right)
• Gas flex connector

If changing media, use the required quantities below:

• Crushed glass: 2 bags
• Natural stones: 2 bags

Optional Add-Ons

• Tavern Brown interior panels
• Cottage Red interior panels
• Reflective black glass interior
• Accent lighting
• IntelliFire® app
• Wireless wall switch

Effortless, Intelligent Operation

Powered by IntelliFire Touch®, Majestic’s advanced intermittent pilot ignition system, your gas fireplace is designed for simple, reliable use. The pilot ignites only when the fireplace is in operation and shuts off automatically when not in use—helping conserve fuel while maintaining safe, dependable performance.

Control That Fits Your Lifestyle

Enjoy easy operation with the included touchscreen remote, or enhance convenience with the optional IntelliFire® app. Monitor and control your fireplace from your smart device—or use voice commands through compatible smart speakers for hands-free comfort.

 Majestic Ruby 35" Product Resources:

BROCHURE: Majestic Direct Vent Gas Inserts

INSTALLATION MANUALS: 

• Majestic Ruby 35" V1
• Majestic Ruby 35" V2

Free Standard Delivery (Orders $99+)

We offer free standard delivery on all orders over $99.

• Standard Shipping Speed: Ships 2-5 Business Days After an Order is placed. 
• Smaller items ship via UPS or FedEx
• Larger items ship via freight delivery

Orders under $99 ship at a $9.99 flat rate.

Freight Delivery Overview

Large items and outdoor kitchen components typically ship via freight on a pallet.

Please note:

• Freight deliveries are typically curbside
• Some carriers will call to schedule delivery; others may deliver to the nearest accessible location
• Freight shipments are usually delivered as close to a garage or driveway as possible

We strongly recommend reviewing freight delivery expectations before your delivery date to ensure a smooth experience.

Pre-Delivery Inspection

While most deliveries arrive without issue, it’s important to inspect your shipment carefully.

• Inspect all packages upon arrival
• If damage is visible, take photos immediately
• You must reach out to us within 48 hours After Delivery and send Photos must be submitted to:
  support@bbqgenerals.com

This allows us to quickly initiate a replacement or claim if needed.

Upon Delivery

Before signing the delivery receipt:

• Verify the number of pallets or boxes
• If anything is missing, note it clearly on the receipt
  (Example: “Received 3 of 4 pieces”)

If items are missing or damaged, contact us immediately at
📞 (800)-375-3243

We will work directly with the carrier to resolve the issue.

Concealed Damage

After delivery, carefully unpack and inspect all items.

• If concealed damage is found, notify us within 48 hours After Delivery
• Email photos to support@bbqgenerals.com or call (800)-375-3243
• Our team will guide you through the next steps

Shipping Locations

• Free shipping available within the 48 contiguous United States
• Alaska & Hawaii: Shipping fees apply
• International shipping: Please contact us for a custom quote

🚫 P.O. Boxes cannot be used for delivery — a physical address is required.

Thank you for choosing BBQ Generals — we appreciate your trust and look forward to delivering an exceptional experience.

We understand that there are many options for online shopping and we strive to stand out by providing top-notch service to earn and retain your loyalty.

Below is our 7-Point approach to providing the best shopping experience at BBQ Generals:

1. Price Match Guarantee: BBQ Generals is dedicated to providing our customers with the best pricing possible. We continuously monitor the market to ensure our prices are competitive, and we also offer a Price Match Guarantee. If you find a lower price on an identical product from another authorized dealer, we'll match it!
2. Free Shipping: Enjoy seamless and cost-effective shipping on all orders from BBQ Generals. No more worrying about shipping costs, as we offer free shipping on all orders over $49.99, helping you to save even more on your outdoor grilling purchases.
3. Exceptional customer service: Our team is dedicated to providing you with the best customer experience possible. Whether you need help choosing the right products, have a concern or issue, or simply need advice on how to get the most out of your grilling experience, we are always here to help.
4. Safe and Secure Shopping Environment: At BBQ Generals, we prioritize the security of your personal and financial information. Our online platform is equipped with state-of-the-art security measures to ensure that your transactions are protected and kept confidential. Shop with peace of mind, knowing that your data is safe and secure with BBQ Generals.
5. Hassle-Free Returns: We understand that sometimes things don't work out, which is why we offer a hassle-free return policy for our customers. All returns must be made within 30 days of purchase and are subject to a restocking fee. This policy ensures that our customers can feel confident in their purchases and have a stress-free shopping experience.
6. Authorized Dealer – BBQ Generals is a authorized dealer for every brand in our inventory, ensuring that you receive complete protection under the manufacturer's warranty for each item you purchase.
7. Insured Shipping: At BBQ Generals, we understand the importance of receiving your orders in good condition. That's why we offer insured shipping on all our products. In the unlikely event of damages or loss during shipping, you can be confident that you will receive a prompt resolution. Our commitment to ensuring the safe and secure delivery of your orders is unwavering.