Majestic Ruby 25" Direct Vent Gas Fireplace Insert

The Majestic Ruby 25" Direct Vent Gas Insert offers an easy, elegant way to enjoy the warmth and beauty of a real fire—without the upkeep of burning wood. Designed to transform an existing fireplace into a refined focal point, the Ruby features a contemporary glass firebed paired with realistic split-log styling for a striking, modern look.

Built around convenience and flexibility, the Ruby series allows you to enjoy reliable heat whenever you want it, with intuitive controls and efficient performance. Direct vent technology safely expels combustion exhaust outside the home, while smart ignition and backup power options ensure dependable operation year-round.

Key Benefits

• Direct vent system removes combustion exhaust for clean, safe indoor air
• IntelliFire Touch® provides easy operation via touchscreen remote or optional wireless wall switch
• Battery backup maintains functionality during power outages
• À la carte design lets you select only the features and finishes you want

Standard Features

• 18,900–27,000 BTUs (Natural Gas)
• 17,500–25,000 BTUs (Propane)
• IntelliFire Touch® ignition system
• RC400 touchscreen remote
• Decorative brick base
• Ceramic glass for clear flame viewing
• Seven ceramic fiber split logs
• Glowing embers / Mystic Embers for added realism
• GFK-160A variable-speed fan
• Battery backup
• 10'6" electrical cord (left) / 8' (right)
• Gas flex connector

Optional Add-Ons

• Tavern Brown interior panels
• Cottage Red interior panels
• Reflective black glass interior
• Accent lighting
• IntelliFire® app
• Wireless wall switch

The Majestic Ruby 25" delivers customizable comfort, modern design, and dependable performance—making it easy to create a cozy, inviting atmosphere tailored to your home and lifestyle.

Interior Panel Options

Simple, Intelligent Operation

Powered by IntelliFire Touch®, Majestic’s advanced intermittent pilot ignition system, your gas fireplace is designed for effortless, reliable use. The pilot ignites only when the fireplace is in operation and automatically shuts off when not in use—helping conserve fuel while maintaining safe, dependable performance.

Controls Designed Around Your Lifestyle

Enjoy easy control with the included touchscreen remote, or enhance convenience with the optional IntelliFire® app. Adjust settings, monitor performance, and operate your fireplace from your smartphone—or even by voice through compatible smart home devices.

Product Resources:

BROCHURE: Majestic Direct Vent Gas Inserts

INSTALLATION MANUALS: 

• Majestic Ruby 25" V1
• Majestic Ruby 25" V2

Free Standard Delivery (Orders $99+)

We offer free standard delivery on all orders over $99.

• Standard Shipping Speed: Ships 2-5 Business Days After an Order is placed. 
• Smaller items ship via UPS or FedEx
• Larger items ship via freight delivery

Orders under $99 ship at a $9.99 flat rate.

Freight Delivery Overview

Large items and outdoor kitchen components typically ship via freight on a pallet.

Please note:

• Freight deliveries are typically curbside
• Some carriers will call to schedule delivery; others may deliver to the nearest accessible location
• Freight shipments are usually delivered as close to a garage or driveway as possible

We strongly recommend reviewing freight delivery expectations before your delivery date to ensure a smooth experience.

Pre-Delivery Inspection

While most deliveries arrive without issue, it’s important to inspect your shipment carefully.

• Inspect all packages upon arrival
• If damage is visible, take photos immediately
• You must reach out to us within 48 hours After Delivery and send Photos must be submitted to:
  support@bbqgenerals.com

This allows us to quickly initiate a replacement or claim if needed.

Upon Delivery

Before signing the delivery receipt:

• Verify the number of pallets or boxes
• If anything is missing, note it clearly on the receipt
  (Example: “Received 3 of 4 pieces”)

If items are missing or damaged, contact us immediately at
📞 (800)-375-3243

We will work directly with the carrier to resolve the issue.

Concealed Damage

After delivery, carefully unpack and inspect all items.

• If concealed damage is found, notify us within 48 hours After Delivery
• Email photos to support@bbqgenerals.com or call (800)-375-3243
• Our team will guide you through the next steps

Shipping Locations

• Free shipping available within the 48 contiguous United States
• Alaska & Hawaii: Shipping fees apply
• International shipping: Please contact us for a custom quote

🚫 P.O. Boxes cannot be used for delivery — a physical address is required.

Thank you for choosing BBQ Generals — we appreciate your trust and look forward to delivering an exceptional experience.

We understand that there are many options for online shopping and we strive to stand out by providing top-notch service to earn and retain your loyalty.

Below is our 7-Point approach to providing the best shopping experience at BBQ Generals:

1. Price Match Guarantee: BBQ Generals is dedicated to providing our customers with the best pricing possible. We continuously monitor the market to ensure our prices are competitive, and we also offer a Price Match Guarantee. If you find a lower price on an identical product from another authorized dealer, we'll match it!
2. Free Shipping: Enjoy seamless and cost-effective shipping on all orders from BBQ Generals. No more worrying about shipping costs, as we offer free shipping on all orders over $49.99, helping you to save even more on your outdoor grilling purchases.
3. Exceptional customer service: Our team is dedicated to providing you with the best customer experience possible. Whether you need help choosing the right products, have a concern or issue, or simply need advice on how to get the most out of your grilling experience, we are always here to help.
4. Safe and Secure Shopping Environment: At BBQ Generals, we prioritize the security of your personal and financial information. Our online platform is equipped with state-of-the-art security measures to ensure that your transactions are protected and kept confidential. Shop with peace of mind, knowing that your data is safe and secure with BBQ Generals.
5. Hassle-Free Returns: We understand that sometimes things don't work out, which is why we offer a hassle-free return policy for our customers. All returns must be made within 30 days of purchase and are subject to a restocking fee. This policy ensures that our customers can feel confident in their purchases and have a stress-free shopping experience.
6. Authorized Dealer – BBQ Generals is a authorized dealer for every brand in our inventory, ensuring that you receive complete protection under the manufacturer's warranty for each item you purchase.
7. Insured Shipping: At BBQ Generals, we understand the importance of receiving your orders in good condition. That's why we offer insured shipping on all our products. In the unlikely event of damages or loss during shipping, you can be confident that you will receive a prompt resolution. Our commitment to ensuring the safe and secure delivery of your orders is unwavering.