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Infratech

Infratech C&CD-Series Adjustable Mounting Drop Pole | Bronze

Infratech C&CD-Series Adjustable Mounting Drop Pole | Bronze

SKU: SKU:13-1246BR

Regular price $409.00 USD
Regular price Sale price $409.00 USD
Sale Sold out
Shipping calculated at checkout.
Quantity

Description

FEATURES

  • Mounting Option for C/CD-Series Heater. The Infratech Drop Pole Mount is ideal for spaces with high, vaulted or uneven ceilings, allowing the heaters to be installed and positioned in different directions.
  • Great for Higher Spaces. Infratech Drop Pole is an effective way to maximize ambient warmth in spaces where heaters are mounted above 12 feet. The pole adjusts from 29" to a maximum extension of 72".
  • Simplicity and Comfort. Infratech Drop Pole brackets are rotating to fit any ceiling slope. Enjoy easy adjustment with a set screw for infinite adjustability. 
  • Precise Heating. Infratech C&CD-Series Adjustable Mounting Drop Pole helps to provide heat directly, while still highlighting aesthetic appeal with its bronze finish.
  • Clean Look. The Drop Pole Mount has been designed to be installed with the heater conduit concealed within the pole shaft. Pole Kit includes two poles.

PRODUCT OVERVIEW

The Infratech Drop Pole Kit ensures that your C-Series or CD-Series Infratech heater will be mounted at just the right height. Infratech PoleKit effectively maximizes ambient warmth in spaces where heaters are mounted above 12 feet. The Drop pole adjusts from 29” to 72” - just perfect for spaces with high, vaulted or uneven ceilings. This easy-to-assemble and install Pole Kit, lowers the heater to the ideal height for optimal performance, allowing the heaters to be installed and positioned in different directions. Coordinate your heater with the surrounding décor with C/CD-Series Ceiling Mounting Drop Pole.

Infratech C&CD-Series Ceiling Mounting Drop Pole available in  Black  , Bronze ,  White color option.

WHAT IS INCLUDED

  • Infratech Adjustable Mounting Drop Pole Kit in BronzeFinish
ACCESSORY SPECS
Brand Infratech 
Model
Material
Metal
Color Bronze
Installation Dimensions n/a
Warranty 3 years

 

INSTALL DOWNLOADS

 



SHIPPING

Shipping Rates & Products with Free Shipping

  • Electric Fireplaces Depot Provides Free Shipping on Orders Over $200 in Continental USA

Orders Under $200

  • Orders Under $200 will have $20.99 Flat Shipping Rate

Canada and USA Territories

  • We Can Ship to Canada or USA Territories. Please contact us for Details: 1-800-309-2144 or sales@electricfireplacesdepot.com

Please Click Here to View Full Shipping Policy.


    WARRANTY

    Your newly purchased Product is covered by the Manufacture Limited Warranty, subject to Terms and Conditions. View full Manufacture Limited Warranty below.

     

    If you have technical issues with your Outdoor Heater Unit, within the warranty period, please consult your product manufacturer's warranty. You can contact either us at support@electricfireplacesdepot.com or contact the manufacturer of your product. We are here to help you. 


    RETURNS

    At Electric Fireplaces Depot we work with many top brands in the industry and all our products are of the highest quality. We want you to be happy with your purchase and enjoy it for many years to come. We strive to provide the best shopping experience possible. 

    Please make sure you take all the correct measurements. We offer installation manuals on every product we have. Please call us first if you are unsure of the correct measurements needed to install your product.   

    If your Product is defective upon use, please contact the Electric Fireplaces Depot™ Offers a 30 Days Return Policy on all new, unused, unassembled, and resalable items in their original packaging. We will refund your purchase amount minus the original and return shipping charges. View full Return Policy below.

    Our Strive For Excellence 

    • Satisfaction Guarantee: We want you to be happy and satisfied with your purchase. We offer 30 Days Return Policy. We ask that you return item in the original packaging, with all original content and in sellable condition. (see full Return Policy). 
    • Lowest Price Match Guarantee: If you find any Product that we carry Cheaper Online or Offline, we will match it and possibly beat it (see full Price Match Policy). 
    • Excellent Customer Service: From the moment you first contact us we will offer you the very best advice and service to find the item you need at the price that fits you. 
    • Authorized On-Line Dealer/Distributor: It is important to purchase from trustworthy source that manufacturers endorse and authorize. We are authorized dealer of all the brands that we represent. That means that we have direct relationship with each manufacture concerning warranty, regulated pricing and service issues. There are number of unauthorized retailers out there. They cannot provide or guarantee resolutions with warranty and service. It is always safer to purchase and work with authorized dealer. 
    • Brand Names: At Electric Fireplaces Depot we only work with the best brands in the industry and all our products are of the highest quality. We strive to bring high quality products to fit every taste and like. Call us today or talk to us via our chat and we will help you the best we can. 

    Price Match Policy 

    Electric Fireplaces Depot offers the best price match guarantee. If you find a lower price for the exact same item elsewhere on line or at a local retailer we will match or possibly beat that price. For the fastest price match please contact us at 800-309-2144 or via Chat.

    Please Click Here for the Full Price Match policy

    Exclusions

    • Price match policy doesn’t apply to closeout sales, warehouse specials, refurbished, used or damaged items.
    • Price Match cannot be combined with other offers.
    • We do not price match to auction sites and vendors such as craigslist, e-bay or similar.

    If you have any additional questions please contact us:

    sales@electricfireplacesdepot.com

    800-309-2144

    Shipping & Delivery

    Free Standard Delivery (Orders $99+)

    We offer free standard delivery on all orders over $99.

    • Standard Shipping Speed: Ships 2-5 Business Days After an Order is placed. 
    • Smaller items ship via UPS or FedEx
    • Larger items ship via freight delivery

    Orders under $99 ship at a $9.99 flat rate.


    Freight Delivery Overview

    Large items and outdoor kitchen components typically ship via freight on a pallet.

    Please note:

    • Freight deliveries are typically curbside
    • Some carriers will call to schedule delivery; others may deliver to the nearest accessible location
    • Freight shipments are usually delivered as close to a garage or driveway as possible

    We strongly recommend reviewing freight delivery expectations before your delivery date to ensure a smooth experience.


    Pre-Delivery Inspection

    While most deliveries arrive without issue, it’s important to inspect your shipment carefully.

    • Inspect all packages upon arrival
    • If damage is visible, take photos immediately
    • You must reach out to us within 48 hours After Delivery and send Photos must be submitted to:
      support@bbqgenerals.com

    This allows us to quickly initiate a replacement or claim if needed.


    Upon Delivery

    Before signing the delivery receipt:

    • Verify the number of pallets or boxes
    • If anything is missing, note it clearly on the receipt
      (Example: “Received 3 of 4 pieces”)

    If items are missing or damaged, contact us immediately at
    📞 (800)-375-3243

    We will work directly with the carrier to resolve the issue.


    Concealed Damage

    After delivery, carefully unpack and inspect all items.

    • If concealed damage is found, notify us within 48 hours After Delivery
    • Email photos to support@bbqgenerals.com or call (800)-375-3243
    • Our team will guide you through the next steps

    Shipping Locations

    • Free shipping available within the 48 contiguous United States
    • Alaska & Hawaii: Shipping fees apply
    • International shipping: Please contact us for a custom quote

    🚫 P.O. Boxes cannot be used for delivery — a physical address is required.


    Thank you for choosing BBQ Generals — we appreciate your trust and look forward to delivering an exceptional experience.

    Why Shop with BBQ Generals?

    We understand that there are many options for online shopping and we strive to stand out by providing top-notch service to earn and retain your loyalty.

    Below is our 7-Point approach to providing the best shopping experience at BBQ Generals:

    1. Price Match Guarantee: BBQ Generals is dedicated to providing our customers with the best pricing possible. We continuously monitor the market to ensure our prices are competitive, and we also offer a Price Match Guarantee. If you find a lower price on an identical product from another authorized dealer, we'll match it!
    2. Free Shipping: Enjoy seamless and cost-effective shipping on all orders from BBQ Generals. No more worrying about shipping costs, as we offer free shipping on all orders over $49.99, helping you to save even more on your outdoor grilling purchases.
    3. Exceptional customer service: Our team is dedicated to providing you with the best customer experience possible. Whether you need help choosing the right products, have a concern or issue, or simply need advice on how to get the most out of your grilling experience, we are always here to help.
    4. Safe and Secure Shopping Environment: At BBQ Generals, we prioritize the security of your personal and financial information. Our online platform is equipped with state-of-the-art security measures to ensure that your transactions are protected and kept confidential. Shop with peace of mind, knowing that your data is safe and secure with BBQ Generals.
    5. Hassle-Free Returns: We understand that sometimes things don't work out, which is why we offer a hassle-free return policy for our customers. All returns must be made within 30 days of purchase and are subject to a restocking fee. This policy ensures that our customers can feel confident in their purchases and have a stress-free shopping experience.
    6. Authorized Dealer – BBQ Generals is a authorized dealer for every brand in our inventory, ensuring that you receive complete protection under the manufacturer's warranty for each item you purchase.
    7. Insured Shipping: At BBQ Generals, we understand the importance of receiving your orders in good condition. That's why we offer insured shipping on all our products. In the unlikely event of damages or loss during shipping, you can be confident that you will receive a prompt resolution. Our commitment to ensuring the safe and secure delivery of your orders is unwavering.
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