Empire Refractory Aged Oak Complete Fireplace Gas Log Set

The White Mountain Hearth LSxxRAO-Kit Refractory Aged Oak Complete Fireplace Log Set provides a premium gas log set for use with your favorite vent-free fireplace feature as part of your ideal living space. The Aged Oak refractory gas logs range from 18 to 30-Inches and are cast from real logs and hand painted to display a natural beauty that makes for a perfect focal point in your home. This log offering is sure to promote a consistent, controlled heating environment to provide perfect warmth. The included Empire Slope Glaze Burners raise the standard for flame presence while the internal ceramic beads tumble the gas to form an ultra-realistic fire. With 4 different safety pilot options, Empire makes it easy to meet your indoor gas fireplace operation needs all while improving the atmosphere of your home.

Product Features

• Heavy Duty Construction - Refractory ceramic gas logs for excellent durability and longevity
• Hand Painted - Hand colored profile with careful detail to provide the most realistic looking logs
• Empire Slope Glaze Burner Included - Internal ceramic beads tumble the gas to form an ultra-realistic fire
• Vent-Free Unit - Energy efficient, more flexibility than vented units, can be placed in homes where venting isn't possible
• Fuel Efficiency - Ceramic construction helps increase efficiency to lower operation costs

Product Resources

• Log Set Manual
• Millivolt Burner Manual
• IPI/Variable Burner Manual
• Empire Vent-Free Catalog

 

Vented vs. Vent-Free

Vent type refers to how the fuel emissions are managed, your selection should be based on they type of firebox in your home and ensuring it meets your local codes.

Vented

• Most popular option for gas logs
• Gas logs must be used in a firebox with a working chimney flue
• Can be less efficient as a heat source because of the open chimney

Vent-Free

• Can be used in any approved firebox - with or without a flue
• Very efficient energy source as no heat is lost through the chimney
• Requires an oxygen depletion sensor to safely monitor gas emissions
• Some states do not allow vent-free units - check your local codes

 

Choosing Gas Log Size

Know your fireplace dimensions - Measure front width, back width, the depth and the height of your firebox.

Before You Begin:

• Take clearances into account to avoid any overheating of combustibles
• Be sure to leave room on the sides for a valve/remote system if using them
• Gas log sets can range anywhere from 12 to 96 inches, but most common sizes range from 18 to 30 inches

Looking For a Custom Size?

• Many brands offer the ability to create custom logs/burners to fit any firebox
• Usually standard sized log sets will fit nearly any firebox but some fireboxes are unique

 

Outdoor vs. Indoor

Because of their ceramic construction, many log sets can be used indoors or outdoors - with the proper considerations.

Indoor Log Sets

• Can use black steel or stainless steel burners with confidence
• All safety pilot options are able to be used

Outdoor Log Sets

• Be sure to use a stainless steel burner to withstand the elements
• Safety pilot kits may not be an option if you can't protect them from weather
• Match light is the most reliable option

 

Gas Supply

For gas log sets, burners will be supplied from the same gas that supplies the rest of your home.

Natural Gas

• Most common gas type for gas logs
• Almost all homes in urban/suburban developments will have access to natural gas
• Natural gas does not sink, which helps avoid the build-up of gas on the fireplace floor

Propane

• More common for rural homes
• Often runs off of a large stand alone propane tank
• Propane is heavier than air and will settle on the fireplace floor - a reason why most manufacturers require the use of a safety pilot kit to help burn excess gas before it settles

 

Ignition and Controls

Ignition/controls refer to how the gas log set is started.

Match Light

• Most basic and inexpensive ignition method
• Manually open your gas valve and light the burner with a lighter or match
• Flame height can be easily adjusted
• Very reliable - all mechanical parts (nothing should ever break)

Manual Safety Pilot

• A pilot system allows convenient ignition by having an open flame source that ignites the main burner when the gas valve is opened
• Features a standing pilot (the pilot light will stay lit at all times)
• Often times can be paired with a remote, wall switch, or thermostat

Electronic Ignition

• Similar to a manual safety pilot but allows the pilot to be lit automatically
• The pilot can be standing or intermittent (shut-off between uses)
• More energy efficient by shutting off the pilot in between uses
• Can be paired with a remote control, wall switch, or thermostat

 

Log Set Profiles

There are two types of log styles - one-sided and two-sided

One Sided Gas Log Sets

• For installation in a traditional fireplace with only one viewing angle
• Most common log set option - the logs are designed with this profile in mind

Two-Sided Gas Log Sets

• Also referred to as "see through", "dual face", or even "peninsula" style log sets
• These logs are designed to have multiple viewing angles - either two sided or three sided in some cases
• Very contemporary option to join two rooms together with one fire feature

Free Shipping on orders over $99.00

Typically, items will arrive 2-5 business days after being shipped. Smaller items are shipped with UPS or FedEx, however, larger items and orders are shipped through freight, which is a more complex process compared to shipping small parcels. It's crucial to familiarize yourself with the requirements before the delivery day to ensure a smooth shipping process.

• Most freight items are shipped on a pallet
• Some delivery companies will call to schedule a specific delivery time, while others will drop off the shipment at the nearest accessible location near your home, Curbside, or deliver it as close to a garage door as possible.

Pre-Delivery

Typically, shipments arrive without issue, but if you do encounter a problem, please carefully inspect your packages following the guidelines. If there is any damage, photos must be sent to support@bbqgenerals.com within 48 hours of receipt to initiate a return or exchange.

Upon Delivery:

Upon arrival, verify that the number of pallets/pieces listed on the delivery receipt matches the expected amount. If there are any missing pieces, make a note of it on the receipt before signing, for example, "Received 3 out of 4 pieces." Contact us at (800)-375-3243 immediately if any pieces are missing. We will work with the delivery company to find the missing items or arrange for replacements.

As soon as the shipment arrives, inspect it for any visible damages such as crushed box corners, holes, or broken pallets, which can indicate internal damage. 

After accepting the shipment, examine the package for any concealed damage. You have 48 hours to send us photos of the damage at support@bbqgenerals.com. You can also report any concealed damage by calling (800)-375-3243, and we will guide you through the Damaged delivery process.

$9.99 Flat-Rate Shipping

Orders less than $99 ship at a low, fixed price and the shipping fee remains the same even if the order amount increases.

Lead Times:

Once we receive an order, we send the confirmation to the Brand the product is associated with. Please allow 24-72 Hours to get confirmation to Ship the item out of the warehouse. Once out for delivery it should arrive within 7-14 Bus Days depending on where the address is located.

BBQ Generals Ships to 48 States for free, Hawaii and Alaska have to be charged shipping fees. For international shipping please contact us to get quotes to ship to you. Also, when purchasing a product please input a physical address not a P.O. Box.

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Below is our 7-Point approach to providing the best shopping experience at BBQ Generals:

1. Price Match Guarantee: BBQ Generals is dedicated to providing our customers with the best pricing possible. We continuously monitor the market to ensure our prices are competitive, and we also offer a Price Match Guarantee. If you find a lower price on an identical product from another authorized dealer, we'll match it!
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