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Empire Comfort Systems

Empire Innsbrook Medium Clean Face Direct Vent Gas Insert | DVC26IN

Empire Innsbrook Medium Clean Face Direct Vent Gas Insert | DVC26IN

SKU: SKU:DVC26IN31N

Regular price $2,805.00 USD
Regular price Sale price $2,805.00 USD
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Shipping calculated at checkout.
Fuel
Ignition
Interior Panel (Required)
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Description

Empire Innsbrook Clean Face Direct Vent Gas Insert

  • Available Sizes

    The Innsbrook Clean Face Direct-Vent Fireplace Insert is available in multiple sizes to accommodate a wide range of existing fireplaces, including:

    • Innsbrook Large DVC28IN

    • Innsbrook Large DVC31IN

Upgrade Your Wood-Burning Fireplace with Efficient Zone Heating

A Direct-Vent Fireplace Insert transforms your existing wood-burning fireplace into an efficient, gas-fired heat source designed to improve comfort and reduce energy loss.

Traditional wood-burning fireplaces send a significant amount of heat up the chimney, creating negative pressure inside the home. This draws cold outdoor air in through doors and windows, often making your home feel colder—not warmer. Wood fires can also produce ash, smoke, and fumes that contribute to mess and may aggravate allergies.

Direct-vent fireplace inserts are classified as zone heating appliances, meaning they heat the space you actually use instead of wasting energy throughout the home. Unlike central furnaces—which can lose 20–30% of heat through ductwork and distribute warmth to unoccupied rooms—zone heating delivers warmth directly into the living space. This allows you to lower your home’s thermostat and efficiently heat the room you use most.


Efficient Venting & Easy Installation

The direct-vent system uses 3-inch flexible co-linear vent pipes—one draws fresh air from outside the home, while the other safely exhausts combustion gases outdoors. This flexible metal venting allows for easy installation into both site-built and manufactured fireplaces.

For added safety, fireplace barrier screens—required for all direct-vent systems—help protect you and your family from accidental contact with the hot glass.


Flexible Ignition & Reliable Performance

The Innsbrook Clean Face is available in **three sizes—small, medium, and large—**making it easy to find the right fit for most wood-burning fireplaces. Choose between:

  • Millivolt ignition with a standing pilot, which continues to provide heat during power outages

  • Intermittent Pilot ignition, designed to reduce energy consumption while still allowing pilot operation during outages


Realistic Flames & Traditional Styling

Innsbrook Direct-Vent Inserts feature optional liners and hand-painted ceramic fiber log sets positioned over a variable flame height burner for a beautifully traditional appearance. With input ratings of 20,500 BTUs, 26,000 BTUs, and 28,500 BTUs, the unique Slope Glaze Burner produces natural, flickering flames that create warmth you can see and feel—bringing comfort to your home from the ground up.

Innsbrook Clean Face Direct-Vent Fireplace Insert Features

The Innsbrook Clean Face Direct-Vent Fireplace Insert is available in both Millivolt and Electronic Ignition configurations, offering reliable performance, flexible control options, and classic styling designed to upgrade existing wood-burning fireplaces.


Millivolt Models — DVC26IN31N

  • Slope Glaze burner system produces natural, flickering flames

  • Ceramic fiber log set for a realistic, traditional appearance

  • Blower included for improved heat circulation

  • Mesh barrier safety screen for added protection

  • Optional interior liners available

  • Designed to install as an insert into an existing fireplace

  • Venting: 3" x 3" flexible co-linear venting (refer to installation manual)

  • Ceramic glass viewing area: 14 1/8" H x 28 1/4" W

  • Minimum fireplace opening required:

    • 21 1/2" H x 31 1/4" W x 16 5/8" D

  • Millivolt control valve with on/off switch

  • Remote ready

  • BTU input (Max / Min): 26,000 / 17,000

  • Standing pilot ignition allows operation during power outages


Electronic Ignition Models — DVC26IN71P

  • Slope Glaze burner system for realistic flame movement

  • Ceramic fiber log set included

  • Blower included for enhanced comfort

  • Mesh barrier safety screen

  • Optional interior liners available

  • Designed to install as an insert into an existing fireplace

  • Venting: 3" x 3" flexible co-linear venting (refer to installation manual)

  • Ceramic glass viewing area: 14 1/8" H x 28 1/4" W

  • Minimum fireplace opening required:

    • 21 1/2" H x 31 1/4" W x 16 5/8" D

  • Electronic control valve with on/off switch

  • Remote ready

  • BTU input (Max / Min): 26,000 / 20,000

  • Intermittent pilot ignition for improved energy efficiency


Control Options

Lighting and managing a wood fire can be time-consuming and messy. The Innsbrook Clean Face insert delivers instant ignition and consistent heat at the touch of a button, even during power outages on Millivolt models.

Remote controls are not included standard and may be selected based on ignition type.

Millivolt Ignition (Standing Pilot)

  • FRBC – On/Off Remote Control (battery operated)

  • FRBTC2 – Thermostat Remote Control (battery operated)

  • FRBTPS – Programmable Touchscreen Thermostat Remote (battery operated)

  • TRW – Wireless Wall Thermostat

  • TMV – Wall Thermostat (reed switch)

  • FWS – On/Off Wall Switch

Electronic Ignition (Intermittent Pilot)

  • RVKN – Variable Flame Thermostat Remote (Natural Gas)

  • RVKP – Variable Flame Thermostat Remote (Propane)


Required Surrounds & Decorative Options

All direct-vent inserts require a surround or decorative front to complete the installation.

Surround Options

  • Cast Iron Surrounds (Matte Black only)

    • Requires SAK Adapter Kits (20, 26, or 28)

  • Black Metal Surround

Optional bottom cover available for installations where the insert does not rest directly on the hearth.

For larger fireplace openings, an optional shroud (48" W x just under 38" H) provides a clean transition between the insert and existing fireplace.


Decorative Fronts, Doors & Trim

Available in Black or Bronze finishes, decorative fronts attach easily to a one-piece metal frame (Matte Black or Bronze). All fronts include protective barrier screens.

  • Horizon Doors

  • Transom Doors

  • Lancaster Front (Matte Black or Bronze)

  • Black Trim Only (no front or doors)


Interior Liner Options — DVC26IN

Enhance the firebox interior with optional liners:

  • Traditional Brick

  • Banded Brick

  • Washed Brick

  • Black Porcelain

Shipping & Delivery

Free Standard Delivery (Orders $99+)

We offer free standard delivery on all orders over $99.

  • Standard Delivery Speed: 2–5 business days (after shipment)
  • Smaller items ship via UPS or FedEx
  • Larger items ship via freight delivery

(Most customers choose Standard Delivery for the best value)

Orders under $99 ship at a $9.99 flat rate.

Optional Delivery Upgrades (Selected at Checkout)

For customers with tighter timelines or scheduled installations, we offer faster handling and delivery options at checkout:

Delivery Option Speed Best For
Standard Free Delivery 2–5 Business Days Most orders (Free on $99+)
Fast Delivery 1–3 Business Days Time-sensitive projects
Priority Processing 1 Business Day handling Orders needing immediate attention
Expedited Freight ASAP freight handling Large outdoor kitchens & urgent freight

Pricing for upgraded delivery options varies based on order size, product type, and shipping method.


Freight Delivery Overview

Large items and outdoor kitchen components typically ship via freight on a pallet.

Please note:

  • Freight deliveries are typically curbside
  • Some carriers will call to schedule delivery; others may deliver to the nearest accessible location
  • Freight shipments are usually delivered as close to a garage or driveway as possible

We strongly recommend reviewing freight delivery expectations before your delivery date to ensure a smooth experience.


Pre-Delivery Inspection

While most deliveries arrive without issue, it’s important to inspect your shipment carefully.

  • Inspect all packages upon arrival
  • If damage is visible, take photos immediately
  • You must reach out to us within 48 hours After Delivery and send Photos must be submitted to:
    support@bbqgenerals.com

This allows us to quickly initiate a replacement or claim if needed.


Upon Delivery

Before signing the delivery receipt:

  • Verify the number of pallets or boxes
  • If anything is missing, note it clearly on the receipt
    (Example: “Received 3 of 4 pieces”)

If items are missing or damaged, contact us immediately at
📞 (800)-375-3243

We will work directly with the carrier to resolve the issue.


Concealed Damage

After delivery, carefully unpack and inspect all items.

  • If concealed damage is found, notify us within 48 hours After Delivery
  • Email photos to support@bbqgenerals.com or call (800)-375-3243
  • Our team will guide you through the next steps

Shipping Locations

  • Free shipping available within the 48 contiguous United States
  • Alaska & Hawaii: Shipping fees apply
  • International shipping: Please contact us for a custom quote

🚫 P.O. Boxes cannot be used for delivery — a physical address is required.


Thank you for choosing BBQ Generals — we appreciate your trust and look forward to delivering an exceptional experience.

Why Shop with BBQ Generals?

We understand that there are many options for online shopping and we strive to stand out by providing top-notch service to earn and retain your loyalty.

Below is our 7-Point approach to providing the best shopping experience at BBQ Generals:

  1. Price Match Guarantee: BBQ Generals is dedicated to providing our customers with the best pricing possible. We continuously monitor the market to ensure our prices are competitive, and we also offer a Price Match Guarantee. If you find a lower price on an identical product from another authorized dealer, we'll match it!
  2. Free Shipping: Enjoy seamless and cost-effective shipping on all orders from BBQ Generals. No more worrying about shipping costs, as we offer free shipping on all orders over $49.99, helping you to save even more on your outdoor grilling purchases.
  3. Exceptional customer service: Our team is dedicated to providing you with the best customer experience possible. Whether you need help choosing the right products, have a concern or issue, or simply need advice on how to get the most out of your grilling experience, we are always here to help.
  4. Safe and Secure Shopping Environment: At BBQ Generals, we prioritize the security of your personal and financial information. Our online platform is equipped with state-of-the-art security measures to ensure that your transactions are protected and kept confidential. Shop with peace of mind, knowing that your data is safe and secure with BBQ Generals.
  5. Hassle-Free Returns: We understand that sometimes things don't work out, which is why we offer a hassle-free return policy for our customers. All returns must be made within 30 days of purchase and are subject to a restocking fee. This policy ensures that our customers can feel confident in their purchases and have a stress-free shopping experience.
  6. Authorized Dealer – BBQ Generals is a authorized dealer for every brand in our inventory, ensuring that you receive complete protection under the manufacturer's warranty for each item you purchase.
  7. Insured Shipping: At BBQ Generals, we understand the importance of receiving your orders in good condition. That's why we offer insured shipping on all our products. In the unlikely event of damages or loss during shipping, you can be confident that you will receive a prompt resolution. Our commitment to ensuring the safe and secure delivery of your orders is unwavering.
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