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Dimplex

Dimplex Nova 28" Multi-Fire XHD Plug-in Electric Firebox - Logs

Dimplex Nova 28" Multi-Fire XHD Plug-in Electric Firebox - Logs

SKU: SKU:XHD28L

Regular price $1,189.99 USD
Regular price Sale price $1,189.99 USD
Sale Sold out
Shipping calculated at checkout.
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Description

PRODUCT DESCRIPTION & FEATURES

The Dimplex 28” Multi-Fire XHD Plug-In Logs Firebox is the latest advancement in lighting and realistic flame effect to create a life-like experience. It’s made to leave its mark and impression for those who enjoy a modern and contemporary addition to their home. The Realogs™ are the second generation of the Dimplex patented inner glow technology. Realogs are molded from meticulously selected and charred hardwood. They are position to maximize the illusion of depth and the appearance of burning firewood. The bright and full flames rise high and wide for a truly stunning display. The multi-flame technology allows you to have complete control over speed and brightness levels to get the perfect atmosphere to suit your mood or room. Select red highlights to customize the flame or enjoy glowing logs and embers without the flames. Capacitive Touch Controls display settings and temperature and are hidden when not in use.

Powerful fan-forced heater features a safe, ceramic element that provides on-demand heat for up to 1,000 square feet. Built-in timer allows you to set the fireplace for up to 8 hours. LED flames and lights use brilliant, low-energy bulbs that require zero maintenance. Control 100% of the fireplace features from the comfort of your chair with multi-function remote control. For power just plug it into any standard household outlet. You will be “wowed” by this versatile technology and modern design. The Multi-Fire XHD series is one of the most sustainable, economical and practical solutions for a fireplace.

Features

  • Realogs with inner glow technology and high-contrast flames 
  • Logs are molded from meticulously selected from charred hardwood
  • The multi-flame technology allows you to adjust the speed of the flame to create the perfect atmosphere to suit your mood or room
  • Select red highlights to customize the flame or enjoy glowing logs and embers without the flames
  • Touch Controls display settings are hidden when not in use
  • Built-in timer can be set for up to 8 hours
  • A powerful fan-forced heater features a safe, ceramic element that provides on-demand heat for up to 1,000 square feet
  • A multi-function remote allows you to control 100% of the fireplace features from the comfort of your chair
  • LED flames and lights use low-energy bulbs that require no maintenance
  • Plug it in into any 120V household outlet for instant ambiance
  • Enjoy the unique charm of a fireplace 365 days a year using the flames without the heat

Best Design Styles

  • Modern, Contemporary

Included

  • Dimplex 28" Multi-Fire XHD Plug-in Electric Firebox w/ Logs
  • Multi-Function Remote
  • Log Set
  • 2 Years Warranty
PRODUCT SPECS
Brand Dimplex
Finish/Color Black
Media Bed Log Set
Installation Built-In
Weight 32 lbs 
Heat Location Front Top Vents
Warranty 2 Years
Remote Control Multi-Function
ELECTRICAL SPECS
Volts 120V
Amps 12.5
Watts 1500
Wiring Plug In 
Bulb Type LED
BTUs 5118
Heating Area Up to 1000 sqft
Certification

 

PRODUCT DOWNLOADS

DIMENSIONS:

Fireplace: 27 3/8''W x 23 1/2"H x 7 1/4"D

Viewing Area: 24 1/2''W x 18 12/16''H

Framing / Rough Opening: 26 12/16''W x 23 1/16''H x 8''D

  

Dimplex Multi-Fire XHD Firebox Demo Video Coming Soon

Electric Fireplaces Depot offers FREE Shipping on all Electric Fireplace Unit purchases (excluding stand-alone accessories) anywhere in the continental USA (lower 48 U.S. states).

  • Items are shipped/processed within 1-3 business days. We strive to deliver all items within 3-7 Business Days, depending on final destination. All items are delivered via FedEx, UPS, USPS or a reputable and reliable local carrier.
  • Alaska, Hawaii & Puerto Rico shipping rates will be quoted once your order is submitted. The shipping quote will be e-mailed to you for approval before your order is processed.
  • All Electric Units and Furniture Items with exception of Accessories are shipped Freight. In accordance with trucking industry, Home Delivery means "Curbside Delivery" in a residential area. You may/will need assistance to move the package indoors or you might unbox the shipment and carry each piece inside individually. Some drivers will assist in getting a shipment into a garage or carport but not obligated to. If you require Inside Delivery, please notify us at the time of placing your order. (additional fee applies for Inside Delivery).
  • Please inspect carefully carton and contents when your product arrives. If the product is damaged, document it on the driver's delivery receipt and contact us immediately no later than 24 hours from delivery time. We cannot accept responsibility for a damaged shipment if it is not noted as such on the driver's delivery receipt. Damage must be noted at the time of delivery.

Warranty

Your newly purchased Electric Fireplace Unit is covered by the Manufacture Limited Warranty, subject to Terms and Conditions. View full Manufacture Limited Warranty below.

 

If you have technical issues with your electric fireplace unit, within the warranty period, please consult your product manufacturer's warranty. You can contact either us at warranty@bbqgenerals.com or contact the manufacturer of your product. We are here to help you. 

Please Click Here for Manufactures Contact Information and to Register Your Product.

Shipping & Delivery

Free Standard Delivery (Orders $99+)

We offer free standard delivery on all orders over $99.

  • Standard Delivery Speed: 2–5 business days (after shipment)
  • Smaller items ship via UPS or FedEx
  • Larger items ship via freight delivery

(Most customers choose Standard Delivery for the best value)

Orders under $99 ship at a $9.99 flat rate.

Optional Delivery Upgrades (Selected at Checkout)

For customers with tighter timelines or scheduled installations, we offer faster handling and delivery options at checkout:

Delivery Option Speed Best For
Standard Free Delivery 2–5 Business Days Most orders (Free on $99+)
Fast Delivery 1–3 Business Days Time-sensitive projects
Priority Processing 1 Business Day handling Orders needing immediate attention
Expedited Freight ASAP freight handling Large outdoor kitchens & urgent freight

Pricing for upgraded delivery options varies based on order size, product type, and shipping method.


Freight Delivery Overview

Large items and outdoor kitchen components typically ship via freight on a pallet.

Please note:

  • Freight deliveries are typically curbside
  • Some carriers will call to schedule delivery; others may deliver to the nearest accessible location
  • Freight shipments are usually delivered as close to a garage or driveway as possible

We strongly recommend reviewing freight delivery expectations before your delivery date to ensure a smooth experience.


Pre-Delivery Inspection

While most deliveries arrive without issue, it’s important to inspect your shipment carefully.

  • Inspect all packages upon arrival
  • If damage is visible, take photos immediately
  • You must reach out to us within 48 hours After Delivery and send Photos must be submitted to:
    support@bbqgenerals.com

This allows us to quickly initiate a replacement or claim if needed.


Upon Delivery

Before signing the delivery receipt:

  • Verify the number of pallets or boxes
  • If anything is missing, note it clearly on the receipt
    (Example: “Received 3 of 4 pieces”)

If items are missing or damaged, contact us immediately at
📞 (800)-375-3243

We will work directly with the carrier to resolve the issue.


Concealed Damage

After delivery, carefully unpack and inspect all items.

  • If concealed damage is found, notify us within 48 hours After Delivery
  • Email photos to support@bbqgenerals.com or call (800)-375-3243
  • Our team will guide you through the next steps

Shipping Locations

  • Free shipping available within the 48 contiguous United States
  • Alaska & Hawaii: Shipping fees apply
  • International shipping: Please contact us for a custom quote

🚫 P.O. Boxes cannot be used for delivery — a physical address is required.


Thank you for choosing BBQ Generals — we appreciate your trust and look forward to delivering an exceptional experience.

Why Shop with BBQ Generals?

We understand that there are many options for online shopping and we strive to stand out by providing top-notch service to earn and retain your loyalty.

Below is our 7-Point approach to providing the best shopping experience at BBQ Generals:

  1. Price Match Guarantee: BBQ Generals is dedicated to providing our customers with the best pricing possible. We continuously monitor the market to ensure our prices are competitive, and we also offer a Price Match Guarantee. If you find a lower price on an identical product from another authorized dealer, we'll match it!
  2. Free Shipping: Enjoy seamless and cost-effective shipping on all orders from BBQ Generals. No more worrying about shipping costs, as we offer free shipping on all orders over $49.99, helping you to save even more on your outdoor grilling purchases.
  3. Exceptional customer service: Our team is dedicated to providing you with the best customer experience possible. Whether you need help choosing the right products, have a concern or issue, or simply need advice on how to get the most out of your grilling experience, we are always here to help.
  4. Safe and Secure Shopping Environment: At BBQ Generals, we prioritize the security of your personal and financial information. Our online platform is equipped with state-of-the-art security measures to ensure that your transactions are protected and kept confidential. Shop with peace of mind, knowing that your data is safe and secure with BBQ Generals.
  5. Hassle-Free Returns: We understand that sometimes things don't work out, which is why we offer a hassle-free return policy for our customers. All returns must be made within 30 days of purchase and are subject to a restocking fee. This policy ensures that our customers can feel confident in their purchases and have a stress-free shopping experience.
  6. Authorized Dealer – BBQ Generals is a authorized dealer for every brand in our inventory, ensuring that you receive complete protection under the manufacturer's warranty for each item you purchase.
  7. Insured Shipping: At BBQ Generals, we understand the importance of receiving your orders in good condition. That's why we offer insured shipping on all our products. In the unlikely event of damages or loss during shipping, you can be confident that you will receive a prompt resolution. Our commitment to ensuring the safe and secure delivery of your orders is unwavering.
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