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Dimplex

Dimplex 20'' Opti-Myst Pro Built-In Electric Cassette

SKU: SKU:CDFI500-RGB

$2,299.99 USD

~~$2,555.54 USD~~ $2,299.99 USD

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Shipping calculated at checkout.

**Select Media Options** No Log Set With Log Set

Discount available for Military, First Responders, Medical Workers and Teachers. Click To Save Now!

(800)-375-3243 Live Chat Email an Expert

PRODUCT DESCRIPTION & FEATURES

Picture the perfect fireplace: any length, any location, and any number of sides. Forget about venting, gas lines and hot glass, because they are a thing of the past. Now imagine flames made of water that you can reach out and touch. The revolutionary Opti-Myst by Dimplex reinvents the electric fireplace and makes it easier than ever to add a dramatic fire feature to any space. See-through, three-sided, open concept, the possibilities are endless, so go ahead, play with fire. Opti-Myst’s revolutionary technology uses water vapor to reflect light particles. This creates the breathtaking flame and smoke effect.

Included spacers and slots provide customizable flame width and pattern options. Built -in water tank fills up with tap water and lets you enjoy up to 8 - 12 hours of continuous flames. Enhance your complete sensory experience with the sound of natural wood fire as the flames dance in front of your eyes. Control the flames and crackling sound effects with included remote.

Change the look of your Dimplex Opti-Myst Pro Cassette Insert by simply adding optional realistic log set to the top of the unit. it instantly changes the look of your fireplace from contemporary to traditional. The log set is hand finished and painted to expertly replicate real burnt wood. Express your own unique style as the mist rises up through the rocks and the light reflects against the water molecules creating a jaw-dropping illusion of flames and smoke. The result is an appearance with unmatched realism and it will be nearly indistinguishable to a true wood-burning fire.

Caution: When determining a location for the Opti-myst® cassette, ensure that the unit will not be susceptible to drafts, vents, ceiling fans and other air currents. Similar to a candle, large movements of air will affect the unit’s ability to create and maintain the flame effect.

Additional Media Options:

Dimplex Opti-myst CDFI500 Black Rock Media Kit (click here) Natural black rock. Gives a unigue feel of nature touch to your Dimplex Opti-Myst CDFI500-PRO.

Dimplex Opti-myst CDFI500 River Rock Media Kit (click here) Beautifull, natural color river rock. Gives a unigue feel of nature touch to your Dimplex Opti-Myst CDFI500-PRO.

Dimplex Opti-myst CDFI500 Driftwood Media Kit Natural driftwood. Gives a unigue feel of nature touch to your Dimplex Opti-Myst CDFI500-PRO.

Features

Revolutionary ultrasonic technology produces a fine mist to create the illusion of flames and smoke - most authentic fireplace experience
Multiple 20" cassettes can be combined in series to achieve the desired length for dramatic linear installations
Includes spacers and slots for customizable flame width and pattern
Control the desired volume of flame to suit
Included water tank fills up with tap water and enjoy up to 8 hours of continuous flames
Enjoy a more complete sensory experience with the sound of natural wood fire
Direct wire installation
No heating Option. Designed with the sole purpose of providing a stunning visual fire feature
Includes flat plate that supports custom media
Control the flames and crackling sound effects with included remote
Fueled by water - costs only pennies per hour
Optional inner glow logs also available
Optional plumbed water supply kit provides continuous operation without refilling water tanks

Best Design Styles

Contemporary; Modern

Included

Dimplex 20'' Opti-Myst Built-In Electric Fireplace Cassette
Multi-Function Remote
2 Year Warranty

PRODUCT SPECS
Brand	Dimplex
Finish/Color	Black
Media Bed	N/A
Installation	Freestanding
Weight	22.3 lbs
Heat Location	N/A
Warranty	2 Years
Remote Control	Multi-Function

ELECTRICAL SPECS
Volts	120V
Amps	3.83
Watts	230
Wiring	Wired In
Bulb Type	LED
BTUs	N/A
Heating Area	N/A
Certification

PRODUCT DOWNLOADS

Specs Sheet

Install Manual

DIMENSIONS:

Fireplace: 20''W x 9 1/2''H x 12''D

Framing / Rough Opening: 20 3/8''W x 14 1/4''H x 9 1/2''D

OPTI-MYST OPTIONS:

Opti-Myst® Plug Kit (click here). This Dimplex Plug Kit is used to enable the hardwire system of CDFI1000P & CDFI500P Opti-myst® Water Vapor Cassettes to be plugged into a standard household outlet.

Opti-Myst® Plumb Kit (click here). Plumbing kit for Opti‐myst Pro 500/1000 Cassettes is an optional plumbing kit that allows for continuous water supply, eliminating the need to fill water reservoirs.

Opti-Myst Optional Direct Wire Heater (click here) Enjoy instant comfort and warmth with the Opti-myst Direct-wire Heater Accessory. This effective fan-forced heater provides supplemental warmth for up to 400 sq.ft. and is designed to be recessed to maintain the seamless appearance of any Opti-myst installation.

How to Hard Plumb Dimplex Optimyst Cassette

How to Install the Plug-Kit to Dimplex Optimyst Cassette

How to Pair the Remote to Dimplex Optimyst Cassette

How to Level Dimplex Optimyst Cassette

How to Use Spacers, Blockers, and LED Logs with Optimyst Cassette

How to Hardwire the Dimplex Optimyst

Dimplex Optimyst Series Maintenance

What to Do When Dimplex Optimyst Cassette Lights Flash

Locating and Replacing the Extra Transducer on Dimplex Optimyst

How to Connect Dimplex Optimyst Cassette Units Together

Warranty

Your newly purchased Electric Fireplace Unit is covered by the Manufacture Limited Warranty, subject to Terms and Conditions. View full Manufacture Limited Warranty below.

Manufacture Warranty

If you have technical issues with your electric fireplace unit, within the warranty period, please consult your product manufacturer's warranty. You can contact either us at support@bbqgenerals.com or contact the manufacturer of your product. We are here to help you.

Please Click Here for Manufactures Contact Information and to Register Your Product.

Shipping & Delivery

Free Standard Delivery (Orders $99+)

We offer free standard delivery on all orders over $99.

Standard Shipping Speed: Ships 2-5 Business Days After an Order is placed.
Smaller items ship via UPS or FedEx
Larger items ship via freight delivery

Orders under $99 ship at a $9.99 flat rate.

Freight Delivery Overview

Large items and outdoor kitchen components typically ship via freight on a pallet.

Please note:

Freight deliveries are typically curbside
Some carriers will call to schedule delivery; others may deliver to the nearest accessible location
Freight shipments are usually delivered as close to a garage or driveway as possible

We strongly recommend reviewing freight delivery expectations before your delivery date to ensure a smooth experience.

Pre-Delivery Inspection

While most deliveries arrive without issue, it’s important to inspect your shipment carefully.

Inspect all packages upon arrival
If damage is visible or you receive the wrong item, take photos immediately
You must reach out to us within 48 hours After Delivery and send Photos must be submitted to:
support@bbqgenerals.com

This allows us to quickly initiate a replacement or claim if needed.

*Must Reach Out Within 48 Hours After Delivery. Claims will be denied if submitted outside of this 48 hour timeframe*

Upon Delivery

Before signing the delivery receipt:

Verify the number of pallets or boxes
If anything is missing, note it clearly on the receipt
(Example: “Received 3 of 4 pieces”)

If items are missing or damaged, contact us immediately at
📞 (800)-375-3243

We will work directly with the carrier to resolve the issue.

Concealed Damage

After delivery, carefully unpack and inspect all items.

If concealed damage is found, notify us within 48 hours After Delivery *Must Reach Out Within 48 Hours After Delivery. Claims will be denied if submitted outside of this 48 hour timeframe*
Email photos to support@bbqgenerals.com or call (800)-375-3243
Our team will guide you through the next steps

Shipping Locations

Free shipping available within the 48 contiguous United States
Alaska & Hawaii: Shipping fees apply
International shipping: Please contact us for a custom quote

🚫 P.O. Boxes cannot be used for delivery — a physical address is required.

Thank you for choosing BBQ Generals — we appreciate your trust and look forward to delivering an exceptional experience.

Why Shop with BBQ Generals?

We understand that there are many options for online shopping and we strive to stand out by providing top-notch service to earn and retain your loyalty.

Below is our 7-Point approach to providing the best shopping experience at BBQ Generals:

Price Match Guarantee: BBQ Generals is dedicated to providing our customers with the best pricing possible. We continuously monitor the market to ensure our prices are competitive, and we also offer a Price Match Guarantee. If you find a lower price on an identical product from another authorized dealer, we'll match it!
Free Shipping: Enjoy seamless and cost-effective shipping on all orders from BBQ Generals. No more worrying about shipping costs, as we offer free shipping on all orders over $49.99, helping you to save even more on your outdoor grilling purchases.
Exceptional customer service: Our team is dedicated to providing you with the best customer experience possible. Whether you need help choosing the right products, have a concern or issue, or simply need advice on how to get the most out of your grilling experience, we are always here to help.
Safe and Secure Shopping Environment: At BBQ Generals, we prioritize the security of your personal and financial information. Our online platform is equipped with state-of-the-art security measures to ensure that your transactions are protected and kept confidential. Shop with peace of mind, knowing that your data is safe and secure with BBQ Generals.
Hassle-Free Returns: We understand that sometimes things don't work out, which is why we offer a hassle-free return policy for our customers. All returns must be made within 30 days of purchase and are subject to a restocking fee. This policy ensures that our customers can feel confident in their purchases and have a stress-free shopping experience.
Authorized Dealer – BBQ Generals is a authorized dealer for every brand in our inventory, ensuring that you receive complete protection under the manufacturer's warranty for each item you purchase.
Insured Shipping: At BBQ Generals, we understand the importance of receiving your orders in good condition. That's why we offer insured shipping on all our products. In the unlikely event of damages or loss during shipping, you can be confident that you will receive a prompt resolution. Our commitment to ensuring the safe and secure delivery of your orders is unwavering.