Bromic Heating - Tungsten 500 Smart-Heat 25-Inch 43,000 BTU Gas Patio Heater

• Uninterrupted Warmth: Smart direct ignition with automated re-ignition ensures consistent heat.
• Flexible & Efficient: Multiple mounting options provide space optimization and superior heat direction control.
• Built to Endure: Crafted from weather-resistant stainless steel, guaranteeing durability and longevity.
• American Made: Constructed with pride in the USA.

Elevate your outdoor experience with Bromic Heating, the gold standard in outdoor radiant solutions. Dive into the Tungsten 500 Smart-Heat series, where premium heating meets artful design, ensuring your outdoors is as inviting as indoors.

Discover the unmatched attributes of the Tungsten 500 Smart-Heat series:

• Artful Aesthetics: Seamlessly blending modern, minimalist designs with top-notch materials, we redefine outdoor luxury.
• Power-Packed Performance: Delivering an impressive 43,000 BTUs of warmth, ensuring a cozy ambiance over an extensive 215 sq. feet.
• Hassle-Free Operation: A single switch electronic ignition offers effortless control of single or multiple units. Keep your entire patio toasty with just a click.
• Safety First: Should re-ignition fail to restore an extinguished flame, our integrated flame-failure safety shut-off springs into action instantly.
• Optimized Comfort: Featuring a bi-directional pivot arm with a 25-degree rotation on each side, you have the flexibility to channel warmth precisely where desired.
• Versatile Installation: Be it a wall or a ceiling, the heater adapts. Even wire it into smart system controls to suit your unique preferences.

With the Tungsten 500 Smart-Heat propane patio heater, you're not just buying a heater; you're investing in moments of warmth and memories. Make every outdoor gathering a lavish affair.

Manufacturer Downloads

Spec Sheet

Installation Sheet

Cut Sheet

Free Standard Delivery (Orders $99+)

We offer free standard delivery on all orders over $99.

• Standard Shipping Speed: Ships 2-5 Business Days After an Order is placed. 
• Smaller items ship via UPS or FedEx
• Larger items ship via freight delivery

Orders under $99 ship at a $9.99 flat rate.

Freight Delivery Overview

Large items and outdoor kitchen components typically ship via freight on a pallet.

Please note:

• Freight deliveries are typically curbside
• Some carriers will call to schedule delivery; others may deliver to the nearest accessible location
• Freight shipments are usually delivered as close to a garage or driveway as possible

We strongly recommend reviewing freight delivery expectations before your delivery date to ensure a smooth experience.

Pre-Delivery Inspection

While most deliveries arrive without issue, it’s important to inspect your shipment carefully.

• Inspect all packages upon arrival
• If damage is visible, take photos immediately
• You must reach out to us within 48 hours After Delivery and send Photos must be submitted to:
  support@bbqgenerals.com

This allows us to quickly initiate a replacement or claim if needed.

Upon Delivery

Before signing the delivery receipt:

• Verify the number of pallets or boxes
• If anything is missing, note it clearly on the receipt
  (Example: “Received 3 of 4 pieces”)

If items are missing or damaged, contact us immediately at
📞 (800)-375-3243

We will work directly with the carrier to resolve the issue.

Concealed Damage

After delivery, carefully unpack and inspect all items.

• If concealed damage is found, notify us within 48 hours After Delivery
• Email photos to support@bbqgenerals.com or call (800)-375-3243
• Our team will guide you through the next steps

Shipping Locations

• Free shipping available within the 48 contiguous United States
• Alaska & Hawaii: Shipping fees apply
• International shipping: Please contact us for a custom quote

🚫 P.O. Boxes cannot be used for delivery — a physical address is required.

Thank you for choosing BBQ Generals — we appreciate your trust and look forward to delivering an exceptional experience.

We understand that there are many options for online shopping and we strive to stand out by providing top-notch service to earn and retain your loyalty.

Below is our 7-Point approach to providing the best shopping experience at BBQ Generals:

1. Price Match Guarantee: BBQ Generals is dedicated to providing our customers with the best pricing possible. We continuously monitor the market to ensure our prices are competitive, and we also offer a Price Match Guarantee. If you find a lower price on an identical product from another authorized dealer, we'll match it!
2. Free Shipping: Enjoy seamless and cost-effective shipping on all orders from BBQ Generals. No more worrying about shipping costs, as we offer free shipping on all orders over $49.99, helping you to save even more on your outdoor grilling purchases.
3. Exceptional customer service: Our team is dedicated to providing you with the best customer experience possible. Whether you need help choosing the right products, have a concern or issue, or simply need advice on how to get the most out of your grilling experience, we are always here to help.
4. Safe and Secure Shopping Environment: At BBQ Generals, we prioritize the security of your personal and financial information. Our online platform is equipped with state-of-the-art security measures to ensure that your transactions are protected and kept confidential. Shop with peace of mind, knowing that your data is safe and secure with BBQ Generals.
5. Hassle-Free Returns: We understand that sometimes things don't work out, which is why we offer a hassle-free return policy for our customers. All returns must be made within 30 days of purchase and are subject to a restocking fee. This policy ensures that our customers can feel confident in their purchases and have a stress-free shopping experience.
6. Authorized Dealer – BBQ Generals is a authorized dealer for every brand in our inventory, ensuring that you receive complete protection under the manufacturer's warranty for each item you purchase.
7. Insured Shipping: At BBQ Generals, we understand the importance of receiving your orders in good condition. That's why we offer insured shipping on all our products. In the unlikely event of damages or loss during shipping, you can be confident that you will receive a prompt resolution. Our commitment to ensuring the safe and secure delivery of your orders is unwavering.