Customer service was very pleasant and accommodating.
Big fan of this product. Can easily slide my Neapolitan pizzas into the my Gonzey oven and not worry about the pizza sticking to it. Also it fits perfect into my Gonzey XL and very easy to clean. Big fan!
When most of the world refused to ship a package to Saudi Arabia, the team at BBQGenerals stepped up and took on the challenge. They successfully delivered my Gozney Arc XL, a 60lb package, across continents in just 23 days—a remarkable feat.
The sales team, particularly Miguel, was exceptional. He guided me through the ordering process, kept me updated on the package’s progress, and ensured a smooth experience. The product arrived in excellent packaging, and its quality exceeded my expectations.
To top it all off, I got it at 40% less than Amazon’s price! I highly recommend BBQGenerals for their outstanding service. Just “chat with a general” to experience it for yourself.
BBQ Generals is hands down the best in the business! Their service is absolutely amazing—professional, friendly, and attentive. The quality of their products is top-notch, making every BBQ a hit. I’ve recommended them to all my friends and family, and now I won’t buy my BBQ goods from anywhere else. Highly recommend!
Been looking for a Napoleon Prestige Pro 500 for quite some time. Came across BBQ Generals and they were extremely competitive versus other websites and went the extra mile to "seal the deal". Even helpful after delivery and some additional questions.
Can't go wrong with the BBQ Generals!
