Absolutely thrilled with this BBQ griddle! It’s a game-changer for outdoor meals. What made the experience even better was the superb service—fast shipping, clear communication, and real attention to customer satisfaction. Special gratitude to Mathew for his expert advice! Highly recommend both the product and the team behind it!
High quality, and super sturdy products. I use these on my santa maria grill to move my brisquets snd wood around and they hold up well, the length also guarantees that the handles wont get hot when spending alot of time tending your coals.
Love the griddle. Love the heat jacket. Super frustrated that The dimensions that were given to me on a chat were wrong.
I was told that the width of the jacket 35 1/2 inches which was perfect for my 36 inch builtin opening in the granite countertop and cabinet. You cannot imagine the frustration when the actual width of the heat jacket was not 35 1/5 but 38 1/2 inches.
Also BBQ General advertises that there is no sales tax but we were charged over $119 sales tax. Read below direct from their ad on their website......
No Sales Tax + Free Shipping on all orders over $49 within the USA
I do believe Florida is in the USA and we sure as anything paid more than $49.
Over promised and under delivered.
Literally false advertising!!!
The Blackstone did arrive on time and the quality looks good.
But the added expense in modifying the opening is unacceptable and no sales tax promise is completely false advertising.
Great customer service and product!!