I purchased this griddle for my husband for Christmas and I’m so glad I did. This was his favorite gift and he’s been cooking on ever day since. He cooks entires meals at one time on it and absolutely loves. Clean up is easy which is a plus for me because I don’t have to constantly clean up behind him. Awesome purchase.
The gas knob doesn’t turn, and the gas valve cap is already cracked right out of the box.
Any basic inspection at the factory before packaging would have detected these issues. This is very surprising for a ‘premium’ brand.
I look forward to having this resolved by the warranty team.
Great company to deal with and Fast shipping. I even received a call after my order as well to make sure everything was good with my order. Excellent customer support. Thanks again!
