currency-circle-dollar

Price guarantee

handshake

Authorized dealer

tag-simple

wide range of premium brands

check-circle

satisfaction guaranteed

Skip to product information
1 of 1

Montigo

Montigo Phenom 38" See Through Direct Vent Gas Fireplace

Montigo Phenom 38" See Through Direct Vent Gas Fireplace

SKU: SKU:L38FSDN

Regular price $6,109.00 USD
Regular price Sale price $6,109.00 USD
Sale Sold out
Shipping calculated at checkout.
Fuel Type
Ignition
Quantity

Discount available for Military, First Responders, Medical Workers and Teachers. Click To Save Now!

Unlock Discount

Chat with us today!

Buy with confidence. Contact our experts today.

Description

The L38FSD from Montigo

One fire, two rooms, and the same view of it from both. The Montigo L38FSD is a 38-inch see-through direct-vent gas fireplace: 27,000 BTU/hr on natural gas, a 35-1/4" x 19-3/8" viewing area on each side, a 41" W x 40" H x 23-3/4" D framed opening, from $5,879, and a 15-year parts warranty on the firebox and burner. Four factory builds: natural gas or propane, standing pilot or electronic ignition.

Choose it if you want one fire visible from two rooms — a partition wall between living and dining, kitchen and den — with the contemporary Ice fireglass burner seen from both sides, and you want the choice between a piezo-lit standing pilot and Proflame 2 electronic ignition.

It is not right if one side would face outdoors — see-through models cannot straddle indoor and outdoor spaces; if your partition wall cannot carry 23-3/4 in. of framing depth; if you want halogen uplighting, which is not available on any see-through Phenom; or if you want remote or app control on a standing-pilot build — the multi-function remote and WiFi work only with the electronic-ignition builds.

Specifications

Frame a rough opening 41 in. wide, 40 in. tall, and 23-3/4 in. deep, and install the two supplied galvanized metal headers 34-1/2 in. from the base of the unit. Side clearance to combustibles is 1 in., floor clearance zero, and a combustible shelf above needs 10 in. on a side-vent install or 17-1/2 in. top-vent. It runs on natural gas (5.5 in. w.c. minimum inlet) or propane (11 in. w.c.). Ignition depends on the build: L38FSDN/L use a standing pilot with piezo igniter and manual Hi-Lo flame control; L38FSDNI/LI use SIT Proflame 2 electronic ignition on 120 VAC, 60 Hz, 6 A power. Spec-sheet efficiency runs 58–59.6% depending on fuel and ignition.

L38FSD vs. the other see-through sizes and the single-sided 38s

Need a wider two-sided flame? The L42FSD (from $7,059) steps up to 34,000 BTU/hr with a 39-1/2" x 20-5/16" view per side, and the L52FSD (from $9,989) to 40,000 BTU/hr at 47 inches wide — note the 42 loses the straight-out side vent and the 52 is top-vent only. If you only need one viewing side, the single-sided 38s frame into a shallower 20-1/8-inch wall: the Full Load P38DF ($6,249) with remote, fans, uplighting, and battery backup standard, or the Basic PL38DF (from $4,339).

Answers to common questions

What venting does the L38FSD need, and is it in the box?

Vent pipe is sold separately and sized to your layout. The L38FSD uses 5 in. inner / 8 in. outer coaxial direct vent, ships set up for top venting, and can side vent — it is the one see-through Phenom that may side-vent straight out the wall, up to 12 in. of horizontal with no vertical rise. Multi-elbow side runs need at least 42 in. of vertical rise; top-vent wall terminations need 42 in. minimum vertical, and roof terminations can run up to 32 ft above the unit. Beyond Montigo pipe, approved alternates include DuraVent 58DVA-series, ICC, MetalFab, Selkirk, and Flexmaster components — The Torch Guys stocks compatible DuraVent.

Will it work during a power outage?

It depends on which one you order. The standing-pilot builds (L38FSDN natural gas, L38FSDL propane) use a SIT NOVA 820 valve lit by a push-button piezo igniter, so ignition does not depend on your home's electrical supply. The electronic-ignition builds (L38FSDNI, L38FSDLI) use SIT Proflame 2 and need 120 V power to light; the AF40BP battery backup tray (four AA batteries) is an available option worth adding if outages are common where you live.

Can it sit in a wall between indoors and outdoors?

No. Montigo is explicit that indoor see-through models cannot be installed as indoor/outdoor fireplaces, because air flows through both sides of the unit. Both faces must be in the same conditioned indoor space. There is one approved outdoor application — a fully protected outdoor room with the entire fireplace inside it and the 75% overhang coverage rules met — but never one side in, one side out. It also cannot be recessed into a wall cavity.

What’s included, what’s required, and what’s optional?
  • Included in the box: the contemporary burner with Ice fireglass, glass on both sides with the required safety barriers, micro mesh screens, and manual Hi-Lo flame control.
  • Required to complete the installation, purchased separately: the vent pipe and termination — Montigo pipe, or a manual-approved alternate from DuraVent, ICC, MetalFab, Selkirk, or Flexmaster.
  • Optional: the multi-function remote and WiFi phone app control (electronic-ignition builds only — neither works with standing-pilot models), the AF40BP battery backup tray, surrounds, glass media, and remote-controlled fans.
Is the Montigo warranty valid if I buy online?

It matters where you buy. Montigo's residential warranty is not applicable to equipment sold direct to consumer through internet or auction sites that are not authorized dealers. The Torch Guys is 1 of only 3 authorized Montigo e-commerce dealers in the United States, so buying here keeps your coverage intact: 15 years parts on the firebox, heat exchanger, and main burner (1 year labor), 15 years on Montigo venting, 10 years on Montigo terminations, and 1 year on most other components. Montigo requires licensed professional installation and annual service to maintain coverage. If you ever need a claim, we file it with Montigo on your behalf — call us at (410) 324-6322.

Downloads

Shipping & Delivery

Free Standard Delivery (Orders $99+)

We offer free standard delivery on all orders over $99.

  • Standard Shipping Speed: Ships 2-5 Business Days After an Order is placed. 
  • Smaller items ship via UPS or FedEx
  • Larger items ship via freight delivery

Orders under $99 ship at a $9.99 flat rate.


Freight Delivery Overview

Large items and outdoor kitchen components typically ship via freight on a pallet.

Please note:

  • Freight deliveries are typically curbside
  • Some carriers will call to schedule delivery; others may deliver to the nearest accessible location
  • Freight shipments are usually delivered as close to a garage or driveway as possible

We strongly recommend reviewing freight delivery expectations before your delivery date to ensure a smooth experience.


Pre-Delivery Inspection

While most deliveries arrive without issue, it’s important to inspect your shipment carefully.

  • Inspect all packages upon arrival
  • If damage is visible or you receive the wrong item, take photos immediately
  • You must reach out to us within 48 hours After Delivery and send Photos must be submitted to:
    support@bbqgenerals.com

This allows us to quickly initiate a replacement or claim if needed.

*Must Reach Out Within 48 Hours After Delivery. Claims will be denied if submitted outside of this 48 hour timeframe*


Upon Delivery

Before signing the delivery receipt:

  • Verify the number of pallets or boxes
  • If anything is missing, note it clearly on the receipt
    (Example: “Received 3 of 4 pieces”)

If items are missing or damaged, contact us immediately at
📞 (800)-375-3243

We will work directly with the carrier to resolve the issue.


Concealed Damage

After delivery, carefully unpack and inspect all items.

  • If concealed damage is found, notify us within 48 hours After Delivery *Must Reach Out Within 48 Hours After Delivery. Claims will be denied if submitted outside of this 48 hour timeframe*
  • Email photos to support@bbqgenerals.com or call (800)-375-3243
  • Our team will guide you through the next steps

Shipping Locations

  • Free shipping available within the 48 contiguous United States
  • Alaska & Hawaii: Shipping fees apply
  • International shipping: Please contact us for a custom quote

🚫 P.O. Boxes cannot be used for delivery — a physical address is required.


Thank you for choosing BBQ Generals — we appreciate your trust and look forward to delivering an exceptional experience.

Why Shop with BBQ Generals?

We understand that there are many options for online shopping and we strive to stand out by providing top-notch service to earn and retain your loyalty.

Below is our 7-Point approach to providing the best shopping experience at BBQ Generals:

  1. Price Match Guarantee: BBQ Generals is dedicated to providing our customers with the best pricing possible. We continuously monitor the market to ensure our prices are competitive, and we also offer a Price Match Guarantee. If you find a lower price on an identical product from another authorized dealer, we'll match it!
  2. Free Shipping: Enjoy seamless and cost-effective shipping on all orders from BBQ Generals. No more worrying about shipping costs, as we offer free shipping on all orders over $49.99, helping you to save even more on your outdoor grilling purchases.
  3. Exceptional customer service: Our team is dedicated to providing you with the best customer experience possible. Whether you need help choosing the right products, have a concern or issue, or simply need advice on how to get the most out of your grilling experience, we are always here to help.
  4. Safe and Secure Shopping Environment: At BBQ Generals, we prioritize the security of your personal and financial information. Our online platform is equipped with state-of-the-art security measures to ensure that your transactions are protected and kept confidential. Shop with peace of mind, knowing that your data is safe and secure with BBQ Generals.
  5. Hassle-Free Returns: We understand that sometimes things don't work out, which is why we offer a hassle-free return policy for our customers. All returns must be made within 30 days of purchase and are subject to a restocking fee. This policy ensures that our customers can feel confident in their purchases and have a stress-free shopping experience.
  6. Authorized Dealer – BBQ Generals is a authorized dealer for every brand in our inventory, ensuring that you receive complete protection under the manufacturer's warranty for each item you purchase.
  7. Insured Shipping: At BBQ Generals, we understand the importance of receiving your orders in good condition. That's why we offer insured shipping on all our products. In the unlikely event of damages or loss during shipping, you can be confident that you will receive a prompt resolution. Our commitment to ensuring the safe and secure delivery of your orders is unwavering.

Planning an Outdoor Kitchen?

Let us help you design, choose appliances, and build the perfect outdoor kitchen,from full-service packages to done-for-you installs.

How can we help with your outdoor kitchen?
View full details