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Montigo

Montigo Exemplar R320ST 36" See Through Luxury Direct Vent Gas Fireplace

Montigo Exemplar R320ST 36" See Through Luxury Direct Vent Gas Fireplace

SKU: SKU:R320STN

Regular price $10,779.00 USD
Regular price Sale price $10,779.00 USD
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Description

The R320ST from Montigo

One fire, two rooms — and because the venting on this one runs up to 100 ft with as many as six 90° elbows, the wall it opens through does not have to be the wall nearest a chimney chase. That is what the power vent buys, and it is the thing to settle before your drawings go out: every Exemplar is power-vent designated, so the Montigo power vent and its control box are required equipment, not an option. The Montigo Exemplar R320ST (R320STN natural gas / R320STL propane) is a 36" see-through direct-vent gas fireplace: a 37-1/4" x 16-1/8" view of the same fire from both rooms, 45,000 BTU/h on natural gas (42,000 on propane), into a 56-13/16" W x 47" H x 23-3/4" D framing cavity. $10,779, with a 15-year firebox and burner warranty.

Choose the R320ST if a wall is going to separate two rooms anyway, and you would rather it join them. The unit can sit on the floor or on a raised platform — up to 24" high under an 8-ft ceiling, or 48" under a 10-ft ceiling — with the glass bottom landing 15-1/8" above the platform, so you can set the flame at eye level from a sofa or a kitchen island. It ships with the contemporary linear burner, firestone media, high-temperature glass, and a mesh barrier screen that must be installed.

It is not right if you cannot supply 120V power and the Montigo power vent — there is no non-powered configuration. It is certified as a vented decorative appliance, not a heating appliance — it will warm the room it sits in, but do not buy it to replace a furnace or to zone-heat a space. It is not approved for mobile or manufactured homes. Both sides need finished wall treatment, the cavity runs a full 23-3/4" deep, and the pipe must be Montigo-brand: Exemplar is power-vent designated, and Montigo requires its own pipe on any power-vented installation.

Specifications

The R320ST frames at 56-13/16" W x 47" H x 23-3/4" D with 0" floor clearance; combustible framing keeps 26" above the unit and 3" at the sides. Venting is 5" inner / 8" outer Montigo pipe: straight roof runs reach 80 ft, through-wall runs reach 100 ft with up to six 90° elbows, and downward-run configurations are limited to 40 ft. Fuel is natural gas (5.5" WC minimum inlet) or propane (11" WC). Ignition is hot-surface electronic ignition (the model table labels it HSI/SIT electronic ignition, IPI) on a Honeywell smart valve. The power vent runs on 120V/60Hz and draws under 12 A; a 20-ft low-voltage wall-switch wire is supplied, extendable to 100 ft. The rating plate approves altitudes from 0 to 4,500 ft.

Other see-through sizes — and the one-sided option

If two-sided glass is the point, the R420ST widens the view to 49-1/4" for $12,759, the R520ST to 61-1/4" for $13,899, and the R620ST to 73-1/4" for $15,029. Only need one side? The single-sided R320 is $8,289 — $2,490 less for the same 36" format. And if the second side you want is a patio, the indoor/outdoor R324 STIO ($10,909) puts glass on both faces of an exterior wall with no vent pipe at all.

Answers to common questions

What venting does it need, and is it included?

5" inner / 8" outer Montigo direct-vent pipe, sold separately, plus the required Montigo power vent termination: roof (PVVEX58-300), exterior wall (PVHEX58-300), flush wall (PVHFL58-300), or inline (PVHIN58-300). Straight roof runs reach 80 ft; through-wall runs reach 100 ft with up to six 90° elbows. Use Montigo components only: Exemplar is power-vent designated, and Montigo requires its own pipe on any power-vented installation, so the alternate vent brands approved elsewhere in the Montigo line do not apply here.

Will it run during a power outage?

No. The required power vent and the hot-surface ignition both run on 120V household power. If the power is out, the fireplace is out.

Where can the R320ST be installed?

Indoors, per the rating plate, at altitudes from 0 to 4,500 ft. It is not approved for mobile or manufactured homes. Montigo’s see-through spec sheet lists an indoor/outdoor kit (IOSK) option — if your second side faces a covered outdoor room, ask our team about it before you order rather than assuming approval. For a fully outdoor-certified see-through, look at the R324 STIO.

What’s included, what’s required, and what’s optional?
  • Included in the box: the contemporary linear burner, firestone media, the high-temperature glass front, the mesh barrier screen (installing it is mandatory), the power vent control box, glass lifting tools, a steel header with non-combustible cement board, and 20 ft of low-voltage wall-switch wire.
  • Required to complete the installation, purchased separately: the Montigo power vent termination and the vent pipe run — Montigo pipe only, because every Exemplar is power-vent designated.
  • Optional: fireglass, speckled stones, river rocks, driftwood log sets, and a remote on/off.
Does it heat the room?

It is rated as a vented decorative gas appliance — “not a source of heat” per the rating plate. The 45,000 BTU/h input feeds the flame view on both sides; treat any warmth as a bonus, not a heating plan.

Does buying online void the Montigo warranty?

It can. Montigo’s published warranty excludes equipment “sold direct to the consumer via internet or auction websites” unless the seller is an authorized dealer, and it requires professional installation and annual service. The Torch Guys is 1 of only 3 authorized Montigo e-commerce dealers in the United States, so the full residential warranty applies to your R320ST: 15 years on the firebox and main burner, 15 on venting, 10 on terminations, and 1 year on controls, electrical, media, glass, screens, and labor. Keep records of your install and annual service. If you ever need a claim, we file it on your behalf — call (410) 324-6322.

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Shipping & Delivery

Free Standard Delivery (Orders $99+)

We offer free standard delivery on all orders over $99.

  • Standard Shipping Speed: Ships 2-5 Business Days After an Order is placed. 
  • Smaller items ship via UPS or FedEx
  • Larger items ship via freight delivery

Orders under $99 ship at a $9.99 flat rate.


Freight Delivery Overview

Large items and outdoor kitchen components typically ship via freight on a pallet.

Please note:

  • Freight deliveries are typically curbside
  • Some carriers will call to schedule delivery; others may deliver to the nearest accessible location
  • Freight shipments are usually delivered as close to a garage or driveway as possible

We strongly recommend reviewing freight delivery expectations before your delivery date to ensure a smooth experience.


Pre-Delivery Inspection

While most deliveries arrive without issue, it’s important to inspect your shipment carefully.

  • Inspect all packages upon arrival
  • If damage is visible or you receive the wrong item, take photos immediately
  • You must reach out to us within 48 hours After Delivery and send Photos must be submitted to:
    support@bbqgenerals.com

This allows us to quickly initiate a replacement or claim if needed.

*Must Reach Out Within 48 Hours After Delivery. Claims will be denied if submitted outside of this 48 hour timeframe*


Upon Delivery

Before signing the delivery receipt:

  • Verify the number of pallets or boxes
  • If anything is missing, note it clearly on the receipt
    (Example: “Received 3 of 4 pieces”)

If items are missing or damaged, contact us immediately at
📞 (800)-375-3243

We will work directly with the carrier to resolve the issue.


Concealed Damage

After delivery, carefully unpack and inspect all items.

  • If concealed damage is found, notify us within 48 hours After Delivery *Must Reach Out Within 48 Hours After Delivery. Claims will be denied if submitted outside of this 48 hour timeframe*
  • Email photos to support@bbqgenerals.com or call (800)-375-3243
  • Our team will guide you through the next steps

Shipping Locations

  • Free shipping available within the 48 contiguous United States
  • Alaska & Hawaii: Shipping fees apply
  • International shipping: Please contact us for a custom quote

🚫 P.O. Boxes cannot be used for delivery — a physical address is required.


Thank you for choosing BBQ Generals — we appreciate your trust and look forward to delivering an exceptional experience.

Why Shop with BBQ Generals?

We understand that there are many options for online shopping and we strive to stand out by providing top-notch service to earn and retain your loyalty.

Below is our 7-Point approach to providing the best shopping experience at BBQ Generals:

  1. Price Match Guarantee: BBQ Generals is dedicated to providing our customers with the best pricing possible. We continuously monitor the market to ensure our prices are competitive, and we also offer a Price Match Guarantee. If you find a lower price on an identical product from another authorized dealer, we'll match it!
  2. Free Shipping: Enjoy seamless and cost-effective shipping on all orders from BBQ Generals. No more worrying about shipping costs, as we offer free shipping on all orders over $49.99, helping you to save even more on your outdoor grilling purchases.
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  5. Hassle-Free Returns: We understand that sometimes things don't work out, which is why we offer a hassle-free return policy for our customers. All returns must be made within 30 days of purchase and are subject to a restocking fee. This policy ensures that our customers can feel confident in their purchases and have a stress-free shopping experience.
  6. Authorized Dealer – BBQ Generals is a authorized dealer for every brand in our inventory, ensuring that you receive complete protection under the manufacturer's warranty for each item you purchase.
  7. Insured Shipping: At BBQ Generals, we understand the importance of receiving your orders in good condition. That's why we offer insured shipping on all our products. In the unlikely event of damages or loss during shipping, you can be confident that you will receive a prompt resolution. Our commitment to ensuring the safe and secure delivery of your orders is unwavering.

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